Cloud Operations

2 weeks ago

Chicago, United States Spencer Stuart Full time
About Us

Spencer Stuart is a professional services firm dedicated to providing exceptional support to our global Applications Platforms. Our team is committed to maintaining high levels of service for our colleagues and clients through constant monitoring, optimization, and automation of our infrastructure.

Primary Responsibilities

As a Cloud Operations & Systems Engineer, you will play a vital role in ensuring the observability and support of our mission-critical systems.

Your responsibilities will include:
  • Identifying, developing, implementing, and improving infrastructure/operations activities for automation, particularly with AWS.
  • Monitoring and mitigating issues across a diverse production footprint.
  • Troubleshooting and resolving issues in all environments with detailed root cause analysis.
  • Contributing to team efforts in maintaining processes and tools for infrastructure, monitoring, and operations.
  • Creating and refining tools and scripts to monitor and measure application performance.
  • Implementing strategies for optimization, high availability, and recovery.
  • Collaborating with cross-functional teams including Architects, Developers, and Software Engineers.
  • Efficiently manage multiple work streams with clear and proactive communication of status, as both a self-starter and a team player.
Job Qualifications

To be successful in this role, you should have:
  • 2 years of experience with AWS services including EC2, Docker / ECS, CloudWatch, ALB/ELB, S3, VPC, CodeCommit/git, Route53 DNS, RDS.
  • 2 years of experience in SaaS monitoring tools (e.g., LogicMonitor, CloudWatch, New Relic, DataDog) and troubleshooting/debugging techniques.
  • 2 years of experience in Windows and Linux administration.
  • 2 years of experience with web servers such as IIS, Apache, Tomcat.
  • 2 years of experience in Docker / Container management (Amazon Elastic Container Service, Fargate).
  • Strong scripting abilities (Python, PowerShell, AWS CLI) and Infrastructure as Code knowledge. - Strong knowledge in Infrastructure as Code tools (CloudFormation, Terraform).
  • Understanding of infrastructure operations best practices and IT Operations leveraging high availability strategies.
  • Continuous learning mindset and adaptability to new technologies.
  • Availability to support systems on-call after hours on a rotation basis.
  • AWS Certification (SysOps or SA) - current or in progress
Additional Desired Qualifications

Preferred qualifications include:
  • 2 years of experience with Lambda, CloudFront, RDS, ACM, AWS Workspaces.
  • 2 years of experience with Application Performance Management tools (AppDynamics, New Relic).
  • Experience with Configuration Management tools (Ansible, Chef, OpsWorks, Puppet).
  • Participation in backup and recovery strategies, including disaster recovery exercises.
  • Familiarity with caching technologies (Redis, ElastiCache).
  • Understanding of Continuous Delivery practices (CodePipeline).
  • Familiarity of Database Technologies (Aurora, DynamoDB, RDS, DMS, Redshift).
  • Familiarity with Jira and Confluence.


Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

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