Systems Engineer UCCE and UCM
3 weeks ago
Job DescriptionJob DescriptionCompany Description
We at IBA InfoTech find the Hidden Talent across the globe. We connect caliber candidates with leading companies in contract, contract-to-hire and direct-hire positions in various industries - Oil & Gas, Energy, Telecommunications, Transportation, Business & Finance, Retail, Hospitality and Insurance.
Job Description
Role: Systems Engineer UCCE and UCM
Location: Remote Work
Emp Type: Contract (C2C/W2)
Interview: Phone/Skype
§ Responsible for delivering Cisco Collaboration technical services in area of Solutions, which includes Advocacy, Planning, Design, Implementation, Release Management, Security patch management, Capacity Management, High Availability and Optimization services, to large Enterprise and Service Provider customers/ partners via cloud services.
§ Assists in the design, integration, and maintenance of the technical infrastructure and services (all aspects of the technology lifecycle) in the Unified Cisco Contact Center Enterprise (UCCE) Solution.
§ Plan platform infrastructure and software upgrades in accordance with Lifecycle Management goals.
§ Leverages consultative approaches in building relationships with SMEs, both internal and external, to develop solutions.
§ Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems; Escalation point for production support incidents and problems; may be required to work off hours to support issue resolution and system upgrades
§ Keep up-to-date on relevant competitive solutions, products and services.
Identify design requirements and recommendations for capacity, technical prevalence and future direction
§ Designing, Managing Cisco Unified Contact Center Enterprise technologies ( UCCE ), Cisco Customer Voice Portal (CVP), Cisco IP/IVR, Cisco CTIOS, Cisco Finesse, CUIC.
§ Good Understanding and work Experience in third party products like, Appspace, eGain, Avaloque, Calabrio, Acqueon
§ Must have hands on experience in VXML gateways, VVBs, SIP proxy.
§ Must have hands on experience with the following Cisco voice applications Cisco Unified Communications Manager (CUCM),Cisco Unity Connection Voicemail, Cisco Presence, Expressway MRA solution, Redsky.
§ Experience with routine system administration tasks such as OS and application patches, upgrades and backups of the voice environment.
§ Information Technology Infrastructure Library (ITIL) framework, with focus on Availability management, Release management, and Change Management
§ Process Improvement identification/execution (e.g., optimization, proactive, Automation, innovation)
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
UCM Siebel System Integration Specialist
3 weeks ago
Plano, Texas, United States SysMind Tech Full timeAt SysMind Tech, we're always looking for talented professionals to join our team. As a UCM Siebel System Integration Specialist, you'll play a key role in designing, implementing, and maintaining large-scale system integrations using Siebel UCM. With a focus on delivering high-quality solutions that meet customer needs, you'll work closely with...
-
Senior UCCE Solutions Architect
3 weeks ago
Plano, Texas, United States IBA Infotech Inc. Full timeJob DescriptionAt IBA Infotech Inc., we are seeking a highly skilled Senior UCCE Solutions Architect to join our team. This is a remote work opportunity, and we offer competitive compensation packages, including an estimated salary of $120,000 - $150,000 per annum.We specialize in connecting talented individuals with leading companies across various...
-
plano, United States Apex Systems Full timeApex Systems is looking for an Infrastructure Engineer for a large healthcare client of ours! Please see the role overview below and apply here if interested! **W2 ONLY- NO C2C OR PERSONAL LLCs**Client: Can disclose over the phone Title: Infrastructure EngineerDuration: Long term contract Location: hybrid on site in Plano, TX Pay Rate: $60-$65/hr Job...
-
plano, United States Apex Systems Full timeApex Systems is looking for an Infrastructure Engineer for a large healthcare client of ours! Please see the role overview below and apply here if interested! **W2 ONLY- NO C2C OR PERSONAL LLCs**Client: Can disclose over the phone Title: Infrastructure EngineerDuration: Long term contract Location: hybrid on site in Plano, TX Pay Rate: $60-$65/hr Job...
-
Apex Systems | Software Engineer | plano, tx
1 month ago
plano, United States Apex Systems Full timeJob Description: Golang Developer (Hybrid)Location: Plano, TexasType: 6+ Month ContractSchedule: Hybrid (3 days on-site per week)About the Role:We are seeking a talented Golang Developer to join our Ops team, consisting of three engineers. This role is pivotal in maintaining and enhancing our distributed systems and microservices, ensuring robust monitoring...
-
Infrastructure Engineer
3 months ago
Plano, United States Apex Systems Full timeApex Systems is looking for an Infrastructure Engineer for a large healthcare client of ours! Please see the role overview below and apply here if interested! **W2 ONLY- NO C2C OR PERSONAL LLCs**Client: Can disclose over the phone Title: Infrastructure EngineerDuration: Long term contract Location: hybrid on site in Plano, TX Pay Rate: $60-$65/hr Job...
-
Software Engineer
1 month ago
Plano, United States Apex Systems Full timeJob Description: Golang Developer (Hybrid)Location: Plano, TexasType: 6+ Month ContractSchedule: Hybrid (3 days on-site per week)About the Role:We are seeking a talented Golang Developer to join our Ops team, consisting of three engineers. This role is pivotal in maintaining and enhancing our distributed systems and microservices, ensuring robust monitoring...
-
Software Engineer
1 month ago
Plano, United States Apex Systems Full timeJob Description: Golang Developer (Hybrid)Location: Plano, TexasType: 6+ Month ContractSchedule: Hybrid (3 days on-site per week)About the Role:We are seeking a talented Golang Developer to join our Ops team, consisting of three engineers. This role is pivotal in maintaining and enhancing our distributed systems and microservices, ensuring robust monitoring...
-
Apex Systems | Server Support Engineer
3 weeks ago
plano, United States Apex Systems Full timeResponsibilitiesPerforms daily system monitoring, verifies the integrity and availability of all hardware, server resources, systems and key processes, reviews system and application logs and verifies completion of scheduled jobs such as backups.Ensure the stability, integrity, and efficient operation of the in-house information systems that support core...
-
System Engineer
3 minutes ago
Plano, United States Motion Recruitment Partners, LLC Full timeOur client, a software company for the dental and orthodontic space, is seeking a System Engineer to join their infrastructure team. In this role you will help the team with their Intune deployments and migration to Azure. Having experience with wireless networks (specifically Meraki) is a huge plus, as you'd be assisting the network team with maintenance...
-
Automotive Systems Engineer
1 week ago
Plano, Texas, United States Glow Networks Full timeJoin Glow Networks' team of talented engineers and contribute to the development of innovative automotive solutions. As an Automotive Systems Engineer, you will play a critical role in designing, developing, and testing complex automotive systems.About the JobThis exciting opportunity is perfect for individuals with a passion for automotive engineering and...
-
Systems Engineer
3 minutes ago
Plano, United States Motion Recruitment Partners, LLC Full timeA rapidly expanding organization based in Plano, TX, is seeking a Systems Engineer to join their team. This company specializes in delivering IT infrastructure solutions tailored to dental and orthodontic practices, helping them operate efficiently and effectively. The ideal candidate will have expertise in Windows systems, Cisco Meraki networking, and...
-
Electrical Systems Engineer
3 weeks ago
Plano, Texas, United States Luminator Technology Group Full timeJob Description:Luminator Technology Group is seeking a passionate and experienced Senior Electrical Engineer to spearhead the design, development, testing, and implementation of innovative electrical components, systems, and networks. In this hands-on role, you will lead challenging and diverse engineering projects from concept to completion, applying your...
-
Transportation Systems Engineer
2 weeks ago
Plano, Texas, United States North Texas Tollway Authority Full timeAbout the JobAs a Transportation Systems Engineer, you will be responsible for managing projects, conducting engineering studies and designs, and reviewing plans, specifications, and estimates.You will work closely with other departments and staff to ensure that all contracts comply with policies and regulations. The ideal candidate will have a Bachelor's...
-
Backend Systems Engineer
4 weeks ago
Plano, Texas, United States Capital One Full timeCareer Opportunities: Backend Systems Engineer.In this challenging position, as a skilled systems engineer, you will contribute significantly to improving our products by creating scalable solutions using Java, Spring Boot, and AWS.Solving difficult challenges calls for the ability to solve intricate issues in complex environments that are constantly...
-
Systems Architectural Engineer
1 week ago
Plano, Texas, United States Prolim Global Full timeJob OverviewProlim Global Corporation is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. As a Systems Architectural Engineer, you will play a crucial role in designing and developing the latest generation of ECUs for Toyota's vehicles.
-
Electrical Systems Engineer
1 week ago
Plano, Texas, United States OmniOn Power Full timeJob OverviewWe empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. At OmniOn Power, we provide customers across various industries with end-to-end product and service solutions ensuring the reliability and protection of their electrical...
-
Power System Application Engineer
2 weeks ago
Plano, Texas, United States OmniOn Power Full timeAbout the RoleOmniOn Power is seeking a talented Embedded Software Engineer to join our Plano, Texas office. As an Embedded Software Engineer, you will play a key role in designing and developing embedded computer applications for power systems.Key Responsibilities:System Development: Develop and implement software for embedded devices and...
-
Senior Commercial Law Advisor
1 month ago
Plano, Texas, United States Hide and Seek Recovery Full timeJob OverviewHide and Seek Recovery, a leading vehicle repossession company, is seeking a skilled attorney to fill the role of Senior Commercial Law Advisor. This position requires experience in commercial law, compliance, and repossession regulations.About the RoleThe ideal candidate will provide legal counsel on all matters related to vehicle repossession,...
-
Electrical Systems Design Engineer
1 week ago
Plano, Texas, United States Advanced Integration Technology (AIT) Full timeAbout the RoleWe are seeking an experienced Electrical Systems Design Engineer to join our team at Advanced Integration Technology (AIT). As an electrical systems design engineer, you will play a crucial role in designing and developing electrical control systems for aerospace automation equipment. Your primary focus will be on designing and implementing...