Field Network Engineer

3 weeks ago

Houston, United States Impact Networking Full time

Description

Impact is hiring a Field Network Engineer for our Nationally ranked Best and Brightest Workplace

The Field Network Engineer (FNE) will be utilized in many different capacities to ensure client success regarding the entire scope of our Managed IT services. The FNE will be the primary technical subject matter expert for MIT clients’ technical environment. The FNE maintains client uptime and improves their computing experiences through effective monitoring, maintenance, problem identification and resolution activities, as well as further developing our company’s positive reputation with existing clients through exceptional service. The role of the Field Network Engineer is challenging and rewarding, requiring a strong and vast technical skill set, along with business acumen and interpersonal skills. The position will require several different skills, beyond what is stated here. The focus of any job at Impact is always Excellent Customer Service.

Responsibilities

Pre-Sales
- Produce the technical portion of the Business Transformation Assessment (BTA). The focus is on discovery and recommendation, taking data to produce strategy. This includes RMM tool configuration and deployment on the client network, physical review, documentation of the IT assets, and participation in onsite interviews. The FNE then must analyze the data collected and produce a detailed technical document that outlines the client network with our technical recommendations.
- When necessary, participate in phone conferences, in person meetings, validation, and proposal meetings with the Managed IT Business Development Specialist. The emphasis is always on showing the value, capability, and professionalism of our Managed IT services. Our goal is partnering with the client on our fully managed IT program.
- Scope and generate technical project plans, defining steps necessary for successful project completion and defining project milestones/timelines.
- Participate in end user on-boarding meetings to help explain the Complete Care program and show clients how to interact with our Service Desk. Walk users through the Complete Care end user guide and ensure the client understands the process while emphasizing our commitment to excellent customer service.

Technical
- The FNE will plan and lead the installation and configuration of recommendations made during the BTA. This requires the technical skills to implement the core networking technologies. These include Windows Server, Hyper-V, VMWare, Exchange, SharePoint, firewalls, switches, BDR solutions, PowerShell, Active Directory, Group Policy configuration, and cloud services such as Office 365, G-Suite, and Azure.
- Configuration of our RMM tool to monitor and alert on all critical client network components.
- Work with the Service Desk and Operations teams to plan and implement the client management and maintenance plans that include Windows and 3rd party software patching, A/V profiles and scan schedules, workstation clean up, Active Directory management, backup maintenance, and all network documentation.
- Work with clients’ line of business vendors.
- Identifies, documents and troubleshoots user computing issues to resolution and maintains customer satisfaction.
- Identifies user problems and works within a structured problem management and resolution process to maintain customer satisfaction.
- Works with other resources and vendors to deliver effective field support services.
- Utilizes Impact improved technologies to deliver on-site and remote user support services.
- On time documentation of issues within Impact’s ticket system.
 
General
- Participates in ongoing training and attainment of manufacturer certifications.
- Develops and maintains relationships with customers and engineers that further develop our company’s positive reputation through exceptional customer service.
- Maintains relationships with vendor contacts that are beneficial to the company.
- Follows a set of standards for documentation of customer network status and activities.

Things We Are Looking For

Computer Skills 
     - Server Administration
          - Experience with Windows 2012-2022 Server
          - Active Directory design, management and maintenance
          - Microsoft Exchange, SQL, and SharePoint management
          - DNS, DHCP, and Remote Desktop Services
          - VMWare, Hyper-V and other virtualization technologies
          - Storage solutions: SAN, NAS, and Shared Storage

     - Firewalls, switches, and other networking technologies
          - Cisco Meraki, HP, and other technologies
          - Disaster recovery solutions and backup technologies
          - Office 365, Azure and other cloud solutions
          - Mobile operating systems (IOS, Android, Windows)
          - RMM tools such as N-Able, Kaseya or LabTech 

Excellent in-person and remote client support skills
     - Strong written and verbal communication skills

Certifications, Licenses, Registrations
     - Valid driver’s license and proof of insurance
     - Microsoft Fundamental and Associate certifications
     - Cisco Certifications 

Other Skills and Abilities
     - Able to work independently or as part of a team
     - Must be prepared for on-site work with clients
     - Excellent technical writing ability

Valued Qualifications (not required)
     - 5 or more years relevant experience as a:
          - Network Engineer, Systems Engineer, Network Administrator, Systems Administrator, IT Administrator, NOC Engineer, IT Engineer, IT Consultant, IT Manager, Infrastructure Engineer, Windows Server Engineer, etc.
     - Relevant industry certifications
     - Experience as part of a Microsoft Partner organization
     - Experience working for a managed services organization

Benefits

- 20 days of PTO
- 12+ paid holidays
- Flexible Sick Day Policy
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) discretionary match & retirement plans 
- Continued education reimbursement 
- On-going training & development opportunities

#LI-Onsite

  • Senior Field Network Engineer

    3 weeks ago

    Houston, United States Impact Networking Full time

    Impact is hiring a Senior Field Network Engineer for our Nationally ranked Best and Brightest Workplace! The Senior Field Network Engineer (FNE) will be utilized in many different capacities to ensure client success regarding the entire scope of our Managed IT services. The Senior FNE will be the primary technical subject matter expert for MIT clients’...

  • Network Engineer

    3 weeks ago

    Houston, United States Aspen Fiber Networks Full time

    Aspen Fiber Networks, a leading information technology solutions provider, is seeking a highly skilled and motivated Network Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our clients' network infrastructures. As a Network Engineer, you will work closely with our clients to understand their...

  • Network Engineer

    4 weeks ago

    Houston, United States Aspen Fiber Networks Full time

    Job DescriptionJob DescriptionAspen Fiber Networks, a leading information technology solutions provider, is seeking a highly skilled and motivated Network Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our clients' network infrastructures.As a Network Engineer, you will work closely with our...

  • Network Engineer

    2 months ago

    Houston, United States Aspen Fiber Networks Full time

    Job DescriptionJob DescriptionAspen Fiber Networks, a leading information technology solutions provider, is seeking a highly skilled and motivated Network Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our clients' network infrastructures.As a Network Engineer, you will work closely with our...

  • Network Engineer

    7 days ago

    Houston, United States INSPYR Solutions Full time

    Title: Network EngineerLocation: RemoteDuration: Direct HireWork Requirements: US Citizens, GC Holders, or Authorized to Work in the U.S.Qualified and interested candidates should email their resumes to Slater Davidson at sdavidson@inspyrsolutions.com. Skillset / Experience: INSPYR Solutions is seeking a Network Engineer for one of its financial partners in...

  • Network Engineer

    10 hours ago

    Houston, United States Inspyr Solutions Full time

    Title: Network Engineer Location: Remote Duration: Direct Hire Work Requirements: US Citizens, GC Holders, or Authorized to Work in the U.S. Qualified and interested candidates should email their resumes to Slater Davidson at sdavidson@inspyrsolutions.com. Skillset / Experience: INSPYR Solutions is seeking a Network Engineer for one of its financial...

  • Network Engineer

    7 days ago

    Houston, United States INSPYR Solutions Full time

    Title: Network EngineerLocation: RemoteDuration: Direct HireWork Requirements: US Citizens, GC Holders, or Authorized to Work in the U.S.Qualified and interested candidates should email their resumes to Slater Davidson at sdavidson@inspyrsolutions.com. Skillset / Experience: INSPYR Solutions is seeking a Network Engineer for one of its financial partners in...

  • Network Engineer

    2 weeks ago

    Houston, United States Resource Consulting Inc Full time

    Network Engineer Full time This is very hot.Find candidates either in Houston then Austin top locations Role will now be mostly remote with occasional trips to the office. Search in Houston and Austin, then Texas 70% projects and 30% daily tasks Wants someone to hit the ground running 7-10 yrs exp but if someone is a stud with 5-7 yrs. Certs good...

  • Network Engineer

    3 days ago

    Houston, United States Resource Consulting Inc Full time

    Network Engineer Full time This is very hot. Find candidates either in Houston then Austin top locations Role will now be mostly remote with occasional trips to the office. Search in Houston and Austin, then Texas   70% projects and 30% daily tasks Wants someone to hit the ground running 7-10 yrs exp but if someone is a stud with 5-7 yrs. Certs...

  • Network Engineer

    1 week ago

    Houston, United States Lonestar Electric Supply Full time

    Job DescriptionJob DescriptionDescription:Job Title: Network EngineerCompany: Lonestar Electric SupplyLocation: Houston, TexasJob Type: Full-timeEEO Category: Professionals ON-SITEVETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply and its subsidiaries are seeking a highly skilled and experienced Network Engineer to join our IT department. The ideal...

  • Network Engineer

    2 days ago

    Houston, United States Lonestar Electric Supply Full time

    Job DescriptionJob DescriptionDescription:Job Title: Network EngineerCompany: Lonestar Electric SupplyLocation: Houston, TexasJob Type: Full-timeEEO Category: Professionals ON-SITEVETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply and its subsidiaries are seeking a highly skilled and experienced Network Engineer to join our IT department. The ideal...

  • IT Field Engineer

    2 days ago

    Houston, United States Synergis Full time

    IT Field Engineer90% Travel – Houston, TX & Surrounding Area6 Month Contract-to-HireSynergis’ client, a global leader delivering streamlined global support solutions on behalf of technical product manufacturers, has engaged us to add a Senior IT Field Engineer to perform installations, repairs, upgrades, troubleshooting, etc. on some of healthcare’s...

  • IT Field Engineer

    17 hours ago

    Houston, United States Synergis Full time

    IT Field Engineer 90% Travel Houston, TX & Surrounding Area 6 Month Contract-to-Hire Synergis client, a global leader delivering streamlined global support solutions on behalf of technical product manufacturers, has engaged us to add a Senior IT Field Engineer to perform installations, repairs, upgrades, troubleshooting, etc. on some of healthcares premier...

  • IT Field Engineer

    2 days ago

    Houston, United States Synergis Full time

    IT Field Engineer90% Travel – Houston, TX & Surrounding Area6 Month Contract-to-HireSynergis’ client, a global leader delivering streamlined global support solutions on behalf of technical product manufacturers, has engaged us to add a Senior IT Field Engineer to perform installations, repairs, upgrades, troubleshooting, etc. on some of healthcare’s...

  • OSP Field Engineer

    2 weeks ago

    Houston, United States BlueSky Resource Solutions Full time

    Exciting OSP Field Engineer career opportunity in the DFW metro area available with a growing fiber internet provider! The OSP Engineer will assume the responsibility of performing QA/QC on vendor drawings for OSP FTTH/B (fiber to the home/business) engineering projects. This role involves extensive fieldwork, focusing on data verification for FTTH/FTTB...

  • OSP Field Engineer

    3 weeks ago

    Houston, United States BlueSky Resource Solutions Full time

    Exciting OSP Field Engineer career opportunity in the DFW metro area available with a growing fiber internet provider!The OSP Engineer will assume the responsibility of performing QA/QC on vendor drawings for OSP FTTH/B (fiber to the home/business) engineering projects. This role involves extensive fieldwork, focusing on data verification for FTTH/FTTB...

  • OSP Field Engineer

    3 weeks ago

    Houston, United States BlueSky Resource Solutions Full time

    Exciting OSP Field Engineer career opportunity in the DFW metro area available with a growing fiber internet provider!The OSP Engineer will assume the responsibility of performing QA/QC on vendor drawings for OSP FTTH/B (fiber to the home/business) engineering projects. This role involves extensive fieldwork, focusing on data verification for FTTH/FTTB...

  • Network Engineer

    2 months ago

    Houston, Texas, United States S Force IT Solutions LLC Full time

    Network EngineerS Force IT Solutions LLC – Texas City TXNetwork Engineer Required skills for this position 1+ years of experience as a Network Engineer Setting up tunnels and firewall setup/configuration (ideally Palo Alto but will consider others) Experience planning and executing network equipment upgrades and troubleshooting Would prefer some...

  • Network Security Engineer

    3 weeks ago

    Houston, United States Diverse Lynx Full time

    Senior Network Security Engineer Houston, TX Job Description: Proven 5-8 years of experience working as a Network Security Engineer, with a focus on designing and implementing secure network environments. Strong knowledge of network protocols, firewall technologies, intrusion detection / prevention systems, VPNs and other security technologies. ...

  • Network Security Engineer

    7 days ago

    Houston, United States Diverse Lynx Full time

    Senior Network Security Engineer Houston, TX Job Description: Proven 5–8 years of experience working as a Network Security Engineer, with a focus on designing and implementing secure network environments. Strong knowledge of network protocols, firewall technologies, intrusion detection / prevention systems, VPNs and other security technologies. Hands on...