Help Desk Analyst

3 weeks ago


Concord, United States Focused HR Solutions LLC Full time
This position is 100% onsite. In person interview is required

Our direct client has an opening for a Help Desk Analyst 724470

This position is for 12 months, with the option of extension, and is the client is located in Concord, NH

WE CAN WORK CORP TO CORP OR W2

If you are interested, please submit the following:

YOUR CURRENT RESUME

YOUR HOURLY RATE

Professional experience troubleshooting Windows desktop operating systems, Windows-based application software for end users. Required 3 Years

Professional experience using Microsoft Active Directory to unlock end user accounts and change user passwords, Required 3 Years

Professional experience troubleshooting network connectivity issues for end users. Required 3 Years

Professional experience utilizing remote access tools, such as ConnectWise, to access end user devices for troubleshooting problems. Highly desired 1 Years

Professional experience working with a help desk ticketing system, such as BMC Footprints or other similar ticketing systems. Required 1 Years

Experience in the use of Microsoft tools such as Outlook, Teams and SharePoint. Highly desired 1 Years

Strong Customer Service skills and communication skills both written and spoken are essential to being selected for this position. Required

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