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Digital Marketing Client Onboarding Intern

3 months ago

Lehi, United States Bateman Collective Full time

About Us:

At Bateman Collective, we are a leading digital marketing agency specializing in data-driven media buying and digital strategy. We excel in crafting customized advertising solutions across platforms like Facebook, Google, and Microsoft Ads, focusing on driving measurable results and optimizing campaign performance. Our team partners with diverse clients, delivering expertise in media strategy, creative development, and performance analytics. Our mission is to provide innovative and effective digital marketing services while fostering a collaborative and growth-oriented work environment.

Role Overview:

We are seeking a detail-oriented and personable Onboarding Specialist to join our team. In this role, you will be responsible for gathering and managing information from clients, ensuring a smooth onboarding process, and enhancing our client experience. Your love for engaging with people and your keen attention to detail will be crucial to your success.

Key Responsibilities:

  • Client Information Gathering: Engage with clients to collect necessary information, ensuring accuracy and completeness.
  • Onboarding Process Management: Oversee and facilitate the onboarding process for new clients, ensuring a seamless transition and positive experience.
  • Detail Orientation: Maintain meticulous records and manage client data with precision.
  • Communication: Foster strong relationships with clients through effective communication and personalized support.
  • Process Improvement: Identify and implement enhancements to the onboarding process to improve efficiency and client satisfaction.
  • Collaboration: Work closely with other team members to ensure alignment and smooth integration of new clients into our services.
What We're Looking For:
  • Detail-Oriented: You thrive on accuracy and precision, with a proven ability to manage detailed information effectively.
  • People Person: You love talking to people, building relationships, and providing exceptional client support.
  • Communication Skills: Excellent verbal and written communication skills with the ability to engage and inform clients.
  • Organizational Skills: Strong organizational abilities with a knack for managing multiple tasks and deadlines.
  • Problem-Solving: Ability to identify issues and implement solutions proactively.
  • Adaptability: Flexibility and openness to change as you work in a dynamic and fast-paced environment.
Qualifications:
  • Previous experience in a client-facing role or onboarding position is preferred.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Familiarity with digital marketing principles and platforms is a plus, but not required.
  • Strong interpersonal skills and a passion for providing excellent client service.
Why Join Us?
  • Career Growth: Gain hands-on experience and mentorship in a supportive environment.
  • Dynamic Work Environment: Be part of a team that values autonomy, adaptability, and continuous learning.
  • Impactful Work: Contribute to significant client projects and see the results of your efforts.


How to Apply:

To apply, please submit your resume and cover letter. Kick off your cover letter with the phrase: "I am detail-oriented and I want to prove it" to demonstrate your attention to detail.