Desktop Tech

2 weeks ago

Malvern, United States Excell Full time

Find out why eXcell is the employer of choice for contractors Join eXcell and enjoy our generous employee benefits

Our client has a new opportunity for a qualified Desktop Technician to join their team onsite in Malvern, PA. The top candidate will be professional, well-spoken, and possess good verbal and written communication skills, providing top-notch support of Lenovo Laptops, and a mix of Network Printers. The schedule will be Mon-Fri 8 am to 5 pm.

Duties and Responsibilities

  • Supporting Windows 10 and MS 0ffice 365
  • Remote access
  • SCCM imaging
  • Asset management
  • Use of the ServiceNow ticketing system
  • Break-Fix support, changing system boards, HDDs, laptops, LCDs, etc.
  • IMAC - Receiving equipment, unboxing and deploying (set up, breakdown)
  • Responsible for shipping and tracking equipment to remote users and tracking returns, documenting everything in ServiceNow
Skills and Qualifications
  • Leadership
  • Self-Starter
  • CompTIA A+ certification (Required) or after starting the role
  • Able to document troubleshooting steps taken and maintain daily ticket status
  • Good troubleshooting skills for both hardware and software
  • Must be detailed and process-oriented
  • Able to work independently following detailed steps
  • Lenovo warranty certification is a plus


$25.00 - $28.00 per hour

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcellTM Supports Equal Employment Opportunity** eXcellTM, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

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