Executive Assistant

4 weeks ago

Lumberton, United States Institute of Inspection , Cleaning and Restoration Certification Full time

The Executive Assistant's role is to be the client's (homeowner/policyholder) conduit and coordinator of the job from start to finish. They help coordinate mitigation, remediation, and repairs efficiently by understanding the loss, assisting with and dispatching field crews, arranging testing as appropriate, assisting with and scheduling each trade based on the repair estimate, and communicating with the client all pertinent details of the job. They are the client's advocate and conduit of information and should be in daily contact with the client as the job progresses. The Executive Assistant is the guardian of all the data on the job and is to manage the data asset in a court ready, complete fashion.

The Executive Assistant will be responsible for communicating with office staff and Restoration Techs in the field, in addition to answering business phone lines and responding to emails, questions, concerns, or complaints from clients.

The role will also be responsible for filling as an additional resource in the area of data entry to track monthly budgeting projections, recording invoices received and paid, and maintaining any additional records needed.

This role currently is part time at 35 hours per week. The pay is starting at $9 - 12 per hour with no medical or dental insurance.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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