UX researcher

3 days ago


Seattle, United States Brilliant Infotech Full time
Description

Job Summary and Mission:

The UX Researchers at Starbucks champion the needs and goals of customers and baristas across various Starbucks digital platforms including web, mobile and POS. Employing a variety of research methodologies, UX Researchers bring customer and barista needs to life in the design and development process and leverage methodologies to study user behavior on digital platforms. Using strong collaboration and facilitation skills, UX Researchers influence outcomes and propose well-informed directions for design.

This role works cross-functionally with Customers, Baristas, Designers, Product Managers, other research teams, Engineering, and Business Stakeholders to deliver improvements and innovations for Starbucks digital products.

Responsibilities:
  • Work closely with the UX team to plan and organize user research such as customer interviews, card sorts, in-person usability studies, and remote mobile and desktop usability studies. This role is more evaluative than generative research.
  • Use both qualitative and quantitative data to bring forward new insights that generate product innovations.
  • Work with Product Managers, Design, and Stakeholders to understand and incorporate business requirements into the research.
  • Work with our analytics and customer insights team to understand market trends and behavioral data.
  • Interpret and communicate results and opportunities in clear, concise, and compelling ways across different audiences and senior levels of leadership.
  • Educate and evangelize the role of UX research across the organization.
Summary of Required Experience
  • 3+ yrs of relevant work experience performing user research in a fast-paced software development environment.
  • Experience with all aspects of the user research lifecycle (study design, recruiting, moderation, analysis, reporting, and communicating).
  • General understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Applied experience with usability testing, remote testing, card sorts, tree tests, in-person testing, and survey design.
  • Bachelors of Science in HCI, Human Factors, Cognitive Psychology, Cognitive Science or equivalent experience
  • An ability to manage ambiguity, work autonomously and multi-task in a changing environment
  • Passion for making a positive impact on customers lives through your work
  • Solution-oriented approach to problem solving with team members, designers, product managers engineers and business stakeholders

  • UX Researcher

    2 weeks ago


    Seattle, United States Aquent Full time

    Overview Placement Type: Temporary Salary: $80.81 to $89.79 an Hour Start Date: 01.01.2025 This role will be on the client's team working on the future of learning and belonging for the UX community. It will be deeply involved in defining how UXers learn independently through courses, how they connect and learn with others through events, and how they find...


  • Seattle, Washington, United States Amazon Full time

    **Job Title:** Amazon UX Research Scientist**Estimated Salary:** $250,000 - $350,000 per yearWe are seeking a highly skilled Senior Research Scientist to join our FinTech UX Design and Research team at Amazon. As a key member of our team, you will be responsible for designing, executing, and analyzing user experiments to guide the development of Amazon...


  • Seattle, United States Experis Full time

    Our client, a leading technology company, is seeking a Hardware UX Researcher to join their team. As a Hardware UX Researcher, you will be supporting a New Product Experimentation team. The ideal candidate will have strong verbal and written communication skills, problem-solving skills, customer service and interpersonal skills, and experience with data and...


  • Seattle, United States Experis Full time

    Our client, a leading technology company, is seeking a Hardware UX Researcher to join their team. As a Hardware UX Researcher, you will be supporting a New Product Experimentation team. The ideal candidate will have strong verbal and written communication skills, problem-solving skills, customer service and interpersonal skills, and experience with data and...


  • Seattle, Washington, United States Amazon Full time

    Job Description:The Amazon Device and Services Design Group (DDG) creates revolutionary products used by millions of customers worldwide every day. Our UX Research team enables informed decision-making based on sound research and analytics. We seek an exceptional Principal UX Researcher to join our Futures Insights research team, responsible for establishing...

  • Senior UX Researcher

    4 weeks ago


    Seattle, United States Amazon Full time

    Sr. UX Researcher, Human Factors, Devices Design GroupJob ID: 2792711 | Amazon.com Services LLCAmazon’s Devices & Services Design Group (DDG) is seeking a talented and passionate Sr. UX Researcher to join our growing design and research studio. The Sr. UXR will apply deep domain knowledge and experience in Human Factors and Cognitive Psychology to...

  • Senior UX Researcher

    4 weeks ago


    Seattle, United States Amazon Full time

    Sr. UX Researcher, Human Factors, Devices Design GroupJob ID: 2792711 | Amazon.com Services LLCAmazon’s Devices & Services Design Group (DDG) is seeking a talented and passionate Sr. UX Researcher to join our growing design and research studio. The Sr. UXR will apply deep domain knowledge and experience in Human Factors and Cognitive Psychology to...


  • Seattle, United States Ursus Inc Full time

    JOB TITLE: Hardware UX Researcher IV LOCATION: 9 Month Contract DURATION: Seattle, WA or Bay area (Burlingame or Sunnyvale) PAY RANGE: $83 - $94/hr TOP 3 SKILLS: Hardware UX Researcher with 4+ years experience in hardware products and/or virtual/mixed reality products. End-to-end UX research, being able to select the appropriate methods for a study Project...


  • Seattle, United States INSPYR Solutions Full time

    Job DescriptionInspyr Solutions is seeking a UX Researcher to join our team. This role will involve conducting research to inform the design of user-centered products and experiences.We are looking for an individual with excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.Key...

  • UX Researcher IV

    2 weeks ago


    Seattle, United States Ursus Inc Full time

    JOB TITLE: UX Researcher IV LOCATION: Seattle, WA (Hybrid schedule available - but a large part will be done in person in Lab) DURATION: 6 month contract PAY RANGE: $87 - $90 TOP 3 SKILLS: Bachelor's degree with 7+ years' of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 5+ years'...

  • UX Researcher

    3 weeks ago


    Seattle, WA, United States Aquent Full time

    This role will be on the client’s team working on the future of learning and belonging for the UX community. It will be deeply involved in defining how UXers learn independently through courses, how they connect and learn with others through events, and how they find information. This role is a great opportunity for someone looking to drive impact cross...


  • Seattle, Washington, United States Amazon Full time

    About the RoleAs a Senior UX Researcher in Global Talent Management, you will be responsible for cultivating and crafting the vision for the next generation product suite. You will own all aspects of user research within the product development lifecycle from study design to communicating results to senior leadership.ResponsibilitiesConduct independent...


  • Seattle, United States ApTask Full time

    About Client: The client is a workforce management company that specializes in providing cloud-based solutions for managing non-employee or contingent labor, such as contractors, freelancers, and other temporary staff. The client offers Vendor Management System (VMS) technology to help companies efficiently source, onboard, manage, and offboard external...

  • UX Researcher II

    1 week ago


    Seattle, United States Amazon.com Services LLC Full time $117,100 - $193,600

    4+ years conducting user research, across a variety of development life cycle stages, where at least 2 years include hands-on qualitative research and moderating experience, including focus groups Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 3+ years of field research experience Experience in a range...

  • UX Researcher II

    1 week ago


    Seattle, United States Amazon.com Services LLC Full time $117,100 - $193,600

    4+ years conducting user research, across a variety of development life cycle stages, where at least 2 years include hands-on qualitative research and moderating experience, including focus groups Bachelor’s degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or 3+ years of field research experience Experience in a range...


  • Seattle, United States Sintegra Inc. Full time

    We are looking to bring up people into our team to collaborate with one of our clients biggest project for their AR/VR Division.QualificationBachelor’s in engineering, computer science, mathematics, or related fieldA minimum of 3 years of hands-on experience in one or more of the following areas:Sensing systems (design, development, integration)Embedded...


  • Seattle, United States Meta Inc Full time

    Summary: At Meta Reality Labs, we are inventing the future. We are a team of Engineers, Designers and Researchers creating wearable devices that leverage novel display, sensing, & AI capabilities to provide value and human connection to our users. As a Hardware UX Researcher on the Reality Labs team, you will plan, execute, and evangelize user-focused...

  • UX Designer

    2 weeks ago


    Seattle, United States Futran Tech Solutions Pvt. Ltd. Full time

    Candidates must be ready for leading usability testing and user research. Medical Device experience is a hard requirement. Experience in the medical product industry, preferably including familiarity with IEC 62366-1 (application of usability engineering to medical devices), FDA Human Factors Guidance, and IEC 62304 (software lifecycle processes for medical...

  • UX Researcher II

    1 week ago


    Seattle, Washington, United States Amazon Full time

    About the RoleAs a UX Researcher II, you will be part of Amazon's mission to make Amazon the best place to be a software builder. You will undertake generative, tactical, and evaluative research to create insights about the software builder experience at Amazon.Key responsibilities include independently leading quant-focused UX research projects, conducting...


  • Seattle, WA, United States Amazon Full time

    Senior UX Researcher, AWS Customer Experience (CX), Central CX UX Research We are hiring a Senior User Researcher to join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This role will focus on exploring innovative ways to use next generation technologies, such as generative...