Property Manager

4 days ago

Fort Myers, Florida, United States Coastal Ridge Real Estate Full time
What You'll Do:

As a Property Manager, you'll oversee the property's operations to ensure that exceptional service is delivered to all residents, and the property is meeting its financial goals. You'll also serve as a leader in our organization, championing the Coastal culture and ensuring associates have the tools, resources and direction to be engaged and successful.

Where You'll Work:

You will be working at one of our conventional properties within central Florida.

Your Responsibilities:
  • Ensure community meets all monthly, quarterly and annual financial and operational targets, including achieving the highest possible net operating income through effective cost control and revenue improvement programs.
  • Oversee and participate in all aspects of leasing production, including leasing administration, marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
  • Oversee and participate in all aspects of rent collections, file necessary evictions and ensure landlord/resident laws are followed.
  • Oversee, assist and hold accountable all office and maintenance team members to ensure proper execution of individual responsibilities, while promoting a positive work environment.
  • Train and mentor individual team members to ensure the understanding of approved policies, procedures and protocols to perform daily responsibilities.
  • Perform difficult staffing duties including hiring, terminations, and corrective actions.
  • Provide excellent customer service including managing resident retention, monitoring timeliness and quality of service requests and ensuring aesthetic standards are maintained to the highest level for all aspects of your community.
  • Ensure completion, accuracy, and timelines of all regular and ad-hoc reporting requirements.
  • Identify and communicate both operational and financial risks to corporate management and establish corrective action plans.
  • Act as the primary point of contact between the corporate office and property, interacting with investors as necessary.
  • Other tasks as directed and assigned.
Who You Are:
  • A people leader. Let's be real - managing people is hard. Ideally, you've coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships across lines of difference, inspire and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
  • Customer service driven. You approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You'll Get:

As a Coastal Ridge Real Estate associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

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