Sr. User Experience

3 days ago

Houston, United States Constellation Full time

WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more. Expected salary range of $99,000 to $110,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). PRIMARY PURPOSE OF POSITION We are seeking a talented and experienced Sr. User Experience (UX) Designer to join our Retail Digital team. The ideal candidate will have a strong background in design and wireframe creation, as well as the ability to conduct UX evaluations and perform user research. Acting as an advocate for the customer, the Sr. User Experience Designer will play a key role in shaping the user experience across our digital (web and mobile app) products by translating user needs into design solutions that are both intuitive and engaging. Furthermore, the Sr. User Experience Design will help establish and maintain a culture of customer-centered decision-making in our digital product suite, leveraging opportunities to influence and inform stakeholders on the long-term benefits of prioritizing customer experience and user experience design. PRIMARY DUTIES & ACCOUNTABILITIES • Lead the design process from concept to completion, including creating wireframes, prototypes, and high-fidelity mockups. • Work to mature existing design systems to support expanded offerings and changing needs of consumer and business customers. • Collaborate with cross-functional teams including product owners, developers, data analysts, marketing and sales professionals, and customer care to ensure cohesive product vision and seamless execution. • Contribute to defining the design and direction of key web and mobile platforms. Collaborate with project resources to ensure alignment with expected business outcomes. • Conduct user experience evaluations through methods such as heuristic analysis, usability testing, and feedback loops to identify areas of improvement. • Plan and execute user research to gather insights, including interviews, surveys, and contextual inquiries, ensuring that user needs and pain points are well understood. • Iterate on design solutions based on data, research findings, feedback, and evaluations. • Stay up to date with UX best practices, tools, and industry trends to continuously improve and innovate. MINIMUM QUALIFICATIONS • 6+ years of experience in UX design, with a strong portfolio that demonstrates expertise in wireframe and prototype design, user research, and customer-centered storytelling. • Bachelor’s degree in User Experience Design, Human-Computer Interaction, or similar. • Expertise in design tools such as Figma, Sketch, or similar. Figma is preferred. • Expertise in user research methodologies, usability testing, and experience with synthesizing research findings into actionable insights. • Strong communication skills with demonstrated ability to present and justify design decisions that achieve expected business outcomes while focusing on customer experience. • Experience working in a collaborative environment. • A keen eye for detail, user empathy, and a passion for creating seamless and delightful user experiences. PREFERRED QUALIFICATIONS • Strong problem-solving abilities and a creative mindset. • Familiarity with front-end development principles (HTML, CSS, JavaScript). • Previous history working for large enterprise companies (on staff or agency client work). • Experience designing for both consumer and business-user audiences. • Prior contributions to A/B testing and Conversion Rate Optimization programs. Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

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