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Specialist, Dispatch
2 months ago
DESCRIPTION/RESPONSIBILITIES: 1st Shift, Monday - Friday, 8:00am - 5:00pm We are looking for a highly skilled professional to dispatch drivers and contribute to providing exceptional customer service. At GXO Logistics, you'll have the support to excel at work and the resources to build a career you can be proud of. What you'll do on a typical day: * Ensure drivers are dispatched in a timely manner * Preplan and make dispatch changes, assist with routing directions and clearly communicate special service requirements * Identify pickup and delivery expectations, and record primary order dates and critical instructions * Review available capacity within the shipping region and schedule pickup/delivery appointments * Receive and enter orders via phone or email * Handle carrier relationships to ensure available capacity for all incoming orders * Work with drivers to troubleshoot app issues What you need to succeed at GXO: At a minimum, you'll need: * 1 year of logistics or transportation experience * Experience with Microsoft Office It'd be great if you had: * Associate degree * 4 years of related experience * Solid analytical, communication and time management skills We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.