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Clinical Specialist- Allergy

2 months ago

Niles, United States United Allergy Services Full time
Job Summary:

A Clinical Allergy Specialist manages the day-to-day operations of the United Allergy Services allergy center, administering allergy tests, educating patients on allergen immunotherapy, administering processes, professionally interacting with providers and medical practice employees, and providing patient-centered care to the many allergy sufferers in the communities United Allergy serves. A Clinical Allergy Specialist performs clinical and administrative responsibilities in a medical provider's office and works directly under the supervision of a physician.

Job Responsibilities:
  • Develops and maintains an understanding of allergens, the allergic response, the UAS clinical protocols and the features and benefits of immunotherapy.
  • Responsible for safe and effective immunotherapy processes to include the administration of quality allergy testing, and the formulation and preparation of the allergy immunotherapy.
  • Responsible for educating patients on administering injections with the Immunotherapy.
  • Ensures patient progress by following up with the patient and ensuring Immunotherapy is picked up on a timely basis.
  • Completes all appropriate paperwork and ensures insurance eligibility is verified for each patient.
  • Administers patient scheduling either in person, via phone or through UAS centralized scheduling protocols.
  • Responsible for the handling and submission of all billing documentation to the appropriate office via applicable EMR systems or otherwise.
  • Responsible for the maintenance and security of clinic inventory levels. Ensures that inventory is ordered and received.
  • Develops and maintains effective, professional relationships with providers and medical office staff.
  • Escalates patient or other questions to appropriate team member or provider in a timely manner.
  • Responsible for meeting the strategic goals and objectives of the clinic and company pertaining to assigned clinic productivity and revenue.
  • Performs other related duties as required and assigned.
Job Qualifications:
  • A bachelor's degree in health sciences or business is preferred.
  • A minimum of two years of full-time equivalent work experience in a healthcare, hospital, customer service, retail, or similar industry.
  • Nursing or other medical technician certification(s) as required by the state or local area regulations for the clinic area (NY, NJ, and CT, unless otherwise required).
  • Ability to manage multiple and sometimes competing priorities and ensure suitable and complete results.
  • Ability to travel periodically within the local clinical area and occasionally overnight to other clinic or business locations when needed.
  • Ability to work extended hours when necessary.
  • If the role requires bi-lingual abilities, must be able to fluently and correctly communicate and translate messages verbally and in writing in language required.
  • Experience with Salesforce, Workday and SharePoint will improve success.
Benefits
  • Eligible for monthly performance-based achievement bonuses
  • Opportunities to participate in company contests for rewards.
  • Employee and client referral bonus opportunity
  • Eligible for medical, dental, vision coverage and company paid life insurance
  • Employee assistance program, including well-being support and other services.
  • Paid Time Off, Paid Holidays, Paid Clinical and Non-Clinical Training
  • 401k retirement plan with company match
  • Daytime and business week work schedules, no weekends or holidays required, unless otherwise required by clinic.
  • Professional medical provider doctor's office environment
  • The ability to make a meaningful impact on the daily health of patients.
  • A family culture of respect and trust
  • Career advancement opportunities and career path plan
  • Starting Pay: $19-$22/hr