H.I.S. Help Desk Tech.

3 weeks ago

Oroville, United States Oroville Hospital Full time
Job #: 10294

Job Category: Hospital Information System

Job Type: Per Diem

Shift Type: Variable

Facility:

Department: Hospital Information Services

Pay Range: $25.83/hr. - $34.71/hr.

Open Date: 04.08.24

Close Date:

Qualifications:
  • High school graduate or equivalent
  • Valid drivers license
Job Details:
Start Date:

Open Until Filled.

Qualifications:
  • High school graduate or equivalent
  • Valid drivers license
  • Working knowledge and experience of fundamental operations of relevant software, hardware and other equipment
  • Working knowledge of Windows operating system environments
  • Has strong knowledge of basic computer skill building: spreadsheets, document formatting, saving/finding documents, MS Office Suite, webmail
  • Knowledge and experience of customer service practices
  • Related experience and training in troubleshooting and providing help desk support
Competencies
  • Oral and written communication skills
  • Learning skills
  • Customer service orientation
  • Problem analysis
  • Problem-solving
  • Adaptability
  • Team interaction
  • Attention to detail
  • Manages time well and has the ability to handle multiple tasks
  • Stay current with system information, changes and updates
Duties &
Responsibilities:

Job Summary

Candidates should have a mix of technical and customer service skills, and be passionate about technology and helping people. Systems supported: AS 400 Mainframe System, VMWARE, PCs, Laptops, BYOD, printer, faxes, copiers, scanners, audio and video equipment in conference rooms etc.
Help Desk Technicians handle Tier 1 help desk escalations and respond to requests for technical assistance in person, via phone, and electronically regarding desktops, laptops, Wyse laptops, MS Windows operating systems, and software and hardware issues. Process accurate and timely data in computer systems as scheduled. Separates and delivers multi-part reports. Maintains accurate file retention, control logs. Monitors various systems for any unusual problems, monitors functions of data communication lines. Provide user support and customer service on company-supported computer applications and platforms.

Duties
  • Performs daily, weekly, monthly and yearly operations of various computer systems
  • Execute, monitor and complete routine tests on requested programs
  • Support all software on computer systems and reconcile any problems which may arise
  • Operate data entry programs
  • Perform routine maintenance on printers and scanners
  • Print, separate, distribute and electronically post reports
  • Orders forms and supplies
  • Maintains current back-up of all software systems
  • Perform system recovery procedures and scheduled maintenance and repair functions
  • Respond to requests for technical assistance in person, via phone, or electronically
  • Research questions using available information resources
  • Follow standard help desk procedures
  • Log all help desk interactions
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Inform management of recurring problems
  • Cover other help desk positions as needed
Other Info:

Lifting Requirements:

Lifting generally not more than 50 Ibs. maximum and frequently lifting and/or carrying of objects weighing up to 25 Ibs. Positions requires a combination of sitting, standing, walking, stoopiing and bending.

Job Posted:

04/08/2024

  • Help Desk Technician

    3 weeks ago

    Oroville, United States FEATHER RIVER TRIBAL HEALTH INC Full time

    Stating at: $22.05/hr ***: The Help Desk Technician provides onsite technical support for both clinical and business office staff in a professional and timely manner. Utilizing a variety of methods, provides diligent, efficient, and effective customer service while resolving support requests. Under the direction of the Systems Support Manager and Chief...

  • Medication Tech/caregiver

    3 weeks ago

    Oroville, United States Golden Roseleaf Gardens LLC Full time

    We are looking for an enthusiastic and responsible Personal Care Assistant to assist our residents with their daily needs and activities. The position primarily involves performing personal care tasks such as grooming, bathing, dressing, and meal preparation. We are seeking a detail-oriented individual with a strong work ethic who is both cooperative and...

  • Medication Tech/Caregiver

    2 months ago

    Oroville, United States Golden Roseleaf Gardens LLC Full time $17 - $18

    We are looking for an enthusiastic and responsible Personal Care Assistant to assist our residents with their daily needs and activities. The position primarily involves performing personal care tasks such as grooming, bathing, dressing, and meal preparation. We are seeking a detail-oriented individual with a strong work ethic who is both cooperative and...

  • Medication Tech/Caregiver

    4 weeks ago

    Oroville, United States Golden Roseleaf Gardens LLC Full time $17 - $18

    We are looking for an enthusiastic and responsible Personal Care Assistant to assist our residents with their daily needs and activities. The position primarily involves performing personal care tasks such as grooming, bathing, dressing, and meal preparation. We are seeking a detail-oriented individual with a strong work ethic who is both cooperative and...

  • Front Desk Agent Full-Time/Part-Time | Oro Hotel LP

    2 weeks ago

    Oroville, United States J. H. Larson Full time

    Front Desk Agent Job Details Job Location Oro Hotel LP - Oroville, CA Position Type Full-Time/Part-Time Job Shift Any Description **Job Summary:** * Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and...

  • Ultrasound Tech. 10 Hr.

    6 days ago

    Oroville, United States Oroville Hospital Full time

    Job #: 11848 Job Category: Radiology/Imaging Job Type: Per Diem Shift Type: Variable Facility: Department: Ultrasound/Vascular Services Pay Range: $56.51/hr. - $75.94/hr. Open Date: 06.18.24 Close Date: Qualifications: Satisfactory completion of formal Radiologic technology training in an AMA-approved school and ability to meet...

  • OB Tech. 8 Hr.

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10779 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: Obstetrics Pay Range: $22.46/hr. - $30.18/hr. Open Date: 01.03.24 Close Date: Qualifications: High School Graduate or Equivalent Medical Terminology is required American Heart Basic Life Support (BLS) Certification Job Details: ...

  • OB Tech. 8 Hr.

    4 weeks ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10779 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: Obstetrics Pay Range: $22.46/hr. - $30.18/hr. Open Date: 01.03.24 Close Date: Qualifications: High School Graduate or Equivalent Medical Terminology is required American Heart Basic Life Support (BLS) Certification Job Details: ...

  • Environmental Technician

    3 weeks ago

    Oroville, United States Gold Country Casino Resort Full time

    Job DescriptionJob DescriptionEnvironmental Technician (EVS Tech)3% Match on 401K - available to all team members!Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance benefits on 90th day!GREAT opportunity for tips!Full Time Team Members eligible for generous PTO package!SUMMARY:Environmental Services Technician is an essential member...

  • Patient Care Tech. 12 Hr. HAMS

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10590 Job Category: Nursing Job Type: Full Time Shift Type: Variable Facility: Department: High Acuity Med Surg Unit Pay Range: $21.36/hr. - $28.71/hr. Open Date: 01.17.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical...

  • Patient Care Tech. 12 Hr. HAMS

    4 weeks ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10590 Job Category: Nursing Job Type: Full Time Shift Type: Variable Facility: Department: High Acuity Med Surg Unit Pay Range: $21.36/hr. - $28.71/hr. Open Date: 01.17.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical...

  • Patient Care Tech. 12 Hr. Med Surg

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10666 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: Med Surg Units Pay Range: $24.57/hr. - $33.02/hr. Open Date: 01.03.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical Technician or...

  • Patient Care Tech. 12 Hr. Med Surg

    4 weeks ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10666 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: Med Surg Units Pay Range: $24.57/hr. - $33.02/hr. Open Date: 01.03.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical Technician or...

  • Patient Care Tech. 12 Hr. HAMS

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10592 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: High Acuity Med Surg Unit Pay Range: $24.57/hr. - $33.02/hr. Open Date: 01.08.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical...

  • Patient Care Tech. 12 Hr. HAMS

    3 weeks ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10592 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: High Acuity Med Surg Unit Pay Range: $24.57/hr. - $33.02/hr. Open Date: 05.07.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical Technician...

  • Patient Care Tech. 12 Hr. HAMS

    4 weeks ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10592 Job Category: Nursing Job Type: Per Diem Shift Type: Variable Facility: Department: High Acuity Med Surg Unit Pay Range: $24.57/hr. - $33.02/hr. Open Date: 01.08.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical...

  • Patient Care Tech. 12 Hr. Med Surg

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10664 Job Category: Nursing Job Type: Full Time Shift Type: Variable Facility: Department: Med Surg Units Pay Range: $21.36/hr. - $28.71/hr. Open Date: 01.17.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical Technician or...

  • Patient Care Tech. 12 Hr. Med Surg

    4 weeks ago

    Oroville, United States Oroville Hospital Full time

    Job #: 10664 Job Category: Nursing Job Type: Full Time Shift Type: Variable Facility: Department: Med Surg Units Pay Range: $21.36/hr. - $28.71/hr. Open Date: 01.17.24 Close Date: Qualifications: High School Graduate or Equivalent Current Certification in: Certified Nurse Aide, Medical Assistant, Emergency Medical Technician or...

  • Interventional Radiology Tech. 7642 #9843

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 9843 Job Category: Radiology/Imaging Job Type: Full Time Shift Type: Variable Facility: Department: Interventional Radiology Pay Range: $47.93/hr. - $64.41/hr. Open Date: 02.07.24 Close Date: Qualifications: Satisfactory completion of formal Radiologic technology training in an AMA-approved school and ability to meet...

  • Interventional Radiology Tech. 7642 #9266

    1 month ago

    Oroville, United States Oroville Hospital Full time

    Job #: 9266 Job Category: Radiology/Imaging Job Type: Full Time Shift Type: Variable Facility: Department: Interventional Radiology Pay Range: $47.93/hr. - $64.41/hr. Open Date: 02.07.24 Close Date: Qualifications: Satisfactory completion of formal Radiologic technology training in an AMA-approved school and ability to meet...