Patient Services Representative

2 weeks ago

Wauwatosa, United States ADVENT Full time

Job Type

Full-time

Description

Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.

ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where passion meets purpose. We're not what you typically find in healthcare. We're proud to be a team that does things differently, with a focus on finding solutions for our patients. We know we're not for everyone and don't claim to be perfect but our commitment to improvement is unwavering. We have the tenacity, creativity, and drive to find a better way - together - and always keep our patients at the forefront.

Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success.

How you will make an impact as a Patient Services Representative:

  • The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment journey
  • Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
  • Order Sleep Study device utilizing system
  • Upload sleep study reports into system
  • Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
  • Schedule patient appointments
  • Answer call center calls to provide overflow coverage as necessary
  • Owns opening of clinic and closing of clinic per established guidelines
  • Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
  • Order medical supplies and pharmaceuticals as needed, per established protocol
  • Crosstrain as a Medical Assistant
What we're looking for in a Patient Services Representative:
  • Prior medical experience preferred
  • Proven ability to independently apply best practices in time management
  • Proven ability to multitask in a fast paced environment
  • Prior experience and/or desire to work in a role held accountable to quality performance metrics
  • Strong customer service focus
  • Solid technology skills including Outlook, Word, Excel, Electronic Health Records
  • Great attention-to-detail and accuracy in work
  • Solution oriented problem solver
  • Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
  • Ability to provide occasional coverage at Oconomowoc and Mequon locations (mileage reimbursed)
Why you should choose ADVENT:
  • Culture that embraces being kind, is solutions minded, and encourages you to ask questions
  • 16+ days of PTO (prorated your first year based on start date) & holiday pay
  • Medical, dental, and vision insurance with generous employer paid HRA account
  • 401k contribution
  • Convenient Monday - Friday schedule, hours between 8am-4:30pm - enjoy weekends and evenings for yourself

ADVENT Careers Page

  • Patient Services Representative

    2 weeks ago

    Wauwatosa, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • Patient Service Representative

    2 months ago

    Wauwatosa, United States Advocate Health Full time

    Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance...

  • Patient Access Service Rep, Fcp

    3 weeks ago

    Wauwatosa, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:WAUWATOSA at our CP-TOSA HEALTH CENTER facility.*** **This job is ON - SITE.** **FTE: 0.001000** **Shift: Shift 1** **Job Summary**: The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets...

  • Patient Service Representative II Float Oncology

    2 months ago

    Wauwatosa, United States Advocate Health Full time

    Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance...

  • Patient Service Representative II Float Oncology

    1 month ago

    Wauwatosa, United States Advocate Aurora Health Full time

    Department: 37322 Aurora St. Lukes Medical Center - Administration: Oncology Clinic Status: Part time Benefits Eligible: Yes Hours Per Week: 24 Schedule Details/Additional Information: Monday through Friday 8:30 AM - 5 PM. No weekends, no holidays. Float to multiple sites - Grafton, Good Hope, Germantown, Sinai, Mayfair South (Wauwatosa), West Allis, South...

  • Patient Service Representative II Float Oncology

    4 weeks ago

    Wauwatosa, United States Advocate Aurora Health Full time

    Department: 37322 Aurora St. Lukes Medical Center - Administration: Oncology Clinic Status: Part time Benefits Eligible: Yes Hours Per Week: 24 Schedule Details/Additional Information: Monday through Friday 8:30 AM - 5 PM. No weekends, no holidays. Float to multiple sites - Grafton, Good Hope, Germantown, Sinai, Mayfair South (Wauwatosa), West Allis, South...

  • Customer Service and Sales Representative

    2 weeks ago

    Wauwatosa, United States Milwaukee Sales Firm Full time

    Job DescriptionJob DescriptionAt Monarch Evolution we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...

  • Customer Service Representative

    6 days ago

    Wauwatosa, United States U-Haul Full time

    Location: 11700 W Capitol Dr, Wauwatosa, Wisconsin 53222 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Patient Service Representative Lead- Urgent Care, Travel Required

    3 weeks ago

    Wauwatosa, United States 295 Aurora Advanced Healthcare, Inc. Full time

    Department: 02190 AAH Menomonee Falls - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Weekdays- primarily 730am-4pm w/every third or 4th weekend rotation 730am-4. not excluded from holidays. Scheduled travel will be required to the following sites: Good Hope, Menomonee...

  • Patient Service Representative Lead- Urgent Care, Travel Required

    4 weeks ago

    Wauwatosa, United States 295 Aurora Advanced Healthcare, Inc. Full time

    Department: 02190 AAH Menomonee Falls - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Weekdays- primarily 730am-4pm w/every third or 4th weekend rotation 730am-4. not excluded from holidays. Scheduled travel will be required to the following sites: Good Hope, Menomonee...

  • Customer Service Representative

    7 days ago

    Wauwatosa, United States NAS Management Full time

    Job DescriptionJob DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Customer Service Representative to add to our diverse team of professionals.Our...

  • Patient Access Service Rep, Fh

    1 week ago

    Wauwatosa, United States Froedtert Health Full time

    **Discover. Achieve. Succeed. **#BeHere** *** **Location: US:WI:WAUWATOSA at our FROEDTERT BLUEMOUND CLINICS facility.*** **This job is ON - SITE.** **FTE: 0.500000** **Shift: Shift 1** **Job Summary**: The Patient Access Service Representative (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards....

  • Entry Level Customer Service Representative

    3 weeks ago

    Wauwatosa, United States NAS Management Full time

    Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...

  • Service Extension Representative

    1 month ago

    Wauwatosa, United States The Salvation Army USA Central Territory Full time

    The Salvation Army's Wisconsin and Upper Michigan Division is located in Wauwatosa, Wisconsin. The division is home to 26 Worship and Community Centers (Corps), 67 service extension units, a camp, as well as multiple homeless shelters, thrift stores and food pantries. Service extension units are branches of The Salvation Army in communities where Corps are...

  • Service Extension Representative

    4 weeks ago

    Wauwatosa, United States The Salvation Army USA Central Territory Full time

    The Salvation Army's Wisconsin and Upper Michigan Division is located in Wauwatosa, Wisconsin. The division is home to 26 Worship and Community Centers (Corps), 67 service extension units, a camp, as well as multiple homeless shelters, thrift stores and food pantries. Service extension units are branches of The Salvation Army in communities where Corps are...

  • Service Extension Representative

    2 months ago

    Wauwatosa, United States The Salvation Army Central Territory Full time

    The Service Extension Representative creates and maintains a Salvation Army presence in communities not served by a Corps by providing emergency assistance for the body and spiritual care for the soul. Provides direction to Service Extension Volunteers in the distribution of emergency assistance and enhances corporate donor relationships within the service...

  • Service Extension Representative

    1 week ago

    Wauwatosa, Wisconsin, United States The Salvation Army Central Territory Full time

    The Service Extension Representative creates and maintains a Salvation Army presence in communities not served by a Corps by providing emergency assistance for the body and spiritual care for the soul. Provides direction to Service Extension Volunteers in the distribution of emergency assistance and enhances corporate donor relationships within the service...

  • Sales Representative

    2 weeks ago

    Wauwatosa, United States R&M Marketing Full time

    Technology is sweeping the nation with lines of improved communication and efficient accessibility to communications services, giving an edge against competitors. Our company has proudly partnered with some of these top leading technology industries to develop increased awareness to expand their services, drive sales, and acquire new customers. By partnering...

  • Outside Sales Representative

    4 weeks ago

    Wauwatosa, United States NAS Management Full time

    Job DescriptionJob DescriptionAt Nas Management, our company is growing at a tremendous pace and we are looking for new individuals to join us in our expansion. We are looking to bring on a new Outside Sales Representative that is highly motivated and outgoing.  Nas Management partners with some of the leading telecommunications campaigns in the world and...

  • Junior Client Support Representative

    1 week ago

    Wauwatosa, Wisconsin, United States Milwaukee Sales Firm Full time

    Job DescriptionJob DescriptionAre you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Support Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client...