Senior Product Design Manager, Payroll Services
1 month ago
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About the team
Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.
About the opportunity
Payroll is the beating heart of Gusto's business. The Payroll Services team is responsible for the customer experiences and internal services that process payrolls, calculate taxes and deductions, pay and file with tax agencies, and maintain compliance on behalf of our customers.
As the Senior Product Design Manager on Payroll Services, you'll empower a team of designers to wrangle technical and regulatory complexity into guided experiences for new and experienced employers. You'll collaborate with internal teams to enhance their processes through a service design approach and improve the internal tools they use to help customers set up and maintain their tax accounts. As a member of this product area's cross-functional leadership team, you'll be a key partner in leading the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.
Here's what you'll do day-to-day
- Empower a small team of product designers, creating the conditions for them to do work they're proud of and that serves the needs of our customers and internal teams.
- Work with the other members of your leadership team to define a long-term UX vision for your product area and how it fits into Gusto's broader vision.
- Co-lead the definition of product strategy, roadmap, team OKRs, and project direction.
- Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Payroll Ops, and Customer Support to understand customer problems and identify key opportunities for the customer and our business.
- Build our collective understanding of our customers' payroll and tax compliance needs through research and data.
- Design and ship both net-new and iterative projects that deliver consistent value to our customers.
- Contribute to Gusto's product design leadership community by sharing your skills and experience.
- Champion our design system and platform standards, and help evolve them through your team's work.
- 8+ years' Product Design experience, ideally with two of those in management.
- Breadth of impact: This role will be one of Gusto's most senior design leaders. You should have demonstrated experience leading design direction across multiple teams, and influencing design/product across multiple product areas.
- Comfortable with complexity: You've led the design of approachable, guided customer experiences in complex domains. Ideally you've led a platform/services or enablement team.
- Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you've shaped business decisions.
- Technical acumen: This role will require a deep understanding of our technical systems and how those translate into customer and business outcomes. You'll work directly with your engineering partners to improve the systems that power our customer experiences. You should be able to demonstrate how you've built your own technical understanding, and influenced system decisions that affect customer experience.
- Builder mindset: This role will lead a team to ship customer-facing products and services, not just plans and documents. You should be able to demonstrate how you've stayed involved with customer-facing work as a leader, and how you've supported your direct reports through complex projects.
- High quality bar: This role will be a tireless advocate for our customers' experience with Gusto. You should be able to demonstrate how you've maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often.
Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver & most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.
-
AV Technology Designer
2 months ago
Denver, United States AE Design Full timeJob DescriptionJob DescriptionThe role provides creative and proactive solutions for our clients and their projects. The role collaborates with other design disciplines to ensure a complete design solution. The role takes direction from the Senior Technology Systems Designer and incorporates all design decisions into the design documents. This role is...
-
Senior Payroll Technician
2 days ago
Denver, Colorado, United States Denver Public Schools Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Payroll Technician to join our team at Denver Public Schools. As a key member of our payroll operations team, you will be responsible for ensuring the accuracy and efficiency of our payroll processes.Key ResponsibilitiesAudit and verify payroll data received from schools to ensure proper...
-
Senior Product Manager, Integration
3 weeks ago
Denver, United States Actionstep Full timeJob DescriptionJob DescriptionWe think Lawyers are Awesome. We have deep respect for what lawyers do. Lawyers impact every milestone in our lives and businesses. It benefits everyone when lawyers have the freedom and tools to do their best work for their clients – to be awesome. Actionstep exists to help Lawyers be awesome.Actionstep is a pioneer in the...
-
Head of Product Design, New Revenue Streams
1 month ago
Denver, United States Gusto Full timeAbout Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world...
-
Payroll Support Manager
2 days ago
Denver, Colorado, United States Joinhomebase Full timeAbout the RoleWe are seeking an experienced Customer Support Team Lead to join our team at Homebase. As a key member of our support team, you will be responsible for leading a small team of Customer Support Representatives and helping them define processes to prepare the team for scale.ResponsibilitiesManage the performance of a small team of Customer...
-
Staff Product Designer
4 weeks ago
Denver, United States Gusto Full timeAbout Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world...
-
Staff Product Designer
3 months ago
Denver, United States Gusto Full timeAbout Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a...
-
Payroll Analyst
1 month ago
Denver, United States Takkion Ops Management LLC Full timeJob DescriptionJob DescriptionDescription:TAKKION is seeking a meticulous and knowledgeable Payroll Analyst with expertise in prevailing wage and union payroll. The successful candidate will be responsible for managing and processing payroll activities in compliance with federal, state, and local regulations, ensuring accuracy and timeliness. This role is...
-
Staff Product Designer
1 week ago
Denver, United States Gusto Full timeAbout Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world...
-
Event Production Manager
2 months ago
Denver, United States Catering by Design Full timeJob descriptionCatering by Design for EveryoneEach day, either directly or indirectly, we help our clients celebrate life’s milestones and we revel in the creativity and uniqueness of every event. Our passion and purpose: dedication to making people happy through creativity and collaboration, is the core of who we are. To be authentic, we’re committed to...
-
Event Production Manager
1 month ago
Denver, United States Catering by Design Full timeJob descriptionCatering by Design for EveryoneEach day, either directly or indirectly, we help our clients celebrate life’s milestones and we revel in the creativity and uniqueness of every event. Our passion and purpose: dedication to making people happy through creativity and collaboration, is the core of who we are. To be authentic, we’re committed to...
-
Payroll Administrator
3 weeks ago
Denver, Colorado, United States Colorado Rockies Full timePayroll AdministratorPOSITION SUMMARY:The Payroll Administrator is responsible for producing bi-weekly payroll for our front office and event services staff and serves as a backup for our semimonthly player payroll. The position's primary duty is to process payroll, compute wages, and ensure that employees' pay is timely and accurate. This role supports the...
-
Product Designer
1 month ago
Denver, Colorado, United States Havenly Full timeAt Havenly, we believe that everyone deserves a beautiful home they love. Founded in 2014, we've grown into the #1 interior design service in the country.We're reinventing the way people design and shop for their homes, making custom furniture and interior design delightful and accessible for all. Although we're headquartered in Denver, we offer both online...
-
Senior Project Manager
2 months ago
Denver, United States Matrix Design Group, Inc Full timeJob DescriptionJob DescriptionMatrix has been named a Zweig Group 2024 Best Firm to Work For and a 2024 Hot Firm! Our strengths of service, innovation, and skill are a result of that belief. We have a friendly, collegial, cooperative atmosphere and offer a full range of benefits including medical, dental, vision, disability and life insurance; holiday,...
-
Lighting Designer
1 month ago
Denver, United States AE Design Full timeJob DescriptionJob DescriptionAs a lighting designer, you will be submersed in a variety of exciting and unique project types with your fellow team of fun and imaginative engineers/designers. Your passion for design will be expressed in the work that you do, collaborating both internally with the design team, and externally with our amazing clients and...
-
Payroll Administrator
3 weeks ago
Denver, United States teamworkonline Full timePayroll Administrator                                          POSITION SUMMARY: The Payroll Administrator is responsible for producing bi-weekly payroll for our front office and event services staff and serves as a backup for our...
-
Senior Piping Designer
1 month ago
Denver, United States Edoxx Technical Services Full timeJob DescriptionJob DescriptionEdoxx Technical Services LLC is a US Company based in Houston, Texas, with access to +350 highly experienced and advanced Engineers and Technicians delivering know-how and expertise in Civil, Mechanical, Piping, Electrical, and Instrumentation engineering. Other related fields such as Projects Control, QA/QC Inspection, 3D...
-
Project Designer
1 month ago
Denver, United States AE Design Full timeJob DescriptionJob DescriptionAs a project designer, you will be submersed in a variety of exciting and unique project types with your fellow team of fun and imaginative engineers/designers. Your passion for design will be expressed in the work that you do, collaborating both internally with the design team, and externally with our amazing clients and fellow...
-
Payroll Specialist
3 weeks ago
Denver, United States Lakeshore Talent Full time $23 - $25Job DescriptionJob DescriptionLakeshore Talent is currently seeking a Payroll Specialist to work FULLY REMOTE in a temporary role expected to last 3 months. We are accepting applications from US based candidates that have 2+ years of prior payroll experience with strong customer service skills! Pay: $23-$25/hr. Hours: Monday-Friday;...
-
Payroll Accountant
2 days ago
Denver, Colorado, United States Crusoe Full timeJob SummaryWe are seeking a detail-oriented and analytical Payroll Accountant to oversee all aspects of the payroll cycle for our Denver office. The successful candidate will provide payroll support, assist the accounting and finance department with various tasks, and ensure accurate and timely processing of multi-state payroll for 400 and growing salaried...
