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Sr. Application Admin

1 month ago

Austin, United States Optomi Full time

Optomi, in partnership with one of our consultancy clients, is seeking an experienced Sr. Application Admin - JIRA

This role is direct hire & fully remote

Responsibilities:

  • Maintain, support, troubleshoot, and upgrade Jira.
  • Manage the administration, configuration, and support of Jira along with integrations with external applications (e.g., GitHub and Bamboo) and third-party applications from the Atlassian Marketplace.
  • Identify, investigate, and resolve software, data, or system issues in collaboration with team members and users.
  • Provide technical training, documentation, mentorship, and guidance to state personnel as needed.

Mandatory Technical Requirements:

  • Experience upgrading multi-node data center instances (minimum version 9.x).
  • Proficiency in updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.).
  • Skilled in creating and modifying Bash scripts.
  • Experience managing CRON table entries.
  • Ability to create and update Groovy scripts.
  • Familiarity with RHEL command line.
  • Experience monitoring and troubleshooting clustered node issues, including collaboration with Atlassian support as required.
  • Proficient in TSQL and creating/altering SQL Server database objects (e.g., stored procedures, views, tables, etc.).
  • Experience with Jira project configuration, including custom workflow post-functions, custom listeners, custom events, and complex work item security schemes.
  • Skilled in constructing JQL with advanced functions.

Desired Skills and Experience:

  • Jira Administrator certification.
  • Familiarity with setting up and using Jira APIs.
  • Experience configuring integrations with external applications (e.g., GitHub and Bamboo) and third-party Atlassian Marketplace applications.
  • Knowledge of AD/LDAP connection and configuration.
  • Proficient in HTML and JavaScript.
  • Experience with Structure.
  • Knowledge of Zephyr Squad and/or Zephyr Scale.
  • Basic understanding of load balancing and networking.