Patient Services Representative
2 weeks ago
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Bon Secours As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Patient Services Representative – Tuckahoe Ortho and Phys Ther - Henrico, VA Job Summary: The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems Ability to answer internal and external calls in a friendly and helpful manner Must possess the ability to troubleshoot and resolve problems promptly Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients Other duties as assigned Education: High School Degree or GED Experience: Prior experience in the healthcare field or a related area is preferred but not required Knowledge of medical terminology preferred but not required Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required Healthcare/Medical Receptionist experience preferred. Skills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Basic math skills Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
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Patient Services Representative
1 week ago
Henrico, United States Allergy Partners of Richmond Full time**Patient Services Representative** **Allergy Partners of Richmond **is seeking a Patient Services Representative to join our team. **Main Responsibilities**: - Answer phones, schedule appointments. - Collect co-pays and balances. - Collect and enter patient demographics and insurance information into the Practice Management/EMR/Phreesia system during...
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Patient Service Representative
2 weeks ago
Henrico, United States Allergy Partners Full timeJob DetailsJob Location 42-00-Richmond - Richmond, VA DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
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Patient Service Representative
2 weeks ago
Henrico, United States Allergy Partners Full timeJob DetailsJob Location 42-00-Richmond - Richmond, VA DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientationregister patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
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Customer Service Representative
2 weeks ago
Henrico, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Henrico, VA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Customer Service Representative
4 weeks ago
Henrico, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Henrico, VA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
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Patient Services Representative
2 weeks ago
Henrico, United States Bon Secours Full timeThank you for considering a career at Bon Secours!Bon SecoursAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people...
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Customer Service Representative
2 weeks ago
Henrico, United States A&H Management Full timeAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Representative position might be what you are looking for! A&H Management is a small, but mighty marketing...
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Customer Service Representative
2 days ago
Henrico, United States Central Turbos Full timeJob DescriptionJob DescriptionAt Central Turbos, we are committed to delivering exceptional service and high-quality products in the turbocharger and diesel parts industry. As a leader in our field, we pride ourselves on our technical expertise and customer-focused approach. We are seeking a knowledgeable and experienced Customer Service Representative to...
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Service Sales Representative
3 weeks ago
Henrico, United States Summit Fire & Security Full timeJob DescriptionJob DescriptionJOB SUMMARY:The purpose of the Service Sales Representative (SSR) position is to prospect and develop new customers. Customer development to include providing and negotiating pricing for service contracts. SSR’s will work closely with the Service Administrative staff and Service Operations Staff to ensure customer...
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Service Sales Representative
2 weeks ago
Henrico, United States Summit Fire & Security Full timeJob DescriptionJob DescriptionJOB SUMMARY:The purpose of the Service Sales Representative (SSR) position is to prospect and develop new customers. Customer development to include providing and negotiating pricing for service contracts. SSR’s will work closely with the Service Administrative staff and Service Operations Staff to ensure customer...
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Verizon Customer Service Representative
1 week ago
Henrico, United States A&H Management Full timeThe Verizon Customer Service Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Verizon Customer Service Representative, you must be proficient in building...
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Customer Service Representative
2 weeks ago
Henrico, United States Vector Security, Inc. Full timeJob DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Service Representative!We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we...
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Customer Service Representative
3 weeks ago
Henrico, United States Acentra Health Full timeJob DescriptionJob DescriptionCNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace...
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Customer Service Representative
2 weeks ago
Henrico, United States Acentra Health Full timeJob DescriptionJob DescriptionCNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace...
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V1BE Mobile Customer Service Representative
1 week ago
Henrico, United States Sonabank Full timePosition Summary:As a V1BE Mobile Customer Service Representative (MCSR), you will stay active, work independently, and be a pivotal part of Prims Bank's innovative bank delivery service.This role involves actively delivering a range of banking transactions, including cash, checks, debit cards, notary services, and more, directly to our customers at their...
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Customer Service Representative
2 weeks ago
Henrico, United States KEPRO Full timeCNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the companys mission, actively...
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Customer Service Representative
3 weeks ago
Henrico, United States Vector Security, Inc. Full timeJob DescriptionJob DescriptionAt Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Service Representative!We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we...
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V1BE Mobile Customer Service Representative
3 weeks ago
Henrico, United States Sonabank Full timePosition Summary: As a V1BE Mobile Customer Service Representative (MCSR), you will stay active, work independently, and be part of a motivated team that efficiently and safely delivers Primis Bank transactions to customers at their home or office (within certain areas) every day. Your 'office' will be your assigned company vehicle. As a MCSR you will be the...
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Henrico, United States ASM Global Full timePOSITION: Guest Services Representative DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager FLSA STATUS: Hourly Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s...
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Henrico, United States ASM Global Full timePOSITION: Guest Services Representative DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager FLSA STATUS: Hourly Summary As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in...
