IT Analyst End User Services
3 months ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. GENERAL PURPOSE Responsible for assisting in the development and communication of improvements to IT technologies and processes. Provides support by solving IT problems and executing solutions. ESSENTIAL FUNCTIONS Applies learned IT skills to work assignments. Applies problem solving skills and executes solutions to problems independently. Coaches basic IT tasks to others. Completes IT tasks within oversight of leadership. Follows IT processes. Presents work output in a clear and concise manner. Seeks and receives mentoring from senior level and IT leadership. Seeks approval of leadership before output implementation. Seeks approval of leadership before output implementation. Performs additional responsibilities as requested to achieve business objectives. Additional Essential Functions Performs additional responsibilities as requested to achieve business objectives. *Work with end users and other IT teams through all contact types to answer technical questions, resolve incidents, analyze end user requirements, and fulfill standard to complex IT requests. *Uphold Service Level Agreements to ensure timely resolution and proper group ownership of incidents. *Identify recurring incidents and identify problems in the environment. Appropriately route problems for root cause analysis. Provide system enhancement recommendations to better suite end users. *Participate in the service enhancement process with focus on continuous improvement. *Provide technology guidance to end users through knowledge of hardware and software standards and best practices. *Participate in and support IT training events. *Participate in the creation and management of IT knowledgebase articles. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Education/Experience - Not Parsed Bachelor's Degree in Computer Science, Information Systems or relevant academic discipline preferred. 3-5 years of professional IT & IS experience. Licenses and Certifications Skills and Abilities Knowledge of how current trends and technology may be used to support business partners. Proficient understanding of how technology solves identified business problems. Knowledge of how current trends and technology may be used to support business partners. Proficient understanding of how technology solves identified business problems. Must be able to perform all essential functions of the position with or without reasonable accommodations. Additional Skills and Abilities Demonstrated ability to effectively use technology currently in place at Herman Miller including Windows, Office, Server administration tools, and other enterprise software. Demonstrated time management, organizing, planning, problem solving and project management skills. Strong verbal, written and interpersonal skills with focus on customer service. Ability to communicate information, ideas, procedures and processes in a professional and consumable manner to diverse audiences. Experience with self-service design, automation,
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IT Analyst End User Services Specialist
6 days ago
Zeeland, Michigan, United States MillerKnoll Inc Full timeAbout the RoleWe are seeking a skilled IT Analyst End User Services Specialist to join our team at MillerKnoll Inc. This role is responsible for assisting in the development and communication of improvements to IT technologies and processes.Key ResponsibilitiesApply learned IT skills to work assignments.Apply problem-solving skills and execute solutions to...
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IT Analyst End User Services Specialist
2 weeks ago
Zeeland, Michigan, United States MillerKnoll Inc Full timeJob SummaryAs an IT Analyst End User Services Specialist at MillerKnoll Inc, you will play a crucial role in assisting in the development and communication of improvements to IT technologies and processes. Your primary responsibility will be to provide support by solving IT problems and executing solutions. Key Responsibilities Apply learned IT skills to...
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IT Systems Analyst
2 weeks ago
Zeeland, Michigan, United States MillerKnoll Full timeJob SummaryWe are seeking a highly skilled IT Systems Analyst to join our team at MillerKnoll. As a key member of our IT department, you will be responsible for designing and implementing technical solutions that meet the business requirements of our organization.Key Responsibilities:Estimate requests and develop point of view documentsAct as liaison to...
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IT Support Specialist
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Zeeland, Michigan, United States MillerKnoll Inc Full timeJob SummaryWe are seeking a highly skilled IT Analyst End User Services to join our team at MillerKnoll Inc. This role will be responsible for assisting in the development and communication of improvements to IT technologies and processes.Key ResponsibilitiesApply learned IT skills to work assignments.Apply problem-solving skills and execute solutions to...
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SEC Financial Reporting Analyst II
1 month ago
Zeeland, United States Creative Financial Staffing Full timeCFS has partnered with a growing manufacturing company that's looking to add to their accounting and Finance team. The SEC Financial Reporting Analyst II will be responsible for the timely preparation of external financial reports in accordance with GAAP and SEC requirements, as well as assisting the team with technical accounting research and...
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SEC Financial Reporting Analyst II
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Zeeland, Michigan, United States Creative Financial Staffing Full timeSEC Financial Reporting Analyst IICreative Financial Staffing is partnering with a growing manufacturing company to add to their accounting and finance team. The SEC Financial Reporting Analyst II will be responsible for preparing external financial reports in accordance with GAAP and SEC requirements, as well as assisting the team with technical accounting...
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IT Support Specialist
2 weeks ago
Zeeland, Michigan, United States MillerKnoll Inc Full timeJob SummaryWe are seeking a highly skilled IT Analyst End User Services to join our team at MillerKnoll Inc. This role will be responsible for assisting in the development and communication of improvements to IT technologies and processes.Key ResponsibilitiesApply learned IT skills to work assignments.Apply problem-solving skills and execute solutions to...
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IT Analyst
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Zeeland, United States MillerKnoll Full timeWhy join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our...
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IT Analyst
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Zeeland, United States MillerKnoll Full timeWhy join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our...
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Zeeland, United States MillerKnoll Full timeWhy join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our...
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Aerospace and Energy Industry Internship
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SEC Financial Reporting Analyst II
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Zeeland, MI, United States Creative Financial Staffing Full timeCFS has partnered with a growing manufacturing company that's looking to add to their accounting and Finance team. The SEC Financial Reporting Analyst II will be responsible for the timely preparation of external financial reports in accordance with GAAP and SEC requirements, as well as assisting the team with technical accounting research and documentation....
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Zeeland, Michigan, United States Herman Miller Full timeJob SummaryWe are seeking a highly skilled Program Manager to lead the implementation of the European Union Deforestation Regulations (EUDR) for MillerKnoll. The successful candidate will be responsible for managing the deployment of activities required for compliance with EUDR requirements.Key ResponsibilitiesManage the EUDR software system to ensure timely...
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Zeeland, Michigan, United States Gentex Corporation Full timeJob OverviewGentex Corporation is seeking a skilled Computer Aided Engineering Administrator to maintain and support our CAE systems. The ideal candidate will have extensive experience with SolidWorks, SolidWorks EPDM, and knowledge of Macros and scripting to automate tasks and improve efficiency.Key ResponsibilitiesAdministration of CAE systems used in...
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IT Analyst
2 weeks ago
Zeeland, United States Knoll Full timeWhy join us? Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure. Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part...
