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On-Site Tier 1 Dispatch Agent in Lake Mary, FL
4 weeks ago
Position: Tier 1 Dispatch Agent Location: 396 Rinehart Rd, Lake Mary, FL 32746 Terms: Full-time Pay: $17.75/hr Join Team Alorica At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work. Job Summary As a Tier 1 Dispatch Agent working with elevators, you will communicate between passengers, technicians, and inspectors during elevator entrapment events. Responsibilities • Pay close attention to call details for accurate communication and resolution • Remain empathetic when interacting with passengers during entrapment situations • Maintain a quality result of 90% on calls and an error rate of less than 1% • Adhere to scripts and procedures • Meet weekly call metrics while maintaining a quality result of 90% on calls and an error rate of less than 1% • Document and efficiently report all entrapment events Qualifications • High school diploma or GED • Strong computer navigational skills with multiple systems and screens • Excellent oral and written communication skills • Excellent listening/comprehension skills • Professional and courteous demeanor • Critical Thinking ability • Ability to handle fast-paced/high-volume calls • De-escalate situations as needed using strong empathy skills Work Environment • Regular work performed in a climate-controlled, call-center environment • Ongoing usage of phone and computer systems Physical Demands • Constant sedentary work Benefits • Health, dental, and vision coverage/HSA • PTO • Optional daily pay or weekly pay • 401K retirement plan • Leadership programs • Paid training and tuition reimbursement • Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies • Employee assistance program • Additional voluntary benefits Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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On-Site Tier 1 Dispatch Agent in Lake Mary, FL
4 weeks ago
Lake Mary, United States Alorica Inc. Full timePosition: Tier 1 Dispatch Agent Location: 396 Rinehart Rd, Lake Mary, FL 32746 Terms: Full-time Pay: $17.75/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
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On-Site Tier 1 Dispatch Agent in Lake Mary, FL
3 weeks ago
Lake Mary, United States Alorica Inc. Full timePosition: Tier 1 Dispatch Agent Location: 396 Rinehart Rd, Lake Mary, FL 32746 Terms: Full-time Pay: $17.75/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
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Lake Mary, United States Alorica, Inc. Full timePosition: Customer Service Representative Location: 396 Rinehart Rd, Lake Mary, FL32746 Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience one interaction Customer Service, Dispatcher, Dispatch, Service, Retail
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Lake Mary, United States Alorica, Inc. Full timePosition: Customer Service Representative Location: 396 Rinehart Rd, Lake Mary, FL32746 Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience one interaction Customer Service, Dispatcher, Dispatch, Service, Retail
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Lead Caller
4 weeks ago
Lake Mary, United States Lake Mary Full timeJob DescriptionJob DescriptionCrystal Ballroom in Lake Mary, FL is looking for one lead caller / appt setter to join our 27 person strong team. We are located on 720 Currency Circle. Our ideal candidate is a self-starter, punctual, and hard-working.Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends...
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Lead Caller
1 month ago
Lake Mary, United States Lake Mary Full timeJob DescriptionJob DescriptionCrystal Ballroom in Lake Mary, FL is looking for one lead caller / appt setter to join our 27 person strong team. We are located on 720 Currency Circle. Our ideal candidate is a self-starter, punctual, and hard-working.Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends...
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Lead Caller
3 weeks ago
Lake Mary, United States Lake Mary Full timeJob DescriptionJob DescriptionCrystal Ballroom in Lake Mary, FL is looking for one lead caller / appt setter to join our 27 person strong team. We are located on 720 Currency Circle. Our ideal candidate is a self-starter, punctual, and hard-working.Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation depends...
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Looking for Experienced Occupational Therapist
2 months ago
Lake Mary, United States Soliant Full timeMinimum 1+ years occupational therapy experience required.Are you a passionate and dedicated Occupational Therapist (OT) seeking an exciting opportunity in the serene community of Lake Mary, FL? We have a full-time, on-site position available for the upcoming 2023-2024 school year, where you can make a significant impact on the lives of students in need of...
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Front Desk Agent
5 days ago
Lake Mary, United States The Westin Lake Mary, Orlando North Full timeJob Title: Front Desk Agent Overview: **Responsibilities**: - Greet and check-in guests in a friendly and professional manner - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with check-out procedures efficiently - Maintain a clean and organized front desk area - Operate phone systems and manage reservations...
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Java Developer in Lake Mary, FL
3 weeks ago
Lake Mary, United States INA Solution Inc Full timeJob DescriptionJob DescriptionOnly W2 candidatesJob Title: Java DeveloperLocation: Lake Mary, FL Duration: contract Skills/Experience:Java 9/10/11+,Spring BootKafka,MQMS SQL serverOracleAngular 6+React
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Java Developer in Lake Mary, FL
3 weeks ago
Lake Mary, United States INA Solution Inc Full timeJob DescriptionJob DescriptionOnly W2 candidatesJob Title: Java DeveloperLocation: Lake Mary, FL Duration: contract Skills/Experience:Java 9/10/11+,Spring BootKafka,MQMS SQL serverOracleAngular 6+React
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Java Developer in Lake Mary, FL
3 weeks ago
Lake Mary, United States INA Solution Inc Full timeJob DescriptionJob DescriptionOnly W2 candidatesJob Title: Java DeveloperLocation: Lake Mary, FL Duration: contract Skills/Experience:Java 9/10/11+,Spring BootKafka,MQMS SQL serverOracleAngular 6+React
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Travel PTA
5 days ago
Lake Mary, United States Triage Staffing LLC Full timeTravel Rehab: Physical Therapy Lake Mary, FLLocation: Lake Mary, FLStart Date: 6/24/2024Shift Details: 8H Days (8:30 AM-4:30 PM) 40 hours per weekLength: 13 WEEKS 13 weeksApply for specific facility details.Physical Therapy Assistant
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Travel PTA in Lake Mary, FL
7 days ago
Lake Mary, United States AlliedTravelCareers Full timeAlliedTravelCareers is working with Marvel Medical Staffing to find a qualified PTA in Lake Mary, Florida, 32746!About The PositionSpecialty: Physical Therapist AssistantLocation: Lake Mary, FLStart date: ASAPDuration: 13 weeksShift type: DaysWeekly gross pay: Contact us for more information!8910980EXPPLATAbout Marvel Medical StaffingMarvel Medical Staffing...
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Lake Mary, United States Alorica Full timePosition: Customer Service Representative Location: 396 Rinehart Rd, Lake Mary, FL32746 Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience one interaction Customer Service Representative, Customer Service, Representative, Retail
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Line Cook
3 days ago
Lake Mary, United States Chili's Grill & Bar Full timeLine Cook - Lake Mary Chili's 4565 W Lake Mary Blvd Lake Mary, FL 32746 Role Overview Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we want to hear from you! Fast hiring process Flexible...
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Lake Mary, United States Alorica Full timePosition: Customer Service RepresentativeLocation: 396 Rinehart Rd, Lake Mary, FL 32746Terms: Full-timePay: $19.50/hrJoin Team AloricaAt Alorica, were redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
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FL - Security Officer - Lake Mary Area
3 days ago
Lake Mary, Florida, United States Doyle Security Full timeDoyle Security Services (DSS) is currently seeking for UNARMED SECURITY OFFICERS with CUSTOMER SERVICE in Lake Mary, FL area.Shift Available: flexible Pay Rate: $16.25 per hour UNARMED SECURITY OFFICERS WILL BE RESPONSIBLE FOR: Securing premises and personnel by patrolling property Monitoring surveillance equipment Inspecting buildings, equipment, and...
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FL - Security Officer - Lake Mary Area
2 weeks ago
Lake Mary, United States Doyle Security Services Full timeJob DescriptionJob DescriptionDoyle Security Services (DSS) is currently seeking for UNARMED SECURITY OFFICERS with CUSTOMER SERVICE in Lake Mary, FL area.Shift Available: flexiblePay Rate: $16.25 per hour UNARMED SECURITY OFFICERS WILL BE RESPONSIBLE FOR:Securing premises and personnel by patrolling propertyMonitoring surveillance equipmentInspecting...
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Certified Trainer
4 days ago
Lake Mary, United States F45 Training Lake Mary Full time**WE ARE HIRING - Come and Join F45 Training Lake Mary Family** **F45 Training, the fastest growing fitness franchise network in the world, has exploded in the last 5 years with over 1,600 franchisees in 40+ countries, and this is just the beginning!** We are looking for an ENERGETIC Group Fitness Trainer to join our fast growing team and become part of...