Lead Dental Assistant

2 weeks ago

Maryland Line, United States Community Clinic Full time
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position Summary
The Dental Assistant works under the supervision of the Dental Services Manager and is responsible for a wide range of tasks in the Dental Center, including patient care, administrative duties, laboratory, and x-ray functions. The Dental Assistant position requires a diverse set of skills: clinical, clerical, interpersonal, and technological. The Dental Assistant MUST be Bilingual (English / Spanish) and have a license to conduct x-rays.

Key Function & Responsibilities
  • Involvement in initial interviews of DAs.
  • Train new hires.
  • Work as a DA to ensure patient flow.
  • Leading & involvement through daily function of clinic including recommendations for workflows, training modifications and further trainings of DAs and their weekly, monthly assignments.
  • Sterilization duties and infection control compliances.
  • Attending required meetings.
  • Complete supply inventory and orders for manager.
  • Oversee clinic repairs and log all clinic repair related issues.
  • Oversee treatment planning entry of all patients and order of treatments rendered.
  • Understand and ensure UDS measures and assist clinicians to achieve goals.
  • Providing patient care and assistance to Provider as needed. Provide treatment to minors with or without accompanying parents.
  • Taking X-Rays of patients' teeth.
  • Make appointments, answer telephones and questions, make follow-up calls.
  • Collecting and recording patient health histories, taking blood pressure and pulse.
  • Process and follow up on Referrals.
  • Deliver patient oral care instructions.
  • Conduct pre-visit planning and set up trays for the following day.
Knowledge, Skills, and Abilities
  • Knowledge of sterile procedures; cleaning specifications of various dental equipment, fixtures, utensils, and related materials.
  • Knowledge of supplies, equipment, and maintaining quality control standards.
  • Knowledge of methods, procedures, and protocols for the handling and disposing of hazardous waste materials.
  • Excellent customer service skills.
  • Ability to foster a positive work environment.
  • Excellent computer skills required, knowledge/experience with Electronic Medical Records (EMR) is a plus.
  • Ability to make appointments, answer phones and questions, and contact patients for follow-up.
  • Ability to process billing and collections.
  • Provide a positive attitude and behavior.
Minimum Qualifications:
  • License to operate X-Ray equipment in the state of Maryland.
  • Dental Assistant licenses are a plus.
  • Current CPR certification.
  • High School diploma or equivalent.
  • Ability to speak and write English fluently. Bilingual (English/Spanish) preferred.
  • Ability to relate to culturally diverse patients and community.
  • Working on-site is an essential duty for the job.

** CCI Health Services is an Equal Opportunity Employer **

Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George's Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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