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Fiber Optics Field Technician II

2 months ago

Charleston, United States Pillar Innovations Full time
About Us

Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.

Position Overview

The general role of the Field Technician II - Fiber Optics is to string and maintain fiber optic cable which includes pulling, tensioning, stranding, and spacing lines. This individual will troubleshoot, maintain, and repair fiber lines. This position requires proficiency with new cable installs, removals, modifications, and repairs in outside plant locations to include telephone poles, underground services, and conduit. The Field Technician II is also responsible for terminating, splicing, documenting, and testing fiber optic cables with an end goal of meeting customer needs and providing maximum operating efficiency. The work performed will be within communications and power spaces.

This individual understands each product and supports the improvement of operational efficiency and must be comfortable working in heights and confined spaces for this position.

What You'll Do

  • Safely Perform work in communications spaces
  • Qualify to work safely in energized spaces
  • Participate in work requiring pole climbing when necessary
  • Operate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set)
  • Recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardware
  • Perform work from an elevated position in the bucket truck
  • Assist when needed to remove old hardware from poles and install new Provide safety spotting and roadway flagging support for the operation to include obtaining Flagger Certification
  • Manage worksite housekeeping duties and equipment inspections
  • Perform minor field repairs on equipment
  • Perform cable stripping, cleaving, terminating, and testing
  • Stay up to date with Industry Standard coding for fiber optics
  • Proficiently work with fiber optic equipment such as splicers, OTDR (optical time domain refractometer), traffic identifiers, light-source power-meter, fiber specific hand tools, etc.
  • Utilize proper methods and procedures for terminating, splicing, and testing fiber optic cables
  • Perform ring cuts on live fiber without affecting existing services
  • Read and understand manufacturer manuals and proficiently perform standards for operating, installing, and repairing electronic equipment, product, and components
  • Troubleshoot and repair common fiber optic equipment and component issues to include OTDR testing, reporting, and troubleshooting
  • Install demarcation enclosures, switches, and other telecom equipment
  • Route premise cable both inside and outside of facilities
  • Calibrate fiber optic equipment out in the field according to manufacturer's instructions
  • Coordinate fiber activities with other disciplines and departments as necessary
  • Assist with training and mentorship of lesser experienced technicians
  • Monitor and maintain min/max truck stock materials
  • Read and interpret design packages
  • Responsible for completing time and material (T&M) documentation
  • Complete documentation to include record-keeping, billing, inventory, etc.
  • Complete daily close of business (COB) reports for customers
  • Suggest and execute corrective actions to address problems affecting any fiber or fiber related equipment
  • Generate trace reports and SEP (splice engineering package) files
  • Assist with 3rd party optical ground wire (OPGW) installation oversight
  • Splice and place optical ground wire (OPGW)
  • Lead and mentor less experienced coworkers
  • Lead team members as required
What You'll Bring

• 2-4 years of relevant Fiber Optics experience preferred
• Mastery of Field Technician I Job Duties
o Safely perform work in communications spaces
o Qualify to work safely in energized spaces
o Participate in training for pole climbing
o Operate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set)
o Qualify to perform work from an elevated position in the bucket truck
o Assist when needed to remove old hardware from poles and install new Provide roadway flagging

support for the operation to include obtaining Flagger Certification
o Assist with worksite housekeeping duties and equipment inspections
o Assist with performing minor field repairs on equipment
o Assist with stripping, cleaving, terminating, and testing cable
o Learn Industry Standard coding for fiber optics
o Become familiar with fiber optic equipment such as splicers, OTDR (optical time domain refractometer),

traffic identifiers, light-source power-meter, fiber specific hand tools, etc.
o Learn proper methods and procedures for terminating, splicing, and testing fiber optic cables
o Learn to perform ring cuts on live fiber without affecting existing services
o Learn to read and understand manufacturer manuals and standards for operating, installing, and

repairing electronic equipment, product, and components
o Learn to troubleshoot and repair common fiber optic equipment and component issues
o Install demarcation enclosures, switches, and other telecom equipment
o Route premise cable both inside and outside of facilities
o Assist in the completion of documentation to include record-keeping, billing, and inventory, etc.
o Learn to calibrate fiber optic equipment out in the field according to manufacturer's instructions
• Valid Driver's License is required
• Possess Underground Miner Card
• Experience with the following equipment: ladders, bucket truck, cable puller, and reel stands preferred
• Small equipment experience preferred (i.e. forklift, bobcat, telehandler, skid steer, etc.)
• Flagger Certification
• Must be comfortable working at elevated heights and in confined spaces
• Ability to work effectively under minimal supervision
• Ability to inspect, operate, and mobilize a bucket truck
• Ability to apply technical expertise, evaluate problems and implement best practices
• Possess verbal and written communication skills with the ability to maintain professionalism
• Compute basic math calculations and take measurements
• Ability to read and execute network drawings and splicing diagrams
• Familiar with Microsoft Software such as Outlook, Word, Excel, Project, and Visio

Working Conditions
  • Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl / kneel
  • Climb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces
  • Work indoors, outdoors, and underground in various weather conditions
  • Able to walk long distances
  • Able to lift up to 65 pounds without assistance
How We'll Support You

Perks/Benefits
  • Comprehensive Benefits
  • Health/Life insurance
  • 401(k) retirement plan
  • Short/Long term disability
  • Paid time off and holidays
  • Paid lodging, per diem, and transportation provided for out-of-town work
  • Employee focused work environment
    • On-the-job mentoring and training
    • Internal job postings
    • Performance and salary reviews
    • Employee feedback program
  • Advancement through defined employee career paths
  • Safety-first and drug free work environments
    • Bonuses and incentives for working safely
    • Company provided tools and basic safety equipment
    • PPE allowances with no restrictions on vendors
  • Weekly pay with premium pay for Sundays and holidays
  • Smart Money program with optional counseling to aid employees with financial goals
  • Scholarship opportunities for dependent children

Additional Eligibility Qualifications

This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company's Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.

AAP/EEO Statement
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.

ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.