Sr. Analyst, SBS Ops Training, Communication,

3 weeks ago

Cleveland, United States The Sherwin-Williams Company Full time

This position is primarily responsible for supporting the successful planning, development, and execution of strategic communication campaigns and training programs within the global Sherwin Business Services (SBS) organization. The incumbent will be responsible for ensuring SBS initiatives and projects are supported through targeted communications to employees and stakeholders at all levels of the Company through various communication channels, and via training programs for a range of domestic and global projects to help support our organization's strategies. The incumbent will work closely with SBS Leadership, project teams, and functional teams within various business groups and back-office organizations on a global level. In addition, this position will be responsible for driving the standardization of documentation across the global SBS organization, while administering and maintaining the existing SBS Knowledge Management central repository. The incumbent will also play a pivotal role in developing and managing SBS SharePoint sites and content. CORE RESPONSIBILITIES AND TASKS Develop a detailed knowledge and understanding of the SBS business strategy, objectives, and goals of supported initiatives Create and execute comprehensive communication and training plans and develop communication materials to strategically socialize changes to the business. Oversee and support the execution of training efforts and communication campaigns Write, edit, and proofread communications including employee and leadership communications, intranet and/or SharePoint site content, and stand-alone communications such as presentations Establish relationships with key project leaders and business stakeholders Support various SBS projects, initiatives, and new technology implementations, as well as transition programs. Understand the change impact of and articulate changes clearly to a diverse set of teams. Lead efforts of document standardization practices across the global SBS organization. Provide ongoing maintenance of the Knowledge Management central repository for all relevant policy and procedure documentation. Manage and develop new content, and maintain and update existing content across SBS SharePoint sites POSITION REQUIREMENTS FORMAL EDUCATION: Required: Bachelor's Degree Preferred: Bachelor's Degree in Communications, Public Relations, or English KNOWLEDGE & EXPERIENCE: Required: Demonstrated success in planning, developing, and delivering communications and training Exceptional communication skills, both written and verbal Superior organizational skills and attention to detail Must work autonomously and be able to communicate well at an executive level with key stakeholders Acute business acumen and understanding of organizational issues and challenges Preferred: 2+ years experience with the development of communications in a corporate setting TECHNICAL/SKILL REQUIREMENTS: Required: Microsoft Office products Word, Excel, and PowerPoint Clear and concise communication in verbal and written form Ability to communicate appropriately and effectively across various levels of the company Presentation skills to audiences of all levels and backgrounds Ability to multitask and manage priorities in a fast-paced work environment Preferred: Experience with Adobe Creative Cloud applications Experience with creating and developing Microsoft SharePoint Travel up to 10% Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disab

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