Operational Readiness Coordinator

3 weeks ago

WinstonSalem, United States The Clearing House Full time
Position summary:
The Operational Readiness Coordinator's responsibilities include ensuring the Production Support Operations teams and Implementation teams are prepared to support and assist TCH clients on all the TCH service offerings. This includes preparing for teams for the introduction of new services, applications or features to the Client Implementation and production support teams. Preparing management reports, monthly key metric reports and audit reports, ensuring client certification scripts, testing documentation and program checklists have been completed and annual review of procedures and frameworks are conducted. This position will work with various Internal teams and subject matter experts to design & define processes and implementations as a liaison with TCH's Production Support Teams.

Qualifications required:
  • Bachelor's degree in business or an information technology-related field
  • 3+ years financial industry experience including payments experience documenting operational processes and product requirements/specifications
  • Strong understanding in Agile methodologies and experience with Jira
  • Proficiency in MS Office Suite of tools
  • Strong verbal and written communication skills
  • Strong analytical and statistical skills
  • Detail oriented with strong organizational and problem-solving skills
Qualifications desired:
  • Degree related to business, and/or involving business analysis
  • Minimum 3 years professional experience in analytics position; banking background preferred
  • Experience with banking payment products, Operations and Technology
  • Able to work independently
  • Strong understanding of Risk, Compliance and Governance policies
Essential functions and responsibilities:
  • Maintain Operational Readiness program documentation
  • Monitor and report ongoing TCH client certification results
  • Update/Maintain yearly audit spreadsheet and reports
  • Setup training sessions with product and technology teams
  • Oversee updates of daily process documentation
  • Work with banks/CU, FinTechs and internal units on training and testing
  • Support TCH Product team initiatives, including project meetings, bank test certifications and documentation
  • Participate in ongoing automation efforts for monitoring and reporting
  • Interact with implementation and production support teams on client requests
Success factors/job competencies:
  • Able to review functional and technical specifications and identify the support, documentation, training and monitoring requirements.
  • Possess the analytical skills to compare the expected application/system results to actual results.
  • Complete assigned work accurately and within the agreed upon schedule.
  • Possess the collaboration skills to bring various experts together to document production support requirements.

Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

  • Operational Readiness Coordinator

    1 month ago

    Winston-Salem, United States The Clearing House Full time

    Position summary: The Operational Readiness Coordinator's responsibilities include ensuring the Production Support Operations teams and Implementation teams are prepared to support and assist TCH clients on all the TCH service offerings. This includes preparing for teams for the introduction of new services, applications or features to the Client...

  • Operations Coordinator, Animal Resources Program, Clarkson Campus

    7 days ago

    Winston-Salem, United States Atrium Health Full time

    Overview Our program is searching for a dedicated individual to fulfill the husbandry and supervisory duties of Operations Coordinator, so we can work together to meet the mission and service responsibilities of our Animal Resources Program (ARP). We have multiple campuses, serving multiple animal species, including non-human primates.Clarkson Campus is Wake...

  • Marketing Coordinator

    1 week ago

    Winston-Salem, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.DescriptionTPG believes in the high school experience and how it positively shapes our next generation. It is our mission to support this cause by connecting its community to organizations and...

  • Marketing Coordinator

    6 days ago

    Winston-Salem, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Description TPG believes in the high school experience and how it positively shapes our next generation. It is our mission to support this cause by connecting its community to organizations...

  • Transportation Coordinator

    1 month ago

    Winston-Salem, United States University of North Carolina School of the Arts Full time

    Repost- Previous applicants are still under consideration and need not reapply. Primary function is driving passenger vehicles, including activity and mini-buses and assisting with day-to-day coordination of scheduling drivers, responding to student/ Transportation, Coordinator, Transport, Operations, Mechanical, Equipment, Education

  • Medical Staff Operations Credentialing Coordinator Senior

    1 week ago

    Winston-Salem, United States Novant Health Full time

    Overview: Under the direction of Credentialing and Medical Staff Operations (CMSO) Manager, Medical Staff Operations (Regional or Facility), the Medical Staff Operations Credentialing Coordinator Senior performs practitioner appointment, privileging and/or reappointment services in compliance with the CMSO policies and procedures, the facility Medical Staff...

  • TPG - Marketing Coordinator

    2 weeks ago

    Winston-Salem, United States Teall Capital Partners Full time

    TPG believes in the high school experience and how it positively shapes our next generation. It is our mission to support this cause by connecting its community to organizations and brands that share in this belief. Our team is looking for a Marketing Coordinator to support and execute TPG's corporate marketing and operations initiatives and processes. The...

  • Sales Coordinator

    3 weeks ago

    Winston-Salem, United States Embassy Suites Winston Salem Full time

    Job Description:The sales Coordinator is responsible for all administrationduties to include but not limited to coordinating group room blocks in the PMSsystem, taking over the group bookings for the sales teams once the group goesdefinite, clerical contracting, data entry into Delphi, collecting all methods ofpayments, enter pick up into the sales system,...

  • Sales Coordinator

    4 weeks ago

    Winston-Salem, United States Embassy Suites Winston Salem Full time

    Job Description:The sales Coordinator is responsible for all administrationduties to include but not limited to coordinating group room blocks in the PMSsystem, taking over the group bookings for the sales teams once the group goesdefinite, clerical contracting, data entry into Delphi, collecting all methods ofpayments, enter pick up into the sales system,...

  • Operations Specialist

    1 month ago

    Winston-Salem, United States Blum Construction Full time

    SUMMARY Blum Construction is seeking a full-time operations specialist who will be an energetic and active part of Blum’s Operations team. Reporting directly to the Executive Vice President(s) of Operations, the operations specialist will provide specialized support relative to both internal and external operations. RESPONSIBILITIES Act as a...

  • PIAFC Operations and Facilities Coordinator

    1 month ago

    Salem, United States IRCO Full time

    JOB GRADE : Coordinator 3/Specialist 4 (Grade 5) STATUS: Full Time with BenefitsPROGRAM(S): Various IRCO PIAFC; AdministrationREPORTS TO: PIAFC Director OPENING DATE: September 21, 2023CLOSING DATE: Open Until FilledGENERAL POSITION SUMMARY:IRCO PIAFC Operations and Facilities Coordinator 3 (short "PIAFC Operations and Facilities Coordinator") works to...

  • PIAFC Operations and Facilities Coordinator

    3 weeks ago

    Salem, United States IRCO Full time

    JOB GRADE : Coordinator 3/Specialist 4 (Grade 5) STATUS: Full Time with Benefits PROGRAM(S): Various IRCO PIAFC; Administration REPORTS TO: PIAFC Director OPENING DATE: September 21, 2023 CLOSING DATE: Open Until FilledGENERAL POSITION SUMMARY: IRCO PIAFC Operations and Facilities Coordinator 3 (short "PIAFC Operations and Facilities Coordinator") works...

  • Safety Coordinator

    1 week ago

    Winston-Salem, United States Golding Full time

    Job DescriptionJob DescriptionSummary: The Safety Coordinator is responsible for leading and reinforcing the safety culture for the site by providing standardization, leadership, and subject matter expertise for the site with the goal of eliminating workplace accidents/injuries/illnesses, reducing work related injury costs, and compliance with all safety and...

  • Ready-Mix Truck Driver

    7 days ago

    Salem, United States CRH Plc. Full time

    Job ID: 495672 RiverBend Materials, a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion. We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies. For over 80 years, we have worked to be the preferred source of quality rock products,...

  • Office Manager/Marketing Coordinator

    1 week ago

    Winston-Salem, United States AtWork Group Full time

    We are seeking a highly organized and proactive individual to fill the role of Office Manager/Marketing Coordinator.The ideal candidate will need to be a self-starter and able to take ownership of different tasks. The employee will be responsible for efficiently managing various marketing tasks and providing essential support in day-to-day office...

  • Partnership Services Coordinator

    7 days ago

    Winston Salem, United States teamworkonline Full time

    DescriptionThe Teall Properties Group (TPG) division of Teall Capital Partners was created in 2018 to serve as the arm for the high school market. TPG believes in the high school student-athlete experience and how it positively shapes our next generation. It is our mission to support this cause by connecting its community to organizations and brands that...

  • Partnership Services Coordinator

    7 days ago

    Winston-Salem, North Carolina, United States teamworkonline Full time

    The Teall Properties Group (TPG) division of Teall Capital Partners was created in 2018 to serve as the arm for the high school market. TPG believes in the high school student-athlete experience and how it positively shapes our next generation. It is our mission to support this cause by connecting its community to organizations and brands that share in this...

  • Interpretation Coordinator

    1 week ago

    Winston-Salem, United States Old Salem Incorporated Full time

    The Interpretation Coordinator is an integral member of the Old Salem Education and Interpretation leadership team, charged with moving OSMG forward as a place of continued discovery, learning, and sharing preserving artifacts and skills. This position will drive the development of learning opportunities for the K-12 school community, walk-in visitors, and...

  • Partnership Services Coordinator

    1 week ago

    Winston-Salem, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Description The Teall Properties Group (TPG) division of Teall Capital Partners was created in 2018 to serve as the arm for the high school market. TPG believes in the high school...

  • Ready-Mix Truck Driver

    5 days ago

    Salem, United States CRH Full time

        Job ID:  495672   RiverBend Materials, a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.  We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.  For over 80 years, we have worked to be the preferred source...