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Middleware Systems Administrator
4 months ago
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Design and implement solutions based on various middleware technologies, such as WebSphere, WebLogic, JBOSS, IIS, Apache, SunOne Web Server, Tibco, Pega Solutions, Webservice and XML Messaging/Gateway, between two or more systems within multiple target platforms that may include Windows, Unix/Linux or z/OS. Evaluate security models of vendor middleware technologies to ensure compliance with current company policies and/or industry regulations. Solve technical problems which involve large scale inter-disciplinary objectives with multiple, heterogeneous, distributed and/or mainframe systems that are embedded in networks at multiple levels. Hold and Maintain a proficiency in middleware technologies and industry best practices.
What Part Will You Play?
- Performs detailed review and participates in client requirement gathering for end solution. Acts as technology mentor and able to effectively cross-train team on technologies and supported solutions. Designs and implements end-to-end clustered solutions using either in-house or vendor technologies to meet business needs and client requirements. Evaluates security protocols of vendor technology for compliance with company / industry security standards and applies necessary course of action to include unbundling of vendor technology to ensure continued security compliance.
- Assists with the creation of custom scripts or applications to integrate into product API's and meet end-to-end customer requirements where needed. Identifies and applies innovative solutions to update existing middleware technologies while collaborating with appropriate departments and/or vendors to ensure continued functionality.
- Reviews application and system logs to identify exception errors and performance bottlenecks. Determines the necessary course of action and takes appropriate corrective actions, to include engaging appropriate support groups to apply corrective actions. Collaborates with System Administrators, development groups, or vendors on the testing and application patches and/or upgrades. Schedules batch jobs and patches for middleware technologies. Implements major product version upgrades.
- Acts as a "Tier 3" level of support to troubleshoot and resolve technical problems in a timely and accurate manner to improve application performance, availability and functionality. Manages multiple concurrent projects or incidents seamlessly, adjusting priorities where needed to focus on rapid delivery of service.
- Reviews, creates and maintains documentation for middleware installations, changes and upgrades, and maintains compliance based on changes within the industry and/or best practices. Stays abreast to changes in the industry, identifies potential impacts or enhancements and provides feedback to more senior team members and/or management. Implements standardized automation of procedures to mitigate risks associated with manual processing errors.
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: Major in Computer Science strongly preferred, other majors considered. Willing to accept additional experience in lieu of a degree.
- Typically Minimum 6 Years Relevant Exp
- Experience with middleware technology in varying environments.
- Master's Degree
- Major in Computer Science or Business Administration / Management Information Systems
- Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).
- Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
- Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
