Current jobs related to Help Desk Technician - Hilo - Castalia Systems
-
Facilities Maintenance Technician
2 days ago
Hilo, Hawaii, United States Big Island Candies Full timeJob OverviewBig Island Candies is looking for a dedicated Facilities Maintenance Technician to join our team in Hilo. This role involves a diverse range of responsibilities, including landscape upkeep and fundamental tasks in carpentry, electrical work, plumbing, and general facility maintenance.Key ResponsibilitiesEssential duties include:Conducting daily...
-
Guide (Front Desk Agent)
5 days ago
Hilo, United States 1 Hotel Hanalei Bay Full timeSalary Range $29.00 OverviewGrow with us... The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first...
-
Travel Radiology Technician
4 weeks ago
Hilo, Hawaii, United States TotalMed Allied Full timeTotalMed Allied is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii. Job Description & Requirements Specialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 09/16/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: Travel We are seeking a Technician-Radiology Technologist for a travel...
-
Mobile Imaging Technician
7 days ago
Hilo, Hawaii, United States Epic Travel Staffing Full timePosition OverviewMobile Imaging Technician - Computed TomographyEpic Travel Staffing is seeking a Mobile Imaging Technician specializing in Computed Tomography. We are dedicated to providing you with an exceptional travel experience in the Medical Imaging field, supported by our expert recruiters and outstanding benefits.Work Schedule: FlexibleContract...
-
Service Technician, Appliance Repair
2 months ago
Hilo, United States Transformco Full timeJob Description Appliance and Refrigeration Repair Technician Why an Appliance Repair Technician career might be right for you: You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions. You like fixing things – Getting things working again is a satisfying outcome. You did that! You...
-
Travel Cardiac Catheterization Technician
7 days ago
Hilo, Hawaii, United States Epic Travel Staffing Full timePosition OverviewTravel Cardiac Catheterization Technician - Epic Travel Staffing is seeking a Travel Cardiac Catheterization Technician - . We provide exceptional support and industry-leading benefits to ensure you have a fulfilling travel experience in the Cardiac Tech field.Work Schedule: FlexibleContract Duration: 15 weeksProfession: Cath Lab Technician...
-
Warehouse Technician/Forklift Operator
1 month ago
Hilo, United States ALTRES Staffing Full timeWarehouse Technician/Forklift Operator (105772)#HILO_INDEEDWe are seeking a Warehouse Technician to join our team. The ideal candidate will be responsible for managing inventory, handling shipments, and ensuring the warehouse operates efficiently. Hours Full-time, Monday-Friday; 730am-430pm Location Hilo, Big Island Pay $18 an...
-
Warehouse Technician/Forklift Operator
1 month ago
Hilo, Hawaii, United States ALTRES Staffing Full timeWarehouse Technician/Forklift Operator #HILO_INDEEDWe are seeking a Warehouse Technician to join our team. The ideal candidate will be responsible for managing inventory, handling shipments, and ensuring the warehouse operates efficiently.HoursFull-time, Monday-Friday; 730am-430pmLocationHilo, Big IslandPay$18 an hourResponsibilitiesReceive tires and items,...
-
Travel Radiology Technician
4 weeks ago
Hilo, Hawaii, United States Epic Travel Staffing Allied Full timeEpic Travel Staffing Allied is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii. Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 09/16/2024Duration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelJob Opportunities Travel Radiology Tech - Epic Travel Staffing...
-
Travel Radiology Technician
1 month ago
hilo, United States Kahu Malama Nurses Full timeKahu Malama Nurses is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelPosition: Travel X-Ray TechnicianLocation: Hilo, HIPay: Starting at...
-
Travel Radiology Technician
2 months ago
Hilo, United States Kahu Malama Nurses Full timeKahu Malama Nurses is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii. Job Description & Requirements Specialty: Radiology Technician Discipline: Allied Health Professional Start Date: ASAP Duration: 13 weeks 40 hours per week Shift: 8 hours, flexible Employment Type: Travel Position: Travel X-Ray Technician Location: Hilo, HI Pay:...
-
Travel Radiology Technician
1 month ago
Hilo, United States Kahu Malama Nurses Remote Work Freelance Full timeKahu Malama Nurses is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelPosition: Travel X-Ray TechnicianLocation: Hilo, HIPay: Starting at...
-
Travel Radiology Technician
3 months ago
Hilo, United States Kahu Malama Nurses Full timeJob DescriptionKahu Malama Nurses is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, flexibleEmployment Type: TravelPosition: Travel X-Ray TechnicianLocation: Hilo, HIPay:...
-
Travel Radiology Technician
4 weeks ago
Hilo, HI, United States TotalMed Allied Full timeTotalMed Allied is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii. Radiology Technician ~ Discipline: Allied Health Professional ~ Shift: 12 hours, nights ~ Employment Type: Travel We are seeking a Technician-Radiology Technologist for a travel assignment in Hilo Hawaii. Pay package is based on 12 hour shifts and 36 hours...
-
Travel Radiology Technician
4 weeks ago
Hilo, United States LeadHealth Full timeLead Health is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii. Job Description & Requirements Specialty: Radiology Technician Discipline: Allied Health Professional Start Date: 09/16/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel We need a X-Ray Travel Radiology Tech to make a positive impact...
-
Travel Radiology Technician
4 weeks ago
Hilo, United States Lead Health Remote Work Freelance Full timeLead Health is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 09/16/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a X-Ray Travel Radiology Tech to make a positive impact on patient...
-
Travel Radiology Technician
2 months ago
Hilo, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 07/22/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe need a X-Ray Travel Radiology Tech to make a positive...
-
Travel Radiology Technician
4 weeks ago
Hilo, United States Lead Health Full timeLead Health is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 09/16/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe need a X-Ray Travel Radiology Tech to make a positive impact on patient...
-
Travel Radiology Technician
4 weeks ago
Hilo, United States Lead Health Remote Work Freelance Full timeLead Health is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 09/16/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe need a X-Ray Travel Radiology Tech to make a positive impact on patient...
-
Travel Radiology Technician
4 weeks ago
Hilo, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel Radiology Technician for a travel job in Hilo, Hawaii.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: 09/16/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a X-Ray Travel Radiology Tech to make a positive...
![Castalia Systems](https://media.trabajo.org/img/noimg.jpg)
Help Desk Technician
1 month ago
Clearance: Secret
Must be a U.S. Citizen
Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.
Job Summary
A Help Desk Technician will serve as a technical expert in Command and Control, Communications, and Cyber (C4) support, offering Tier 1 troubleshooting assistance for HQ executive community members and Flag/General (FOGO) communications. This role encompasses providing communication solutions, distinguished visitor support, and command-level special event assistance. Reporting on outages affecting HQ, FOGO, and Joint Operations Center (JOC) operations is also a crucial aspect of the position. As part of the help desk team, the contractor contributes to managing the customer service desk, ensuring a single point of contact for all ADP (Automated Data Processing) hardware, software, and networking issues.
Roles and Responsibilities
A qualified candidate will perform the following duties and responsibilities, but are not limited to:
- Provide secure and non-secure communications capabilities for FOGOs, HQ Staff, and the PACOM area of responsibility.
- Supervise the installation of information systems in offices and quarters.
- Serve as a liaison to identify, escalate, and report issues to external organizations such as the Navy Marine Corps Intranet, Defense Information Systems Agency Network Operations Center, and Mission Partner Environment (MPE).
- Manage the supporting service desk tool based on ITIL (Information Technology Infrastructure Library) constructs.
- Handle incident management, service requests, problem management, access management, and event management.
- Possess basic IT concepts, principles, and methods to analyze and provide solutions to complex problems related to Service Desk operations.
- Have a comprehensive understanding of computer hardware, software, and capabilities to address customer concerns and inquiries effectively.
- Maintain in-depth knowledge of software, hardware, programming, and networking capabilities.
- Stay updated on system updates and their interconnected functions to support daily operations of customer organizations.
- Communicate technical information both orally and in writing to HQ staff with varying levels of IT understanding.
- Perform LRA duties following DoD Registration Statement (RPS) and USPACOM Standard Operating Procedures.
- Provide the COR-appointed Technical Assistant (TA) with a Monthly Status Report (MSR) including a list of accomplishments, task issues, areas requiring government action, and other relevant information.
- Experience using Microsoft Office tools (Word, PowerPoint, Excel, and Outlook).
- Basic level skills in System Administration and Active Directory.
- High School Diploma.
- Minimum High School Diploma.
- At least 2+ years of experience in Service Desk or Help Desk support with basic troubleshooting skills in hardware, software, and network topologies.
- IAW DoD 8570.01-M, must meet IAM I minimum qualifications.
- IAM-II Certification.
- CISM
- CISSP (OR ASSOCIATE)
- GSLC
- CCISO
- CAP
- CASP+ CE
- HCISSP
- CND
- CLOUD+
- SECURITY+ CE
- Typical office environment.
- Not required.
Company Description
Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.
With our vast knowledge of our customers needs and relevant technology, our team is able to bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with a cutting edge technology so it's so evident when you compare us with anyone.
Disclaimer
Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.