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Solution Architect

4 months ago


Detroit, United States Logicalis Full time

Job Description Summary Provides pre-sales technical engineering support to Account Executives and clients as an integral part of the full sales process.Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Essential Duties and Responsibilities * Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies. * Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions. * Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities. * Designs and configures complex solution components. * Proposes elements, configurations, and implementation details of solution. * Prepares for and conducts client proof of concepts. * Prepares and performs product demonstrations. * Broadens engagements with clients by promoting, defining, and positioning Logicalis services fromentire portfolio as appropriate to client requirements. * Advises service delivery team to ensure successful implementation of solutions. * Helps clients understand solution benefits. * Interfaces with vendor and manufacturer teams. * Provides product and/or solution training for Logicalis Sales teams and clients. * Mentors Logicalis team members. * Participates in increasingly complex client projects. * Keeps abreast of latestsolutions and services Logicalis offers. * Establishes relationships with clients by demonstrating strong listening skills. * Builds credibility and trust by delivering what has been promised within established timeframes. * Participates in regional and national events and regional team meetings. * Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. * Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. * Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The requirements listed are representative of the knowledge, skills, and/or abilities required. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Education/Experience/Technical Requirements/Certifications Education * Bachelor's degree in computer science, business, management disciplines, or related field. Experience / Technical Requirements * 4 years' experience in technical pre-sales role. * Familiar with industry compliance and security standards such as CMMC, PCI-DSS, HIPAA, ISO 27001, and NIST. * Experience in Security solutions from leading manufacturers (IBM, Cisco, Palo Alto, Gemalto, etc.). * Experience developing enterprise-wide solutions. * Experience combining products and services into technology solutions that meet client's business needs. * Experience in business case development. * Proficient use of all Microsoft Office applications. May consider an equivalent combination of education and experience. Certifications * Information security certifications such as: * Certified Information Systems Security Professional (CISSP) * Global Information Assurance Certification (GIAC) CCIE - Security * Cisco security-related certifications such as: * Cisco Certified Internetwork Expert (CCIE) - Security * Cisco Certified Network Professional (CCNP) - Security Other Skills or Abilities * Excellent written and verbal skills; confidently an