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Information Technology Analyst

2 months ago

Killeen, United States SolutionOne Full time

Solution One Industries, Inc (SOI) serves the Federal, State, Local and Prime sectors by delivering management, training and logistics experience to enhance the technical, logistics support, and service capability of its clients. SOI has been providing administrative and management support, including engineering services, document management, base and logistics support services support to the Department of Defense (DoD), State and Local Governments, other federal agencies and commercial enterprises for several years.

Solution One Industries, Inc. has earned the reputation for being one of the most respected government contractors in the country and abroad. Founded in Killeen, Texas in 2003, Solution One Industries, Inc. is consistently recognized for our service to our government clients and the local community. Among the many reasons for our continued success is our team of bright, dedicated professionals.

The work environment at Solution One Industries places a high value on family, hard work, community service, mutual respect, and the common goal of exceeding the expectations of our clients. Simply put, our team members enjoy working toward the common goal of success, and we enjoy supporting their efforts. For opportunities in your area, check out our Careers page at www.1soi.com/careers.

Information Technology Analyst

About the Position

An Information Technology Analyst is in charge of setting up, managing, and troubleshooting the technology systems that Solution One Industries uses to maintain computer networks, software systems, and connectivity.

Duties/Responsibilities:

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
  • Install and configure appropriate software and functions according to specifications.
  • Develop and maintain local networks in ways that optimize performance.
  • Track data and communications used on the company's network.
  • Ensure security and privacy of networks and computer systems.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Organize and schedule upgrades and maintenance without deterring others from completing their work.
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
  • Implement security measures.
  • Maintain records/logs of repairs and fixes and maintenance schedule.
  • Identify computer or network equipment shortages and place orders.
  • Offer technical support to company staff and troubleshoot computer problems.
  • Audit system behavior and monitor firewalls to protect sensitive information and uphold cybersecurity protocols.
  • Acts as the Amazon representative for cloud services
  • Other administrative duties as assigned.
Required Skills/Abilities:
  • Proven experience as IT Technician or relevant position.
  • Working knowledge of relevant operating systems, software, and programs.
  • Excellent diagnostic and problem-solving skills.
  • Excellent communication ability.
  • Outstanding organizational and time-management skills.
  • In depth understanding of diverse computer systems and networks.
  • Good knowledge of internet security and data privacy principles.
  • Keen attention to details.
Education and Experience:
  • Bachelor's Degree in Information Technology, Computer Science, engineering or relevant field.
  • 2+ years of experience in the field.
  • Certification in Cisco routers
  • Experience in managing Cybersecurity Maturity Model Certification (CMMC)
Job Type: Full-time, Exempt

Work Location: HQ Killeen TX

Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance
Solution One Industries is proud to be an Affirmative Action/Equal Opportunity Employer. Solution One Industries is committed to treating all employees and applicants with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state, or local laws.

Solution One Industries maintains a drug-free workplace and performs post-offer employment drug testing and background checks, where permitted by law.

Solution One Industries is an E-Verify Employer.

Solution One Industries, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color disability status, protected veteran status, or any other characteristic protected by law.

Other details
  • Pay Type Salary
  • Required Education Bachelor's Degree


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