Field Service Engineer

1 day ago

Milwaukee, United States Regal Rexnord Corp Full time

Position Summary:

The Field Service Engineer is responsible for performing on-site surveys for Regal Rexnord end users within the Marine & PowerGen Aftermarkets. They will create customer presentations to summarize their findings and encourage MRO business for worn product. Excellent written and verbal skills are required to produce detailed reports in a timely manner. A qualified candidate will be able to self-manage their time, arrange and book their own travel, and comfortably flex to adapt based on customer demands and availability. They will also be comfortable interfacing with our customers and sales teams directly, being the face of Regal Rexnord as they collect detailed data. Time between surveys will be utilized to improve survey efficiency, develop tools to effectively close opportunities generated by surveys, and support the application engineering team as needed.

Major Responsibilities:

  • Supervise and conduct coupling inspections and replacements at site (onboard vessels and shore based powerplants).
  • Provide technical support to our global customer base and maintains excellent client relations on all levels of their organization.
  • Support development and drive implementation of aftermarket strategy.
  • Conduct technical trainings to strategic distributors and selected end-users (on-site and web-based).
  • Has full responsibility for planning, execution and reporting of service jobs globally.
  • Spare parts and service jobs quotation and order handling in ERO system.
  • Gather and document information in the field with attention to detail.
  • Maintain a safe working environment.
  • Read and measure survey equipment.
  • Performs various survey calculations.
  • Develops and maintains sales promotion documentation.
  • Maintains the Service database and upholds documentation and standardization of work.
  • Learns relevant Regal Rexnord product lines and be able to positively identify product in the field.
  • Provide customer with assistance for product identification and selection.
  • Regularly interfaces with Sales and Engineering teams as well as customers and distribution partners.
  • Able to book travel arrangements (flight, hotel, car) and responsibly use a company credit card for meals and work-related expenses.
  • Performs other duties as assigned.

Required Experience and Skills:

  • Bachelor's Degree in Engineering or related field or combination of experience and education.
  • Minimum of 3 years of comparable experience, including co-op assignments.
  • Experience in a technical field service
  • Solid mechanical aptitude.
  • Comfortable with problem solving basic mechanical issues on the fly.
  • Ability to conduct onboard service jobs in a safe and efficient manner.
  • Previous experience from marine industry is a plus.

Travel:

  • Travel up to 40% of the time
  • Global travel on short notice may be required. Limitations in obtaining necessary travel visas must be informed in application
Benefits

  • Medical, Dental, Vision and Prescription Drug Coverage

  • Spending accounts (HSA, Health Care FSA and Dependent Care FSA)

  • Paid Time Off and Holidays

  • 401k Retirement Plan with Matching Employer Contributions

  • Life and Accidental Death & Dismemberment (AD&D) Insurance

  • Paid Leaves

  • Tuition Assistance

About Regal Rexnord

Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan or policy statement, please email Recruiting@RegalRexnord.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.

Equal Employment Opportunity Posters

Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.

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