Field Service Technician

2 months ago

Milwaukee, United States Eastman Kodak Company Full time

The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites as well as diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services, training and configurations that will improve product performance. The position will service the Milwaukee, Wisconsin area.


**This is a hardware maintenance and repair-focused role, NOT IT/software. It will focus on Web Fed, High-Speed Inkjet Print Presses.**


Job Duties:

• Conduct on-site customer visits:

• Perform system installation, maintenance, and ongoing support of equipment.

• Provides operator training and ongoing support for customers.

• Ensure timely completion of service reports, expense reports and weekly time reports.

• Track preventive maintenance and upgrade requirements for assigned territory/customer.

• Acts as customer liaison to resolve customer issues.

• Inform management of issues affecting personal/product performance, job duties and SOP while offering suggested improvements and innovation to enhance our service engagements.

• Drive revenue growth initiative as assigned by management.

• Builds and fosters strong relationships with sales partners and customers.

• Educates customers on the latest corporate initiatives and products.

• Maintains company assets in accordance with company guidelines.


Skills, Abilities and Competencies:

• Ability to learn, retain and apply new technologies, complex products, and technical/industrial subjects.

• A working knowledge of PC operating systems and software applications and a basic understanding of networking fundamentals.

• Demonstrated ability to diagnose, repair and solve system/equipment issues.

• Advanced analytical and problem-solving skills.

• Knowledge and application of electronics and strong electromechanical skills.

• Makes sound business decisions and manages/controls personal business expenses.

• Ability to market service and promote new business opportunities.

• Effective use of business tools.

• Capable of working independently without direct supervision.

• Readiness to accept and adapt quickly to change.

• Excellent communication and listening skills.

• Exceptional interpersonal skills including patience, courtesy, tact, and discretion.

• Ability to work in a stressful environment while maintaining and promoting a calm engagement with customers.

• Ability to work as part of a team.

• High degree of self-motivation.

• Exhibits Kodak Core Values.

• Planning, organizational, and administrative abilities.

• Motivated to continuous self-improvement.

• Ability to effectively manage multiple tasks.


Education and Experience:

A+ Certification or equivalent experience servicing PC hardware and software.

• Associates Degree, or Certification in electrical or mechanical engineering, technical trade school studies or equivalent experience.

• Three or more years related field service experience.

• Previous experience servicing similar equipment.

• Previous experience managing a territory.

• Experience in the Graphic Arts industry would be an asset.

• Knowledge of Electro-photography / Digital Printing.

• Basic understanding of Color Theory.

• Solid understanding of electro-mechanical devices and complex electro-optic and robotic high-tech equipment.


Work Environment:

• Availability for on-call, after hours support, or work different shifts based on company and/or customer need. This may include nights, weekends, and holidays. The individual may also be required to take calls outside of their assigned territory or District.

• Must be willing to travel (possibly internationally) for short- and long-term assignments, as required.

• Must have and maintain a valid driver’s license, passport, and other designated information.


EOE Policy Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Pflow Industries Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at PFlow Industries. As a Field Service Technician, you will be responsible for installing, servicing, and repairing our vertical transport equipment at customer sites across the United States.Key Responsibilities:Install and service vertical reciprocating conveyor equipment...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Randstad Full time

    Job Summary:A leading manufacturer of vertical conveyor systems is seeking a skilled Field Service Technician to join their team. This is a direct hire opportunity located in the Milwaukee, WI area.The ideal candidate will have 2-3 years of experience in a field service technician role with an associate's degree or trade school training in electronic,...

  • Field Service Technician

    1 month ago

    Milwaukee, Wisconsin, United States TEEMA Full time

    Job Title: Field Service TechnicianAre you a skilled technician with a passion for coffee and technical skills? We are seeking a motivated individual to join our team as a Field Service Technician.Job SummaryWe are looking for a highly skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for...

  • Field Service Technician

    1 month ago

    Milwaukee, Wisconsin, United States Swift Placement & Consulting Full time

    h3Job Description/h3pWe are seeking a highly skilled Field Service Technician to join our team at Swift Placement & Consulting. As a Field Service Technician, you will be responsible for installing and commissioning new Heller CNC machining centers, providing troubleshooting and repair services, and offering technical support to clients./ppbKey...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Pflow Industries Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Pflow Industries. As a Field Service Technician, you will be responsible for providing technical support to our customers, overseeing the installation of our equipment, and ensuring that all installations are completed safely and accurately.Key ResponsibilitiesTravel to...

  • Field Services Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Johnson Controls Full time

    Job SummaryWe are seeking a skilled Field Services Technician to join our team at Johnson Controls. As a Field Services Technician, you will play a critical role in commissioning and after-sales service of our data center cooling equipment.Key ResponsibilitiesAssist and support other team members in commissioning and after-sales serviceCheck in with Manager...

  • Field Service Technician

    1 day ago

    Milwaukee, United States NCR Atleos Full time $40,800 - $59,200

    Title: Field Service Technician IILocation: Milwaukee WIPosition SummaryAre you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field?  Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service?  Do you want to work with some of...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Veralto Full time

    Job Summary:Trojan Technologies is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing service, field installation, preventative maintenance, commissioning, repair, troubleshooting, and inspection services for all Trojan Technologies equipment located on customer sites in a defined...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Mazak Full time

    Job Summary: We are seeking a skilled Field Service Technician to join our team at Mazak. As a Field Service Technician, you will be responsible for installing and repairing machines and accessories at customer sites. You will also provide technical information on the operation or repair of machines and accessories.Key Responsibilities:Install machines and...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Belimed Full time

    Job Title: Field Service TechnicianJob Summary:Belimed is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers.Key Responsibilities:Troubleshoot and diagnose...

  • Field Services Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States COVANTA ENVIRONMENTAL SOLUTION Full time

    About the RoleWe are seeking a highly skilled Field Service Technician II to join our team at Covanta Environmental Solutions. As a Field Service Technician II, you will be responsible for cleaning up and transporting hazardous and non-hazardous waste. This role requires a valid state driver's license and the ability to operate a variety of equipment,...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States AA2IT Full time

    Job Summary: We are seeking a skilled Field Service Technician to join our team at AA2IT. The successful candidate will be responsible for providing technical support to our customers at their sites, performing break-fix and project work, and providing deskside support.Key Responsibilities:Perform field dispatch work at customer sitesConduct break-fix and...

  • CNC Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Jobot Full time

    Job Title: CNC Field Service TechnicianJob Summary: We are seeking a skilled CNC Field Service Technician with expertise in maintaining, troubleshooting, and rebuilding multi-axis mills and lathes.Key Responsibilities:* Perform scheduled preventive maintenance, troubleshooting, and emergency repairs on CNC multi-axis mills and lathes.* Diagnose and resolve...

  • Field Services Technician

    1 month ago

    Milwaukee, Wisconsin, United States Johnson Controls Full time

    Job Summary:As a Field Services Technician at Johnson Controls, you will be responsible for installing, servicing, troubleshooting, repairing, and performing maintenance on retail products and equipment at customer sites. You will also be responsible for keeping track of service calls via computer and maintaining an accurate parts inventory to ensure a...

  • Field Service Technician

    2 weeks ago

    milwaukee, United States FAM STUMABO Full time

    About FAM STUMABOFAM STUMABO specializes in in-house engineering and assembly of high-capacity food cutting equipment. We design and produce premium precision blades for food processing. FAM STUMABO has a global presence and the personality of a family business. Our unique combination of knowledge, technologies and experience makes us the ideal partner to...

  • Field Service Technician

    6 months ago

    Milwaukee, United States FAM STUMABO Full time

    About FAM STUMABOFAM STUMABO specializes in in-house engineering and assembly of high-capacity food cutting equipment. We design and produce premium precision blades for food processing. FAM STUMABO has a global presence and the personality of a family business. Our unique combination of knowledge, technologies and experience makes us the ideal partner to...

  • Field Service Technician, EV Services

    4 months ago

    Milwaukee, United States Pearce Renewables Full time

    At PEARCE , we've got a career for you. Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless...

  • Field Service Technician

    4 weeks ago

    Milwaukee, Wisconsin, United States Randstad Full time

    Job SummaryA leading manufacturer of vertical conveyor systems is seeking a skilled Field Service Technician to join their team. This is a direct hire opportunity located in the Milwaukee, WI area. The successful candidate will be responsible for traveling to customer locations to oversee and assist with installation, start-up, and service processes to...

  • Field Services Technician

    1 month ago

    Milwaukee, United States Johnson Controls Full time

    As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We...

  • Field Service Technician/Field Service Application Specialist

    4 weeks ago

    Milwaukee, Wisconsin, United States DISH Network L.L.C Full time

    Unlock Your Potential with DISH NetworkAt DISH Network, we're building America's First Smart NetworkTM, and we need talented individuals like you to help us achieve our goal. As a Field Service Technician, you'll be representing our brand in customers' homes daily, providing top-notch service and support.What We Offer:A competitive hourly rate with...