Clinical Concierge LVN
4 weeks ago
Job Description:
This position has an hourly rate of $41.61
The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of the Clinic Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.
Responsibilities
- Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with patients and the secondary guest(s) and in-line with Studer Principles
- Welcomes (including eye contact, smile, greeting, and personal introduction) the patient and secondary guest(s) to the center and inquires the purpose and nature of the visit
- Collects identification and payor related documentation, conducts patient registration, and performs point of service collection
- Measures and collects patient data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric patients, length and head circumference. Conducts hearing and vision screenings. Communicates the data and results to the patient
- Documents all data accurately into the patient medical record
- Collects and documents in the patient medical record patient reason for visit and chief complaint, allergies, health history, and current medications for review by provider
- Completes, when appropriate, standard operating procedures (convenience and clinical) to optimize patient comfort and through-put
- Prepares patients for examinations and procedures. Assists provider with patient care. At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares and administers designated medications (oral, subcutaneous, intradermal, intramuscular), instills eye drops, and applies topical medications.
- Organizes, schedules, completes, and communicates primary care, specialist, and ancillary referrals to patients
- Maintain patient care supplies and medications, and quality checks and assurances throughout the facility.
- Feels personal ownership in providing excellent care and patient experience as a team through highly choreographed standard work; never satisfied with reaching measured goals, but strives to continually improve. Identifies and participates in process improvement and problem solving in the work to decrease defects/barriers, enhance patient satisfaction and experience, and reduce waste and/or cost.
- 1 year experience as an LVN required
- Family practice or Urgent care experience preferred
- Knowledge of urgent care medical specialty required
- Knowledge of medical terminology required
- Excellent written and verbal communication required
- Exceptional customer service and phone etiquette required
- Ability to maintain effective and organized systems to ensure timely patient flow required
- Ability to project a positive, warm, friendly and healing attitude to the patients of the community is required
- Ability to perform phlebotomy and administer injections required
- Experience electronic health record preferred
- Ability to effectively communicate in Spanish preferred
- High School Diploma/GED required
- Successful Completion of an LVN Program required
- LVN licensed in CA
- American Heart Association Healthcare Provider BLS certification required
About Us
We are on a mission to bring Modern Urgent care to Monterey County. Our goal is to provide the finest-quality services to advance highly reliable, evidence-based healthcare in Monterey and surrounding counties, resulting in a vibrant, engaged, healthy population and an aligned medical provider community. Our Employees are an important part of this process because their work directly influences our success and the health of our community.
Equal Opportunity Employer
#LI-CF1
Assigned Work Hours:
Position Type:
Regular
#Nursing
-
Clinical Care Coordinator, LVN
2 weeks ago
Monterey, United States Cypress Health Partners Full timeSUMMARY Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care...
-
Clinical Care Coordinator, LVN
3 weeks ago
Monterey, United States Montage Medical Group Full timeJob DescriptionJob DescriptionSUMMARYMontage Medical Group’s Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team...
-
Travel LPN
1 month ago
Monterey, United States Cross Country Nurses Full timeCross Country Nurses is seeking a LPN / LVN Clinic for a travel job in Monterey, California. Job Description & Requirements Specialty: Clinic Discipline: LPN / LVN Start Date: ASAP Duration: 12 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Job Description As a licensed practical nurse (LPN), you'll provide patient care under the...
-
Travel LPN
4 weeks ago
Monterey, United States Cross Country Nurses Full timeCross Country Nurses is seeking a LPN / LVN Clinic for a travel job in Monterey, California. Job Description & Requirements Specialty: Clinic Discipline: LPN / LVN Start Date: ASAP Duration: 12 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Job Description As a licensed practical nurse (LPN), you'll provide patient care under the...
-
LVN - Licensed Vocational Nurse
2 months ago
Monterey, United States Central Coast Allergy and Asthma Full time $30 - $38We are looking for exceptional people to fill our high functioning LVN positions!Position Summary:We are a Specialty office with 2 locations one in Monterey and another in Salinas. We serve patients from all over the Tri-County area. We pride ourselves in providing the patient with excellent care and improvement in their quality of life. Our LVNs are at the...
-
LVN - Licensed Vocational Nurse
4 weeks ago
Monterey, United States Central Coast Allergy and Asthma Full time $30 - $38We are looking for exceptional people to fill our high functioning LVN positions!Position Summary:We are a Specialty office with 2 locations one in Monterey and another in Salinas. We serve patients from all over the Tri-County area. We pride ourselves in providing the patient with excellent care and improvement in their quality of life. Our LVNs are at the...
-
LVN - Dermatology Clinic - Beverly Hills
1 month ago
Monterey Park, United States CEDARS-SINAI Full timeJob Description Why work here? Beyond outstanding benefits, competitive salaries and health and dental insurance we take pride in hiring the best, most passionate employees. Our talented staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation...
-
Licensed Vocational Nurse
4 weeks ago
Monterey, United States Supreme Staffing Full timeJob DescriptionJob DescriptionWork location is at a correctional facility & all patient care will be provided to inmates. Valid LVN license required. Orientation will be 2 weeks on a Monday-Friday schedule before starting assignment before starting regular assignment.BONUS ALLOWANCE (offered) 40 hr week/ 8 hr shifts x 6 month...
-
Lvn Ii
2 weeks ago
Monterey Park, United States Astrana Health Full timeJob Title: Licensed Vocational Nurse Level II (MUST be Chinese-speaking) Department: Quality - Clinical Operation *** **About the Role**: Astrana Health is looking for a Licensed Vocational Nurse (LVN) to join our fast-growing Dynamic Team. The LVN will provide direct patient care under a nurse practitioner's supervision. Responsibilities include...
-
Case Manager
2 weeks ago
Monterey Park, United States Astrana Health Full timeJob Title: Case Manager - LVN/RN Department: Health Services - ICM **About the Role**: We are currently seeking a highly motivated Case Manager. This role will report to the Supervisor - Inpatient Case Management and enable us to continue to scale in the healthcare industry. This is a hybrid role where the expectation is to work both in office and at home...
-
LVN II
2 weeks ago
Monterey Park, United States Astrana Health Full timeDescription Job Title: Licensed Vocational Nurse Level II (MUST be Chinese-speaking) Department: Quality- Clinical Operation About the Role: Astrana Health is looking for a Licensed Vocational Nurse (LVN) to join our fast-growing Dynamic Team. The LVN will provide direct patient care under a nurse practitioner's supervision. Responsibilities include...
-
LVN II
1 week ago
Monterey Park, United States Astrana Health Full timeDescription Job Title: Licensed Vocational Nurse Level II (MUST be Chinese-speaking) Department: Quality- Clinical Operation About the Role: Astrana Health is looking for a Licensed Vocational Nurse (LVN) to join our fast-growing Dynamic Team. The LVN will provide direct patient care under a nurse practitioner's supervision. Responsibilities include...
-
Licensed Vocational Nurse
4 weeks ago
Monterey Park, United States San Gabriel Convalescent Full timeWe are seeking to hire Licensed Vocational Nurses to join our team!At San Gabriel Convalescent, we share an ongoing commitment to further personalize and improve our programs and services. This begins with regular reviews and ongoing assessments of our services by an independent team of quality care experts. Our true measure of success, however, is measured...
-
Licensed Vocational Nurse
1 month ago
Monterey Park, United States San Gabriel Convalescent Full timeWe are seeking to hire Licensed Vocational Nurses to join our team!At San Gabriel Convalescent, we share an ongoing commitment to further personalize and improve our programs and services. This begins with regular reviews and ongoing assessments of our services by an independent team of quality care experts. Our true measure of success, however, is measured...
-
LVN/Licensed Vocational Nurse
1 month ago
Monterey Park, California, United States Providence Full time*Description Providence nurses are not simply valued they re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by...
-
LVN/Licensed Vocational Nurse
4 weeks ago
Monterey Park, California, United States Providence Full time*Description Providence nurses are not simply valued they re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by...
-
Case Manager
3 days ago
Monterey Park, United States Astrana Health Full timeJob Title: Case Manager (LVN) - HYBRID Department: Health Services - ECM **About the Role**: Provide efficient and effective Care Management to qualified members by addressing the member’s medical, physical and psychosocial needs. Using clinical judgement develops, modifies and assists the member to implement their care plan. Ensure all tasks are timely...
-
Rn/lvn Case Manager/utilization Review
3 weeks ago
Monterey Park, United States Astrana Health Full time**About the Role**: We are currently seeking a highly motivated Case Manager. This role will report to the Supervisor - Inpatient Case Management and enable us to continue to scale in the healthcare industry. This is a hybrid role where the expectation is to work both in office and at home on a weekly basis. **What You'll Do**: - Comply with Case...
-
Case Manager
4 weeks ago
Monterey Park, United States Astrana Health Full timeJob Title: Case Manager - LVN/RN Department: Health Services - ICM **About the Role**: Astrana Health is looking for a RN/LVN Case Manager and we are willing to train a RN or LVN with case management experience! You will have the ability to work with pediatrics and/or adult populations depending on business need. **What You'll Do**: - Comply with Case...
-
LVN II
1 month ago
Monterey Park, United States Astrana Health Full timeDescription Job Title: Licensed Vocational Nurse (LVN) Level II Department: Quality Clinical Operations *REMOTE with occasional travel as needed About the Role: Astrana Health is seeking a dedicated Licensed Vocational Nurse to join our rapidly expanding Dynamic Team. As a Licensed Vocational Nurse Level II, you will play a crucial role in providing direct...
