Epic Reporting Specialist

3 weeks ago

Kenosha, United States UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Advisory Services is seeking a skilled Epic Reporting Specialist to serve as a liaison between end-users, project team members and other Information Management resources while providing exemplary customer service and Epic application support in their assigned Epic module(s).

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our Analytics Center of Excellence team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

Key Activities:

  • Create new analytical content, enhance existing analytics, and rationalize ineffective or outdated reporting within the Epic analytical ecosystem

  • Support the design of the backend data architecture of the Epic reporting structures needed to effectively power dynamic business intelligence

  • Partner with domain principals and content curators to ensure the appropriate flow of data within Epic needed to power actionable reporting

  • Provide the Epic expertise to inform the design of the data storage and ETL processes needed for analytical insights

  • Build data enrichment processes within Epic and the EDW server as the single source of truth to expanded insights on base data

  • Partner with the broader analytics team to support data lineage, effective data strategy, and user confidence in the validity, integrity, and actionability of the data

  • Collaborate with business intelligence architects and domain analysts to maximize the effectiveness of business intelligence tools, dashboards, and other dynamic reporting capabilities

  • Support user acceptance testing for new or materially modified content

  • Manage access to content to ensure that only appropriate resources are seeing data in appropriate ways

  • Partner with the broader analytical platform team to ensure accuracy and efficiency in aggregation and alignment of foundational data assets needed to power analytics

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Acting as a subject matter resource for Epic’s enterprise intelligence and analytics suite (e.g. clarity, reporting workbench, radar, slicer dicer, etc.)

  • Implementing and/or expanding Epic based insights for client organizations

  • Promoting Epic based reporting standards that help drive effectiveness of analytics and efficiency in new efforts

  • Confirming that new analytics adhere to data and platform guidelines created in partnership with platform architects, data governance, data engineering, and other relevant teams

  • Support design standards that expedite the turnaround time to create new analytics

  • Support standards to retire outdated or unneeded Epic based analytics

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • One or more Epic Certifications

  • 2+ years of health system analytics professional experience (e.g., business intelligence, program / product management, healthcare operations, clinical optimization, data science, machine learning, artificial intelligence, and/or healthcare financial modeling)

  • 2+ years of experience with Epic Cogito suite, or other EHR

  • 1+ years of experience writing business logic in SQL or other similar coding language

Preferred Qualifications:

  • Solid experience with one or more of the following EPIC modules or components: Caboodle, Clarity, Epic Care Everywhere, Grand Central, Healthy Planet, Prelude, Resolute, Reporting Workbench, Slicer Dicer

  • Experience building new content within common reporting and business intelligence platforms (e.g. Power BI, Qlik, Tableau, MicroStrategy, Crystal Reports, etc.)

  • Experience with data migration, ETL tools, and related processes (e.g. SSIS, Informatica, Epic Batch Process, Data Courier, etc.)

  • Experience leveraging multiple content dissemination techniques to meet user requirements

  • Experience contributing to cross-functional efforts, with proven success in creating healthcare analytics

  • Solid working knowledge of healthcare analytics and background in healthcare industry

  • Willingness to travel up to 10%

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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