PC Support Tech

2 weeks ago

Washington, United States Alutiiq Full time

Taxable Entity

MCCALLIE ASSOCIATES INC

Job Title

PC Support Tech

Location

DC Washington Pentagon USAF - Washington, 20330 US (Primary)

Category

IT and Computer Related

Job Type

Full-time

Typical Pay/Range

$115,000.00 to $125,000.00 annually

Education

High School Diploma or GED

Travel

Security Clearance Required

TS

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

We are seeking a P Support Tech to provide comprehensive IT support across Department of Defense or Government Agency Enterprise NIPR and SIPR Networks.

The PC Support Tech will be responsible for diagnosing and resolving hardware, software, and network issues, as well as ensuring users are proficient with basic system operations. This position requires hands-on experience with a variety of IT support tasks and the ability to manage and transport equipment as needed.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

Requirements:

  • Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network-Experience in backup, recover and data restoration from workstations for customers during upgrades or when problem with the system is diagnosed
  • Demonstrated experience simulating user problems to resolve operating difficulties-The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation.
  • The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation. Effectively use approved diagnostic tools to diagnose network connectivity issue as well as image, copy and configure systems for deployment.
  • Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripheral
  • The ability to lift, push and transport equipment weighing up to 50 pounds
Required DoD 8570 Level IIIT Certifications
  • A+ AND
  • Security+ AND-
  • Microsoft 365 Certified Modern Desktop Administrator Associate Certification
BELOW IS PREFERRED:
  • Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) certification preferred


Afognak Native Corporation, Afognak Commercial Group, LLC, and their subsidiaries are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender expression or gender identity (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws ("protected status").

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.

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