PC Deployment Technician

5 days ago

Washington DC, United States NuAxis Innovations Full time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. .

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. . We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance.
Provides on-site support to end-users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh.
Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLA’s.
Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.)
Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project
Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project
Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project
Makes recommendations to the Agency Customer to increase efficiency and productivity.
Performs Moves, Adds, and Changes

Knowledge Requirements: Must possess a High School Diploma or equivalent.
Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance.
Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010)
Must possess 1-3 years’ experience with Deployment Projects requiring base image installation plus individual user-specific software loading.
Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience.
Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.)
Experience with Active Directory and SCCM preferred.
Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification.
Must possess a strong understanding of written technical documentation.
Must have excellent attention to detail, organizational and teamwork skills.
Must possess excellent time management skills and be able to work effectively alone or as part of a team.
Must be able to lift and move equipment weighing up to 50 lbs.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile:

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture

#NAI #DICE

  • PC Deployment Technician

    1 week ago

    Washington, DC, United States NuAxis Innovations Full time

    We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Technology is our Passion. People are our Purpose. . We know tech, but we love people. NuAxis is home to thinkers and...

  • PC Technician

    3 weeks ago

    Washington, United States Abacus Technology Full time

    Overview Abacus Technology is seeking a PC Technician to provide desktop and end user support within the Department of State.  This is a full-time position. Responsibilities Install COTS software, patches and updates (Office 2016, Symantec, Adobe, Chrome, Windows). Support the operation and management of a Microsoft WSUS server and an Antivirus server. ...

  • PC Technician

    1 month ago

    Washington, United States Abacus Technology Corporation Full time

    OverviewAbacus Technology is seeking a PC Technician to provide desktop and end user support within the Department of State. This is a full-time position. ResponsibilitiesInstall COTS software, patches and updates (Office 2016, Symantec, Adobe, Chrome, Windows).Support the operation and management of a Microsoft WSUS server and an Antivirus server.Assist...

  • Hardware Deployment Team Manager

    4 weeks ago

    Washington, Washington, D.C., United States SAIC Full time

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets.As a leading provider of advanced technology and engineering solutions, we are seeking an experienced Hardware Deployment Team Manager to join our team in Washington,...

  • PC Support Tech

    2 weeks ago

    Washington, United States Alutiiq Full time

    Taxable Entity MCCALLIE ASSOCIATES INC Job Title PC Support Tech Location DC Washington Pentagon USAF - Washington, 20330 US (Primary) Category IT and Computer Related Job Type Full-time Typical Pay/Range $115,000.00 to $125,000.00 annually Education High School Diploma or GED Travel Security Clearance Required TS POSITION OVERVIEW AND PRIMARY DUTIES AND...

  • Imaging Technician

    3 months ago

    Washington, United States PlanIT Group Full time

    PlanIT Group is seeking an Imaging Technician to support our Federal customer in the Washington, DC area. The Imaging Technician will be a member of the deployment team, that assists in developing and testing desktop and laptop images for customer's enterprise, consistent with best practices. The Imaging Technician will also participate in maintenance and...

  • Imaging Technician

    1 month ago

    Washington, Washington, D.C., United States PlanIT Group Full time

    Job Title: Imaging TechnicianPlanIT Group is seeking an experienced Imaging Technician to support our Federal customer in the Washington, DC area. The Imaging Technician will be a member of the deployment team, responsible for developing and testing desktop and laptop images for our customer's enterprise, adhering to best practices.Key...

  • Legal Technician/ Legal assistant

    3 weeks ago

    Washington, DC, United States ARK Solutions, Inc. Full time

    CLIENT: FederalPosition : Legal Technician/ Legal assistantLong term Contract until 2027Washington, DC (Hybrid)Education: Around 1-3 years of experience on major litigation support projects or undergraduate degree.Job Description:**This contractor will perform some high level Clerical/ administrative functions.Performs litigation support tasks, including,...

  • Desktop Support Technician

    2 weeks ago

    Washington, United States Keen Logic Full time

    KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in Washington, DC. This is a full-time on-site position offering Fortune 500 level health benefits, PTO, 401k, Life Insurance, and monthly reimbursement for travel. The ideal candidate will have 6+ years of experience with Desktop Support and will be familiar with Windows, Active...

  • Network Technician I

    6 days ago

    Fort Washington, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Network Technician I Department: IT Operations Reports to: VP IT Operations Director Cost Center: FLSA Status: Non-Exempt Location: Ft. Washington Salary Grade: S/T 100 Job Code: Subordinate Reports: N/A Date Revised: October 2024 Officer Title: N/A Position Summary Responsible for installing...

  • Molding Technician

    1 month ago

    Washington, Washington, D.C., United States Hoya Vision Care Company Full time

    Job Title: R&D Molding TechnicianJob Summary:The R&D Molding Technician is responsible for operating and maintaining various types of molding machines and equipment. They will assist Engineering with new development products and projects, perform quality checks, troubleshoot issues, and document results.Key Responsibilities:Set up, operate, and adjust...

  • Deskside Support Technician

    3 weeks ago

    Washington, DC, United States Brooksource Full time

    Deskside Support TechnicianWashington, DCPublic TrustThe Deskside Support Technician is responsible for providing consulting, oversight and integration support of existing hardware, software, network configurations and new system initiatives directly to end-users at customer sites.This position is 75% on site, and 100% on site during surge periods....

  • Legal Technician/ Legal assistant

    3 weeks ago

    washington, United States ARK Solutions, Inc. Full time

    CLIENT: FederalPosition : Legal Technician/ Legal assistantLong term Contract until 2027Washington, DC (Hybrid)Education: Around 1-3 years of experience on major litigation support projects or undergraduate degree.Job Description:**This contractor will perform some high level Clerical/ administrative functions.Performs litigation support tasks, including,...

  • Legal Technician/ Legal assistant

    1 month ago

    Washington, United States ARK Solutions, Inc. Full time

    CLIENT: FederalPosition : Legal Technician/ Legal assistantLong term Contract until 2027Washington, DC (Hybrid)Education: Around 1-3 years of experience on major litigation support projects or undergraduate degree.Job Description:**This contractor will perform some high level Clerical/ administrative functions.Performs litigation support tasks, including,...

  • Legal Technician/ Legal assistant

    1 month ago

    washington, United States ARK Solutions, Inc. Full time

    CLIENT: FederalPosition : Legal Technician/ Legal assistantLong term Contract until 2027Washington, DC (Hybrid)Education: Around 1-3 years of experience on major litigation support projects or undergraduate degree.Job Description:**This contractor will perform some high level Clerical/ administrative functions.Performs litigation support tasks, including,...

  • Legal Technician/ Legal assistant

    2 weeks ago

    Washington, United States ARK Solutions, Inc. Full time

    CLIENT: FederalPosition : Legal Technician/ Legal assistantLong term Contract until 2027Washington, DC (Hybrid)Education: Around 1-3 years of experience on major litigation support projects or undergraduate degree.Job Description:**This contractor will perform some high level Clerical/ administrative functions.Performs litigation support tasks, including,...

  • Network Analyst

    4 days ago

    Washington, United States Catapult Federal Services Full time

    6+ Month Contract** Will be traveling to other locations (out of state) as required **Job Description:The Network Analyst will support the IT Network Deployment team by:Coordinating cable vendors and acting as a liaison between cabling vendors/technicians and the Deployment team for ongoing construction and network refresh projects.Escorting cabling...

  • Network Analyst

    4 days ago

    Washington, United States Catapult Federal Services Full time

    6+ Month Contract** Will be traveling to other locations (out of state) as required **Job Description:The Network Analyst will support the IT Network Deployment team by:Coordinating cable vendors and acting as a liaison between cabling vendors/technicians and the Deployment team for ongoing construction and network refresh projects.Escorting cabling...

  • Catapult Federal Services | Network Analyst | washington

    3 days ago

    washington, United States Catapult Federal Services Full time

    6+ Month Contract** Will be traveling to other locations (out of state) as required **Job Description:The Network Analyst will support the IT Network Deployment team by:Coordinating cable vendors and acting as a liaison between cabling vendors/technicians and the Deployment team for ongoing construction and network refresh projects.Escorting cabling...

  • Desktop Technician

    16 hours ago

    Washington, United States Amtec Inc. Full time

    Title: Deskside Support SpecialistLocation: Washington, DCPay Range: $25-28/hourJob Description: Installs and configures computer devices such as Windows and Apple desktop endpoints, Windows and Apple laptop endpoints, Windows and Apple Tablets and mobile phones. Onsite and will need to be comfortable with getting around DC.Responsibilities:1. Provides...