Front Desk Supervisor
2 weeks ago
Job Location
Hyatt Place West Palm Beach - West Palm Beach, FL
Position Type
Full Time
Salary Range
$17.50 - $17.50 Hourly
Description
Overview: A Kolter Hospitality Lead Gallery Host delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. This position is responsible for managing the front desk and food and beverage operations for the hotel.
Performance Expectations:
- Supervise front desk operations during assigned shift.
- Ensure front desk staff is familiar with hotel products and services.
- Handle all guest issues in a courteous and efficient manner ensuring problem resolution is satisfactory.
- Assist guests with check in and check out processes.
- Ensure meeting rooms are set up and serviced according to banquet event order (BEO)
- Responsible for Food & Beverage inventory and ordering
- Oversee FIFO (first in/first out) process with Food & Beverage
- Ensure company policies are adhered to, relating to financial record keeping, money handling and licensing including timely and accurate reporting of financial information.
- Ensure daily arrival of VIP's, special request rooms, long stay guest rooms are pre-blocked in advance.
- Communicate with other departments to coordinate and follow up on all guest and room information.
- Report any items in need of repair.
- Follow all safety procedures while working.
- Be effective and innovative in handling and solving problems in the workplace.
- Remain positive and helpful while working in a fast-paced environment.
- Committed to the success and growth of the company.
- Act honorably, even when no one is watching.
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify
Qualifications
General Requirements:
Able to work most weekends and holidays.
Report to work on time and in proper uniform.
Knowledge and/or ability to operate a computer.
Experience: Previous hotel Front Desk experience. Experience overseeing/directing a team a plus.
Education: None
Physical Requirements:
Ability to stand/walk for up to 8 hours.
Occasional lifting, pushing and pulling
Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.
-
Front Desk Supervisor
4 days ago
Palm Beach, Florida, United States Hersha Hospitality Management Full timeSupervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus. Interview, select, trai Front Desk, Supervisor, Office Manager, Operations, General Manager
-
Front Desk Supervisor
2 weeks ago
West Palm Beach, Florida, United States Pyramid Global Hospitality Full timeAbout Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee...
-
Front Desk Supervisor
2 weeks ago
Key West, Florida, United States The Capitana Full timeWe are looking for highly organized candidates with excellent people skills for the position of Front Desk Supervisor. As part of the initial first 10 minutes of a guests experience, the Front Desk Supervisors are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the...
-
Assistant Front Desk Supervisor
8 hours ago
Palm Beach Gardens, Florida, United States KOLTER HOSPITALITY GROUP Full timeAbout This RoleWe are seeking an experienced Assistant Front Office Manager to join our team at the Hilton Garden Inn - Palm Beach Gardens, FL.Key Responsibilities:As an Assistant Front Office Manager, you will be responsible for managing front office operations, ensuring all team members deliver quality service and meet brand standards.You will also be...
-
Front Desk Supervisor
2 days ago
Key West, Florida, United States Remington Hotels Full timeWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators.Have a complete understanding of Front Office staff's roles and duties and be able to perform...
-
Front Desk Representative
6 days ago
West Palm Beach, Florida, United States Aimbridge Hospitality Full timeJob DescriptionWelcome to Aimbridge Hospitality, where we're passionate about delivering exceptional guest experiences and driving business results. As a Front Desk Agent at the Hampton Inn West Palm Beach Central Airport, you'll be part of a dynamic team that's dedicated to making every guest feel welcome and valued. Here's what you can expect from this...
-
Front Desk Agent
4 days ago
West Palm Beach, Florida, United States Pyramid Global Hospitality Full timeDo you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then Front Desk, Agent, Guest Experience, Hospitality
-
Front Desk Representative
3 days ago
West Palm Beach, Florida, United States Aimbridge Hospitality Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn West Palm Beach Central Airport. As a key member of our front office team, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out experiences, and providing accurate information about...
-
Front Desk Hospitality Associate
3 weeks ago
West Palm Beach, Florida, United States Courtyard West Palm Beach Full timeFront Desk Hospitality AssociateWe are looking for a friendly and organized Front Desk Hospitality Associate to join our team at the Courtyard West Palm Beach. As a key member of our front office staff, you will be responsible for providing exceptional guest service during night shifts.Key Responsibilities:Organize and confirm guest arrivals and departures,...
-
Front Desk Manager
2 weeks ago
West Palm Beach, Florida, United States Courtyard West Palm Beach Full timeNo matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Office Manager, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality...
-
Front Desk Manager
1 hour ago
West Palm Beach, Florida, United States Courtyard West Palm Beach Full timeNo matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Office Manager, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality...
-
Key West, Florida, United States Hyatt Hotels Corp. Full timeResponsibilitiesSupervise Overnight Operations (2 Nights per Week Guaranteed) - Act as the overnight leader, ensuring smooth front desk operations, guest satisfaction, and security during late-night hours.Guest Services (2-3 Shifts per Week, Morning/Evening) - Provide exceptional customer service at the front desk, assisting guests with check-ins,...
-
Front Desk Representative
4 days ago
West Palm Beach, Florida, United States Pyramid Global Hospitality Full timeWe are seeking a Front Desk Agent who embodies a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience. Our CultureAt Pyramid Global Hospitality, we value the local heritage and natural beauty of West Palm Beach, which is deeply connected to our company's mission. Our team is dedicated to providing exceptional...
-
Multilingual Front Desk Coordinator
7 days ago
West Palm Beach, Florida, United States Stockton Maintenance Group Full timeJob SummaryWe are looking for a highly motivated and bilingual individual to fill the position of Customer Service Representative/Front Desk Coordinator. This role requires strong communication skills, proficiency in Microsoft Office Suite, and experience with service management software.Key Responsibilities:Welcomes clients and colleagues warmly, setting a...
-
Front Desk Supervisor
4 days ago
West Palm Beach, Florida, United States Palm Beach Gardens Marriott Full timeAssist in the overall operation of the Front Office area. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee 100% guest satisfaction. This is a hands-on...
-
Front Desk Coordinator
3 days ago
West Palm Beach, Florida, United States Massage Envy Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our front desk team, you will be responsible for selling memberships, booking appointments, and promoting our services to clients.ResponsibilitiesSell the Massage Envy Wellness Program to new and...
-
Front Desk Supervisor
2 weeks ago
Miami Beach, Florida, United States KW Property Management & Consulting Full timeProvide a professional and competent image in order to provide Residents with friendly and outgoing customer service. As a key employee liaison between all guests of the community and the Residents, the Front desk supervisor must have experience in the hospitality industry, must demonstrate organizational skills, excellent interpersonal skills and strong...
-
Key West, Florida, United States Hyatt Hotels Corporation Full timeJob DescriptionThe Hybrid Overnight Supervisor and Daytime Agent will be responsible for managing the front office operations during overnight shifts and assisting with customer service inquiries. This role requires excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment.Key...
-
Front Desk Leadership Role
7 days ago
West Palm Beach, Florida, United States Home2 Suites West Palm Beach Airport Full timeRole OverviewThe Front Desk Leadership Role is a critical position at Home2 Suites West Palm Beach Airport. As a member of our team, you will be responsible for assisting department managers in planning, staffing, training, and overseeing daily operations to ensure smooth workflow and guest satisfaction. This role requires excellent communication skills,...
-
Front Desk Supervisor
2 weeks ago
St. Pete Beach, Florida, United States Sherman Associates Full timeJob Description The Hotel Zamora is a luxury boutique hotel that boasts Mediterranean-inspired architecture, stunning views of the Intracoastal Waterway, and top-notch amenities. The Hotel Zamora is also home to Castile Restaurant, that serves dishes inspired by the flavors of the world's most exciting coastal seaports, highlighting products from surrounding...