Account Manager

2 weeks ago

Oregon City, United States Caris Life Sciences Full time
Position Summary

The Account Manager is primarily responsible for the growth of all accounts in the territory. The responsibilities include driving growth at existing accounts, nurturing and fostering deep customer intimacy, positioning Caris as the sole source for all relevant tumor profiling, and supporting the Molecular Oncology Specialist in acquiring new accounts within the assigned territory, including identifying and establishing prospective accounts. This role is also responsible for ensuring customer expectations are exceeded on all orders from initial generation to receipt of lab report. The ideal candidate will have a minimum of 3+ years sales experience in the pharmaceutical, medical device, or diagnostic industry with demonstrated success in account management, upselling, cross-selling, and driving organic growth at existing accounts.

Job Responsibilities
  • Work closely with Customers, Client Service Partners, Molecular Oncology Specialists (MOSs), Regional Business Directors, and other support personnel to provide the highest level of customer support and satisfaction
  • Regularly and consistently calls on customers to introduce and promote assigned Caris solutions including Molecular Intelligence testing, technology interfaces, physician consultations, etc
  • Successfully executes customer retention
  • Interacts with existing customers to "Add Value" resulting in increased sales and service to clients
  • Evaluates current and prospective customer sites and prepares strategies & programs to improve revenue, costs, and productivity
  • Ability to present and demonstrate different Caris technology solutions
  • Establish a frequent communication schedule with MOSs, Client Services and management to exchange client feedback, success stories, challenges and best-practices
  • Provide appropriate value customer information and updates via CRM
  • Develop and maintain "practical" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues
  • Establish and maintain open lines of communication with key personnel in assigned accounts and escalate issues when customer satisfaction is jeopardized
  • Maintain all assigned company assets including laptop computer, iPhone, etc
  • Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, monthly reports, expense, and service reports, as required, accurately and in a timely manner
  • Demonstrates "practical" knowledge of molecular profiling technology solutions and competitive strategies through the use of company resources, marketing material, sales brochures and on the job experience
  • Meet all assigned targets and goals set by management
  • Provide meeting and trade show support as required
  • Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI)
  • Engages with on-site hospital billing department to follow-up on specific claim details to support proper hospital payment as appropriate
Required Qualifications
  • Bachelor's degree required
  • Previous experience of 3+ years of successful Sales and/or Account Management experience is required
  • Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers
  • General understanding of business policies and practices
  • Ability to quickly learn and apply knowledge of proprietary software programs
  • Valid driver's license, clean driving record, reliable vehicle, and automobile insurance that meets Caris requirements.
  • Willingness to travel regularly, locally or on day trips, to meet in person with clients and prospects.
  • This position requires that you spend 50% of your time in the field meeting with clients and prospects.
Preferred Qualifications
  • MBA
  • Pharma, Medical Device, or Diagnostic experience
  • Oncology experience
Physical Demands
  • Must possess the ability to sit and/or stand for long periods of time
  • May be required to lift routine office supplies and use standard office equipment
Required Training
  • All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Other
  • This position requires periodic travel and some evenings, weekends and/or holidays.


Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

  • Account Manager

    2 weeks ago

    Oregon City, United States Caris Life Sciences Full time

    Position Summary The Account Manager is primarily responsible for the growth of all accounts in the territory. The responsibilities include driving growth at existing accounts, nurturing and fostering deep customer intimacy, positioning Caris as the sole source for all relevant tumor profiling, and supporting the Molecular Oncology Specialist in acquiring...

  • Account Manager

    1 week ago

    Oregon, United States City Wide Facility Solutions Full time

    Join City Wide Facility Solutions as a Facility Solutions Manager, where you can leverage your managerial skills in the dynamic building maintenance industry We are seeking a dedicated and client-focused professional to oversee our service operations and ensure that our clients receive unparalleled service and support.As a Facility Solutions Manager, you...

  • Account Manager

    1 week ago

    Oregon, United States City Wide Facility Solutions Full time

    Join City Wide Facility Solutions as a Facility Solutions Manager, where you can leverage your managerial skills in the dynamic building maintenance industry We are seeking a dedicated and client-focused professional to oversee our service operations and ensure that our clients receive unparalleled service and support.As a Facility Solutions Manager, you...

  • Account Manager

    1 week ago

    Oregon, United States City Wide Facility Solutions Full time

    Join City Wide Facility Solutions as a Facility Solutions Manager, where you can leverage your managerial skills in the dynamic building maintenance industry We are seeking a dedicated and client-focused professional to oversee our service operations and ensure that our clients receive unparalleled service and support. As a Facility Solutions Manager, you...

  • Account Manager

    7 days ago

    Oregon, United States City Wide Facility Solutions Full time

    Join City Wide Facility Solutions as a Facility Solutions Manager, where you can leverage your managerial skills in the dynamic building maintenance industry We are seeking a dedicated and client-focused professional to oversee our service operations and ensure that our clients receive unparalleled service and support. As a Facility Solutions Manager, you...

  • Accounting Operations Manager

    3 weeks ago

    Oregon City, Oregon, United States Pikemann Full time

    About the Role:The Accounting Operations Manager will be responsible for supervising a team of accounting staff, including A/P, A/R, Accounting Clerks, and Grants and Payroll. This role will also involve reconciling General Ledger accounts, editing and approving Accounts Payable batches, and preparing monthly, quarterly, and annual financial...

  • Medical Office Account Manager

    3 weeks ago

    Oregon City, Oregon, United States Quantix Full time

    Job Title: Medical Office Account ManagerJob Summary: We are seeking a highly skilled Medical Office Account Manager to join our team at Quantix. The successful candidate will be responsible for generating quality revenue through qualified new patient starts and overseeing all aspects of account management training for new hires and current Account...

  • Regional Account Manager

    4 weeks ago

    Oregon City, Oregon, United States AmerisourceBergen Corporation Full time

    Job SummaryAs a Regional Account Manager at AmerisourceBergen Corporation, you will play a critical role in building and maintaining strong relationships with our customers. You will be responsible for identifying and resolving business, distribution, and operational issues, as well as working collaboratively with other team members to achieve sales and...

  • Account Manager

    6 days ago

    Oregon, United States Universal Presentation Concepts Full time

    Universal Presentation Concepts (UPC) is looking to a hire full-time Account Manager to join our team at our Madison, WI facility. Our Account Manager opening is a key role in our organization that builds strong relationships with key customers to sustain and grow our business.The Account Manager (AM) serves as the primary business contact for external...

  • Account Manager

    5 days ago

    Oregon, United States Universal Presentation Concepts Full time

    Universal Presentation Concepts (UPC) is looking to a hire full-time Account Manager to join our team at our Madison, WI facility. Our Account Manager opening is a key role in our organization that builds strong relationships with key customers to sustain and grow our business. The Account Manager (AM) serves as the primary business contact for external...

  • Medical Office Account Manager

    4 weeks ago

    Oregon City, Oregon, United States Quantix Full time

    Account Manager, Medical Offices, Chronic HealthLocation: Oregon/Boise (must live in Portant area)Type: Direct HireSalary: Up to $90,000 + commissions (maybe with required skills and VP approval) plus mileageThis position is part of the Specialty Pharmacy team. The role of the Account Manager is to generate quality revenue in the form of qualified new...

  • Senior Account Manager

    6 days ago

    Oregon, United States Veolia Environnement SA Full time

    Company Description Veolia Water Technologies, Inc. Industrial Solutions is a full-service industrial water management company with a focus on a cost effective blend of service, chemistry and equipment technologies. With our balanced process management approach to water-related issues, we are able to create and implement innovative, sustainable, custom water...

  • Energy Efficiency Account Manager

    3 weeks ago

    Oregon City, Oregon, United States CLEAResult Full time

    Job SummaryWe are seeking a highly motivated and experienced Energy Efficiency Account Manager to join our team at CLEAResult. As an Associate Account Manager, you will be responsible for developing and maintaining relationships with local market stakeholders, including contractors, distributors, and collaborating organizations.Key...

  • Account Manager for Chronic Health Services

    4 weeks ago

    Oregon City, Oregon, United States Quantix Full time

    Job Title: Account Manager for Chronic Health ServicesLocation: Oregon/Boise (must live in Portant area)Type: Direct HireSalary: Up to $90,000 + commissions (maybe with required skills and VP approval) plus mileageJob Description:This position is part of the Specialty Pharmacy team at Quantix. The role of the Account Manager is to generate quality revenue in...

  • Account Manager I

    1 week ago

    Oregon, United States ArcBest Full time

    ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture. Currently, we are looking for a Account...

  • National Accounts Project Manager

    4 weeks ago

    Oregon City, Oregon, United States Dormakaba Group Full time

    Job OverviewWe are seeking a highly skilled National Accounts Project Manager to join our team at Dormakaba Group. As a key member of our Access Automation Service Department, you will be responsible for overseeing and executing all aspects of new automatic door installations and site modernization after a contract is signed.Key ResponsibilitiesManage...

  • Account Manager/Project Manager

    1 week ago

    Oregon, United States PremiStar Full time

    What we offer:Work-life balance.Career advancement opportunities.A great manager and/or team.A compelling work culture and company values.A sense of purpose and employee appreciation.Support & Stability & TechnologyTrainingLocated in our Madison, WI facility and reporting to the General Manager, the Account Manager/Project Manager will sell HVAC Controls...

  • Accounts Receivable Specialist

    2 weeks ago

    Oregon City, United States Creative Financial Staffing Full time

    Accounts Receivable Specialist Join our client's close-knit team of five in the accounting department, where you will be an integral part of the finance operations. The office environment is casual yet professional and fun, reflecting the collaborative spirit that has been fostered by their Controller, who has been with the company for an impressive 30+...

  • Accounting Specialist 2

    6 months ago

    Oregon City, United States Clackamas County Full time

    JOB DETAILS AND QUALIFICATIONS We are seeking a motivated, detail-oriented and experienced professional to join our team as an Accounting Specialist 2 in the Clackamas County Department of Transportation & Development. If selected for this position, you will be at the core of our department's operations, providing essential accounting support across...

  • Project Accountant

    4 weeks ago

    Oregon, Wisconsin, United States Creative Financial Staffing Full time

    Project Accountant Job DescriptionWe are seeking a highly skilled Project Accountant to join our team at Creative Financial Staffing. As a Project Accountant, you will play a vital role in managing the financial aspects of construction projects, ensuring accurate budgeting, forecasting, and reporting.Key Responsibilities:Budget Management: Assist in the...