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Associate Quality Assurance Analyst

2 months ago

Nashville, United States HealthStream Full time

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We're proud of our values-forward culture that offers our people:

  • Mission-oriented work
  • Diverse and inclusive culture
  • Competitive Compensation & Bonuses
  • Comprehensive Insurance Plans
  • Mental and Physical Health Support
  • Work-from-home flexibility
  • Fitness Center Reimbursements
  • Streaming Good time off for volunteering
  • Wellness workshops
  • Buddy Program for new HealthStreamers
  • Collaborative work environment
  • Career growth opportunities
  • Continuous learning opportunities
  • Inspiring workspaces to collaborate and connect with other HealthStreamers
  • Free employee parking at our Resource Centers in Nashville, Boulder and San Diego
At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN, Boulder, CO, and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Associate Quality Assurance Analyst is an entry level quality assurance role. The Associate QA Analyst will learn to effectively design, develop and execute test plans for the company's proprietary software applications; coordinate, conduct and report results of testing by partnering with more senior members of the quality assurance team.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
  • Designs, documents and executes test cases for ongoing software releases and new software products.
  • Assists in all phases and types of software testing -- regression testing, performance testing, stress testing, unit testing, new feature testing, and other types as required.
  • Works closely with developers to reproduce errors, identify issues and resolve problems
  • Ensures that all bugs are documented, tracked and updated during the testing cycle using the bug documentation software
  • Assists application development staff in diagnosing user problems, and documenting issues found
  • Participates in the development of new features by creating new variables in support of new features.
  • Learns new test related tools to assist in QA testing (as needed)
  • Assists in setup / configuration of QA Testing environments
  • Relays pertinent defect information to QA/Development/Product team members.
  • Participates in Team Meetings to discuss team goals, tasks, and tools.
  • Assists in coordinating the distribution of software to new and existing clients.
  • Performs related duties as required.
Qualifications

Requirements
  • Bachelor's Degree in Computer Science, Information Systems, or other related discipline preferred.
  • 1 year of experience in technology preferred
Qualifications
  • Demonstrate excellent attention to detail, organization skills, and time management skills.
  • Work independently with limited supervision, and as part of a team.
  • Must demonstrate excellent attention to detail, organization skills, and time management skills.
  • Must be able to work independently with limited supervision, and as part of a team.
  • Must have the ability to communicate clearly and effectively with other team members.
Competencies
  • Ownership - Serving as a role model for ethical behavior and fostering an environment where others are empowered and expected do the same.
  • Communication & Positive Presence - Conveying information with confidence, passion, authenticity, and poise; tailoring ones message to be suitable and impactful for the audience.
  • Building Trust - Creating a culture of respect, cultivating relationships, fostering collaboration, and addressing conflict.
  • Strategic Thinking - Taking a long-term view of possibilities in developing or executing the vision for the future while considering global trends and their potential impact to the organization.
  • Casting Vision & Executing Change - Setting and driving a vision at the product, service, or organizational level in a way that inspires others to embrace change.
  • Learning Agility - Exhibiting an entrepreneurial spirit, keeping an open mind, and seeking new ideas and ways of doing things.
  • Execution Focus - Identifying, prioritizing, and acting on opportunities that create and maximize value.
  • Driving Results - Seeking opportunities to increase one's contribution to the organization; persevering to achieve quantifiable and measurable results.
  • Motivating Others - Energizing others toward achieving results; empowering them to take on new challenges and supporting them in those efforts.
  • Business Savvy - Synthesizing in-depth knowledge of business and financial terms and concepts, the industry, the organizations major competitors, and the entire HealthStream organization in order to maximize results.
Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:
  • Medical, Dental and Vision insurance
  • Paid Time Off
  • Parental Leave
  • 401k and Roth
  • Flexible Spending Account
  • Health Savings Account
  • Life Insurance
  • Short- and Long-Term Disability
  • Medical Bridge Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Identity Protection
  • Legal Protection
  • Pet Insurance
  • Employee Assistance Program
  • Fitness Reimbursement


Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer Together, we can make a difference in the world of healthcare.