Solutions Engineer

3 weeks ago

New York, New York, United States Cisco Full time

The application window is expected to close on: March 12

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate must reside in or be willing to relocate to Western/Upstate NY or appropriate location

Meet the Team

You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco's business is great, and our responsibility to each other and our culture is greater. We have an unrelenting focus on our customers' success, we are Cisco's growth engine and shape the company's future. Our values Customer-Driven Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers.

Your Impact

We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoM's, and running proof of concept activities. SE's partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence.

In addition to the above, the SE will perform the following functions:

  • Technology solution consultant to the customer and the Cisco account team.

  • Leverage an array of Cisco technology, services, and support specialists.

  • Collaborate closely with Account Manager on account planning activities.

  • Educate the customer on Cisco differentiation, creating demand.

  • Set brand preference to Cisco.

  • Align Cisco's product and services capabilities to customers business drivers.

  • You are self-driven and have a long history in the Networking field.

  • You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Routing & Switching, Data Center, Security, and Internet of Things solutions.

  • Minimum ten years of experience in the pre-sales engineering industry with a focus on Cisco's Enterprise Routing & Switching, Data Center and Security solutions.

  • In-depth knowledge of large IT environments and applications.

  • Deep understanding and operational experience with a routed and switched data/voice network.

  • Strong business acumen and customer presence.

  • Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions.

  • As a Systems Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Routing & Switching, Data Center, Security, and Automation solutions.

  • The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with cross-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products.

  • You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue.

  • While customer facing engagements will be the primary role, other duties will include training colleagues on Data Center, Virtualization and MOCA topics and practices. Developing best practices in sales approaches and technical execution.

Minimum Qualifications:

  • 10+ years of computing industry related experience.

  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.

  • Minimum CCNP, CCDP, VCP or similar vendor certification required.

  • Knowledge of Cisco's Solutions, networking fundamentals required.

Preferred Qualifications:

  • Pre-Sales experience preferred.

  • Typically requires BS/BA (EE/CS) or equivalent.

  • Customer intimacy skills

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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