ADP Software Administrator

7 days ago

North Charleston, United States Goodwill Industries of Lower South Carolina (Palmetto Goodwill) Full time

Join Palmetto Goodwill as an ADP Software Administrator - Be the Driving Force Behind Our Success

We are looking for someone who can add to making a significant impact to our dynamic and mission-driven organization Palmetto Goodwill is searching for a dedicated and innovative ADP Software Administrator to join our team. This isn't just a job; it's a chance to be at the heart of our technological transformation and contribute to a cause that changes lives

Why Palmetto Goodwill?

At Palmetto Goodwill, we are mission-driven, we believe in the power of work to transform lives. Join us in our mission to provide opportunities and hope to those in need. You will have a chance to work with cutting-edge technology and be a part of our continuous improvement journey. We invest in our employees' professional development, offering pathways to advance your career.

In our search for the ADP Software Administrator to join our team, the successful candidate will be responsible for the management, maintenance, support, and development of Palmetto Goodwill's Human Capital Management System. This role is essential for ensuring that our HCM system effectively supports various HR and compliance needs through accurate data management, comprehensive reporting, and insightful analytics.

Responsibilities:

  • Supports the development and maintenance of the organization's ADP software platform. Assists in the review, testing and implementation of modules, enhancements, upgrades, and ongoing development.
  • Collaborates with functional and technical staff. Builds and maintains an end-user matrix to provide appropriate and accurate system access across the organization.
  • Provides recommendations and suggestions to increase utilization, functionality, and efficiency to support organization goals.
  • Maintains system data, validation tables, system structure, etc. Maintains data integrity and confidentiality for applicants, team members and company information.
  • Monitors workflow setup and adjusts programming as needed to ensure appropriate notifications.
  • Ensures reporting capabilities support organizational needs; develops and implements training materials for standard and ad hoc reports; provides training to end users.
  • Troubleshoots and works directly with third-party software support to find resolutions in a timely manner.
  • Completes annual compliance reporting to include Applicant Tracking, Affirmative Action Plans, EEO-1, Vets 4212, etc. Validates and completes WOTC sec. 2 for all new hires. Responsible for providing accurate reporting to support other state, federal, program, and audit reporting to meet state, federal, regulatory, compliance and organizational needs. Supports the maintenance of business-related metrics.
  • Develops a variety of SOPs, procedures, guides, manuals and instructional tools for end user training and support. Acts as point of contact for system related questions. Provides training for team leaders on system use, functionality, and ongoing developments.
  • Trains new users on system access, processes, and functionality.
  • Builds forms and templates as needed. Uploads documents, information, training materials, policies, procedures, etc. for access.
  • Researches and correctly resolves data and reporting discrepancies. Elevates unresolved issues to the appropriate personnel.
  • Maintains appropriate data connectivity between recruitment and OFCCP dedicated outreach provider. Maintains the same as needed for other business supporting partners and identified needs. Serves as key liaison with third parties and other stakeholders.
  • Trains and supports system and end users on HR related software processes to include recruitment and onboarding, new hire processing, workflow notifications, reporting, analytics, performance management, and team member self-service.
  • Explores new ways to harness HCM capabilities, improved workflows, and increase efficiencies. Identifies and communicates opportunities for improvements, streamlining, and improved efficiency.
  • Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor and other Regulatory standards.

Work Location: In person

Apply now to join Palmetto Goodwill and be a part of something extraordinary

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