Current jobs related to Field Service Technician - Syracuse - Nscglobal

  • Field Service Technician

    4 months ago

    Syracuse, United States KJ Electric Full time

    Job DescriptionJob DescriptionWe are seeking a Service Technician to join our team! You will maintain and repair industrial production and processing machinery. Additional training offered.Responsibilities:Repair, install, and adjust industrial machineryTroubleshoot and repair defective equipmentPerform routine preventative maintenanceRespond to work...

  • Field Service Technician

    7 days ago

    East Syracuse, New York, United States S & W Services Inc. Full time

    Job OverviewS&W Services Inc. is on the lookout for dedicated and responsible individuals to fill the role of Field Service Technicians in the Central New York Region. We offer a comprehensive training program designed to enhance the expertise and capabilities of our team members.The primary responsibilities of the Field Service Technician include conducting...

  • Field Service Technician for Material Handling Equipment

    7 days ago

    Syracuse, New York, United States Industrial Maintenance and Repair Services, LLC Full time

    Become a Key Player as a Field Service TechnicianAre you a skilled technician with a background in field service maintenance? We are on the lookout for a dedicated technician to maintain and repair warehouse and conveyor systems.Key Qualifications: In-depth knowledge of AC motor controls, three-phase industrial electricity, variable frequency drives (VFDs),...

  • Refinery Field Service Technician

    3 months ago

    Syracuse, United States Koch Engineered Solutions Full time

    Are you someone that likes to perform hands-on mechanical and electrical work? Are you the type of person that likes to work in different environments and you don’t mind travelling for work? Are you curious how things work? Then, you would be a perfect fit working as a Field Service Technician for John Zink Hamworthy in the vapor group supporting...

  • Field Service Technician

    4 weeks ago

    Syracuse, United States Disability Solutions Full time

    Description:Objectives of this Role Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of Schneider products. Demonstrate excellent technical, customer service and communication skills on the job.Train customer employees on fundamental operation and maintenance procedures for Schneider...

  • Field Service Technician

    1 week ago

    Syracuse, United States Schneider Packaging Equipment Full time

    Description:Objectives of this Role Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of Schneider products. Demonstrate excellent technical, customer service and communication skills on the job.Train customer employees on fundamental operation and maintenance procedures for Schneider...

  • CNC Field Service Technician

    1 month ago

    Syracuse, United States Morris Group, Inc. Full time

    Job DescriptionJob DescriptionJob Posting #: 786AMorris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in western New York, western Pennsylvania and West Virginia. Our mission is to help manufacturers...

  • Material Handling Field Service Technician Syracuse NY Area

    3 months ago

    Syracuse, United States Industrial Maintenance and Repair Services, LLC Full time

    Job DescriptionJob DescriptionMaterial Handling Field Service TechnicianFull time field service maintenance technician needed to service warehouse and conveyor equipment. Applicant will need a strong understanding of AC motor controls, 3 phase industrial electricity, VFDs, PLCs, and must be able to read and understand electrical schematics for...

  • Solar Field Technician

    1 month ago

    Syracuse, United States QE Solar Full time

    Job DescriptionJob DescriptionAs a Solar Field Technician at QE Solar, you are responsible for providing ongoing field services support to multiple solar, battery storage (BESS) or other renewable energy systems on a continual/on-demand basis in order to optimize equipment performance, troubleshoot/resolve equipment issues, support emergency repairs and...

  • Field Technician

    2 months ago

    Syracuse, United States Taylor Northeast Full time

    Job DescriptionJob DescriptionTaylor Northeast is the mid-Atlantic and New England’s premier dealer of forklifts, container handlers, railcar movers, industrial floor cleaning machines, and much more. Headquartered near Reading, Pennsylvania with multiple branch facilities from Baltimore to New Hampshire, we sell, rent, service, and rebuild a range of...

  • IT Field Technician

    3 months ago

    Syracuse, United States Mirabito Energy Products Full time

    JOB DESCRIPTION Position: IT Field Technician Status: Full-time Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, Other Voluntary Coverage Hourly Rate: $20 - $22 ESSENTIAL FUNCTIONS- include and are not limited to: Provide hardware and software support services for locations and staff; and to install,...

  • Field Vehicle Systems Technician

    7 days ago

    Syracuse, New York, United States F2Onsite Full time

    Job OverviewThe Field Vehicle Systems Technician is responsible for providing technical support for fleet vehicles, focusing on IT and electronic/mobility systems. This role requires a strong presence in the field, ensuring that all equipment operates efficiently and effectively.Key Responsibilities:Maintain and update installation manuals for vehicle...

  • Conveyor Systems Field Service Specialist

    7 days ago

    Syracuse, New York, United States Industrial Maintenance and Repair Services, LLC Full time

    Become a Key Player as a Field Service Technician for Material HandlingAre you a skilled technician with a background in field service maintenance? We are on the lookout for a dedicated professional to join our team, focusing on the upkeep and repair of warehouse and conveyor systems.Key Qualifications: In-depth knowledge of AC motor controls, three-phase...

  • Automotive General Service Technician

    1 month ago

    Syracuse, United States Mr. Tire Auto Service Centers Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service...

  • Environmental Field Testing Technician

    1 hour ago

    Syracuse, United States Alliance Full time

    Overview: Are you ready to begin your journey towards a rewarding career in the environmental field? Does protecting the environment and gaining hands-on experience as an Environmental Field-Testing Technician interest you? Apply today! You'll get great hands-on experience, travel to exciting customer locations within your region (with expenses covered) and...

  • Automotive General Service Technician

    2 months ago

    Syracuse, United States Mr. Tire Auto Service Centers Full time

    Job Description The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro. Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an...

  • IT Field Support Technician I

    3 weeks ago

    Syracuse, United States TechMD Full time $23 - $26

    Job DescriptionJob DescriptionAt TechMD, we believe that happy employees lead to a better work environment, which in turn leads to a better experience for our customers. We’re constantly working to improve company culture, whether it’s through company-wide events or smaller, day-to-day things. We also have exciting opportunities for employees to get...

  • Commercial Tire Service Technician

    7 days ago

    Syracuse, New York, United States McCarthy Tire Service Co Full time

    JOB TITLE:Commercial Tire Service TechnicianJOB OVERVIEW AND RESPONSIBILITIESAs a vital member of our team, you will provide tire services both in our workshop and on the road. Your responsibilities will include mounting, balancing, rotating, and repairing tires as directed by the Service Manager. You will also engage in training sessions, adhere to safety...

  • CNC Field Service Technician

    3 months ago

    Syracuse, United States Morris Great Lakes Full time

    Job DescriptionJob DescriptionJob Posting #: 786AMorris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in western New York, western Pennsylvania and West Virginia. Our mission is to help manufacturers...

  • Field Service Supervisor

    3 weeks ago

    Syracuse, United States Clean Harbors Full time

    Clean Harbors in Syracuse, NY is seeking a Field Service Supervisor to plan, lead, organize and coordinate the daily operations of the service line crew.  This includes responsibility over proper operation of equipment, driving operational efficiencies at the work site and ensuring accurate documentation related to the job is completed in a timely...

Field Service Technician

1 month ago

Syracuse, United States Nscglobal Full time
Overview

NSC Global is currently looking for a Field Service Technician to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Field Service Technician

JOB TYPE: Direct Hire (W2) with NSC Global
START DATE: IMMEDIATELY

Responsibilities

This job requires reliable transportation for daily travel between sites.

Tasks
Maintain current instruction manuals for vehicle up-fitters to properly install complimentary component
Attend field worker training on new Devices and project rollouts
Provide lifecycle management of services pertaining to the mounting requirements for field support installations
Consult with the third-party supplier and the Customer to specify and update the vehicle dock kit specifications to reflect changes and updates to the vehicle mounts kits
Obtain written ergonomic and safety approval from the Customer's Fleet Services department, such department being responsible for vehicles and equipment, prior to introducing changes to vehicle kit mount components
Manage builds tailored to the field-based laptop business function
Provide the repair and reimage of field Devices
Manage Service delivery with the logistic provider to move Devices throughout the service territory
Stock a working inventory for break/fix swap outs
Provide vehicle mounting services, including installation work and incremental expansions of vehicles with respect to field-based equipment
Consult with the applicable third-party suppliers to specify and update the vehicle dock kit specifications to reflect changes and updates to the vehicle mounts kits, including modems, antennas and peripheral Devices
Obtain written ergonomic and safety approval from the Customer's Fleet Services department prior to introducing changes to vehicle kit mount components
Consult with the applicable third-party supplier and update the laptop dock component in all field installation kits to reflect retired dock models and their replacement
Consult with the applicable third-party supplier and update the vehicle kits' electronics and power components to reflect retired models and their replacements
Review and make accommodations for any changes in wiring or cabling that could result from any of the above kit component changes
Provide Lifecycle management of services pertaining to the video capturing requirements for field support installations;
Consult with the applicable third-party supplier and determine a lifecycle replacement schedule (for example, yearly as vehicles are replaced to allow for replacement of retired video camera with a new model)
Provide lifecycle management of services pertaining to the code blue Devices field support installations
Consult with the applicable third-party supplier update the vehicle kits to reflect code blue switch re-designs in order to begin utilising the new replacement part during yearly vehicle replenishment unfitting activities
Provide lifecycle management of services pertaining to the AVLS (Modem) Devices, configurations and testing for field support installations
Consult with the applicable third-party supplier and update the vehicle kits' communications modem mount plate to reflect retirement of styles and/or models with the replacement style
Review and make recommendations for any changes in wiring and/or cabling that could result from introduction of new modem style, including communication port
Provide the necessary testing process to ensure the new model operates with the field application
Investigate as needed and provide findings confidentially as related to AVLS (GPS Locations) and DriveCam videos and photos
Provide the modem activation and deactivation
Provide on-site services at multiple locations throughout the Customer's service territory on items specific to the field-based Service Recipients (e.g., vehicle mounts, modems, touch screen displays, vehicle wiring kits)
Recommend to the Customer means for improving the incumbent repair process, including efficient, cost-effective solutions that minimize the impact to the Customer's field-based Service Recipients and Services
Take reasonable care over specialized tools to ensure they are not lost, stolen or broken
By exception only, where operational business criticality requires, attend vehicles that require support in the field (the usual arrangement is that vehicles that require support will go to the nearest designated site, as described in row 32 below
Communicate, in person, the latest status and/or resolution to the end user.
Update the ticket with the asset management data, as appropriate.
Update and close the ticket.

Qualifications

Skill/Ability Knowledge:
• Able to work at a high level independently, utilizing other resources with good judgment
• Able to demonstrate high initiative and ownership of issues
• Able to make customers feel great about their support experience regardless of the outcome via high level, polished customer and relationship management skills
• Must have strong leadership skills and a willingness and ability to work through tough situations and solve challenging problems
• Extraordinary written, verbal and interpersonal skills are also a must
• Must be ready and willing to commit to continuous education, certification and self-improvement
• Must be able to act as a leader and set the example both technically as well as with all other employee responsibilities within his/her team
• Install, upgrade, support and troubleshoot XP, Windows 10 and Microsoft Office Apple, Mac, iPad, iPhone and any other authorized desktop applications
• Customize desktop hardware to meet user specifications and site standards
• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
• When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member
• Develop trends by monitoring and analyzing incoming calls, problems and support requests
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation

Hardware/Software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Works with other IT team members regarding new branch builds and upgrades
• Dealing with queries by following departmental procedures for fault resolution
• Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines
• Maintains IT records and tracking for area of responsibility
• Ensures that supported customer accurately completes the approved work request with the date and time of submission
• Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
• Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas
• Maintain adequate knowledge of operating systems and application software used to provide a high level of support
• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

Soft Skills:
• Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
• Interpersonal: Excellent customer service, technical, organizational, and communication skills - in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
• Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa. Must be able to work in the elements (hot weather/cold weather).