Convention Services Manager-Sales OEM

1 month ago

Amarillo, United States Embassy Suites Amarillo Downtown Full time
Job Summary

The Convention Service Manager is responsible to coordinate arrangements for group meetings and conventions. Plans coordinates and implements special events and other meetings conferences and special projects. Performs initial contract negotiations and vendor service agreements in addition to ensuring that the administrative functions for all Sales positions and the Director of Sales and Marketing are handled performing duties personally or through subordinate supervisors. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

Responsibilities

QUALIFICATIONS:

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Must be proficient in Windows operating systems
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid.
  • Comply with attainment of individual booking goals
  • Maintain Sales files in an organized fashion and as per specified standards.
  • Maintain Accounts Coverage Program.
  • Complete monthly competition statistics of all area hotels and turn into the Director of Sales by the fifth of each month.
  • Complete all 'Month End' reports for the Director of Sales and send to Corporate by the 5th of each month.
  • Type and process all contracts proposals memos and general correspondence for sales staff.
  • Type and distribute all banquet event orders banquet checks and Daily Event Sheets for the Catering Manager.
  • Assist with the administration of the checkbook accounting system as directed by the Director of Sales.
  • Order and maintain all Sales forms and collateral as specified and participate in monthly inventory counts.
  • Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate
  • Conduct monthly audit in Delphi system for Critical Dates Double bookings rate discrepancies print daily reports for DOS as needed and requested via Delphi and On Q.
  • Assist the Transient Sales Manager with processing distribution and maintain a follow up trace system for all RFP's as directed by DOS
  • Maintain trace system for all Sales and Catering Mangers and DOSM in respect to monthly commission/rebates for said groups. Ensure check requests W9's and PO's are copied and filed in Sales Checkbook and distribute to Accounting as received or said trace dates established.
  • Oversee and maintain efficient operation of the e-mail system.
  • Maintain GRC log audit monthly for accuracy and update accordingly for booking status per Sales Manager
  • Consults with representatives of client group or organization to plan details such as number of persons expected display space desired and food service schedule.
  • Plans coordinates and implements special events and other meetings conferences and special projects.
  • May be expected to perform initial contract negotiations and vendor service agreements up sell food and beverage
  • Notifies various department heads of arrangements made
  • Coordinates and organizes Pre and Post Cons
  • Creates and distributes weekly group resumes for all Sales bookings.
  • Works directly with Banquets and AV per clients needs.
  • Inspects rooms and displays for conformance to needs and desires of group.
  • Arranges publicity special functions adjusts complaints and performs other duties to promote goodwill.
  • Complete and pass requested system training to assist with daily job per the DOSM request.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Attend weekly F&B meeting.
  • Attend monthly F&B promotional meeting.
  • Be familiar with all Aimbridge Hospitality sales policies and house rules.
  • Ensure employees are at all times attentive friendly helpful and courteous to all guests managers and fellow employees.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).
  • Order all A/V equipment for functions (if applicable).
  • Handle inquires as part of Inquire Day Program.
  • Any other duties as required.
Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  • Shop Foreman

    4 days ago

    Amarillo, Texas, United States Bruckner's Truck Sales Full time

    Job Summary:As a Shop Foreman at Bruckner's Truck Sales, you will be responsible for the safe, efficient, and profitable operation of our Service department. You will oversee the work of our mechanics, ensuring that all repairs are completed to the highest standards.Key Responsibilities:Diagnose and repair complex diesel truck issuesManage and schedule work...

  • Sales Manager

    3 days ago

    Amarillo, United States Courtyard Amarillo Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Sales Representative

    15 hours ago

    Amarillo, Texas, United States Aramark Uniform Services Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Aramark Uniform Services. As a Sales Representative, you will be responsible for driving sales growth and expanding our customer base in the Amarillo, TX territory.Key ResponsibilitiesDevelop and execute sales strategies to achieve or exceed sales...

  • Sales Manager

    3 months ago

    Amarillo, United States NewcrestImage Full time

    ** Sales Manager** **Job Category****:** Sales **Requisition Number****:** SALES003621 Showing 1 location **Job Details** **Description** NewcrestImage is hiring a Sales Manager for our Embassy Suites Amarillo Downtown property! NewcrestImage is a premier company in the hospitality space that designs, builds and operates state-of-the-art hotels for the most...

  • Partnership Sales Manager

    1 month ago

    Amarillo, Texas, United States teamworkonline Full time

    Partnership Sales Manager – Amarillo Sod Poodles (Amarillo, TX). Member: Elmore Sports Group. Double-A Affiliate of the Arizona Diamondbacks. Texas League of Professional Baseball.We are seeking a bright, talented, driven individual to join our staff of seasoned industry professionals. We are offering a dynamic, challenging and fun learning environment, an...

  • Partnership Sales Manager

    2 weeks ago

    Amarillo, United States AEG Full time

    Partnership Sales Manager - Amarillo Sod Poodles (Amarillo, TX). Member: Elmore Sports Group. Double-A Affiliate of the Arizona Diamondbacks. Texas League of Professional Baseball. We are seeking a bright, talented, driven individual to join our staff of seasoned industry professionals. We are offering a dynamic, challenging and fun learning environment, an...

  • Partnership Sales Manager

    1 month ago

    Amarillo, United States teamworkonline Full time

    Partnership Sales Manager – Amarillo Sod Poodles (Amarillo, TX).   Member: Elmore Sports Group.  Double-A Affiliate of the Arizona Diamondbacks.  Texas League of Professional Baseball.We are seeking a bright, talented, driven individual to join our staff of seasoned industry professionals. We are offering a dynamic, challenging and fun learning...

  • Relief Customer Service Representative

    2 days ago

    Amarillo, Texas, United States Aramark Uniform Services Full time

    Job SummaryAramark Uniform Services is seeking a highly motivated and customer-focused Relief Customer Service Representative to join our team. As a Relief CSR, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Service: Respond to customer...

  • Outside Sales Manager

    4 weeks ago

    Amarillo, United States Globe Life a Family Heritage Division Full time

    Job DescriptionJob DescriptionFamily Heritage Division is currently hiring for a full-time Outside Sales Manager to work in the Amarillo area. This position offers competitive compensation, advancement, and the opportunity to make an impact. On average, our Outside Sales Manager brings home an average of $78,000 the first year with the opportunity to make...

  • Event Coordination Manager

    2 weeks ago

    Amarillo, Texas, United States Aimbridge Hospitality Full time

    Job OverviewThe Event Coordination Manager is tasked with overseeing the logistics for group gatherings and conventions. This role involves planning, organizing, and executing special events, meetings, and conferences, as well as managing various projects.Key responsibilities include conducting initial contract discussions and vendor agreements, while...

  • Automotive Customer Service Assistant

    3 weeks ago

    Amarillo, United States Mcgavocknissanlubbock Full time

    McGavock Nissan of Amarillo is looking for an enthusiastic, outgoing, eager to learn Automotive Customer Service Assistant. This is a full-time position with some Saturdays required. Job Duties: Contact customers to check in on their service experience. Work closely with management on KPI scores and make calls to obtain OEM surveys. Assist service advisors...

  • Catering & events Sales Manager

    3 weeks ago

    Amarillo, United States The Amarillo Country Club Full time

    Position Overview: The Event Sales Manager will play a crucial role in driving event sales and managing the planning and execution of events at Amarillo Country Club. This individual will be responsible for selling and coordinating events, building strong relationships with Members and guests, and ensuring that all events are executed flawlessly. The ideal...

  • Catering & events Sales Manager

    6 days ago

    amarillo, United States The Amarillo Country Club Full time

    Position Overview: The Event Sales Manager will play a crucial role in driving event sales and managing the planning and execution of events at Amarillo Country Club. This individual will be responsible for selling and coordinating events, building strong relationships with Members and guests, and ensuring that all events are executed flawlessly. The ideal...

  • Catering & events Sales Manager

    3 weeks ago

    Amarillo, United States The Amarillo Country Club Full time

    Position Overview: The Event Sales Manager will play a crucial role in driving event sales and managing the planning and execution of events at Amarillo Country Club. This individual will be responsible for selling and coordinating events, building strong relationships with Members and guests, and ensuring that all events are executed flawlessly. The ideal...

  • Catering & events Sales Manager

    1 week ago

    amarillo, United States The Amarillo Country Club Full time

    Position Overview: The Event Sales Manager will play a crucial role in driving event sales and managing the planning and execution of events at Amarillo Country Club. This individual will be responsible for selling and coordinating events, building strong relationships with Members and guests, and ensuring that all events are executed flawlessly. The ideal...

  • Customer Service Manager

    5 days ago

    Amarillo, Texas, United States Baptist Community Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Baptist Community Services. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our facility, ensuring exceptional customer service, and leading a team of staff members.Key ResponsibilitiesCustomer...

  • Marketing Sales Manager

    4 weeks ago

    Amarillo, United States Sinclair Broadcast Group Full time

    Job Description POSITION SUMMARY We are looking for a Marketing Sales Manager who will provide leadership by executing sales strategies and plans to achieve local sales goals, developing and supporting a successful cross-platform sales and marketing team to effectively deliver results, building and maintaining client relationships and managing sales...

  • Event Coordination Manager

    2 weeks ago

    Amarillo, Texas, United States Aimbridge Hospitality Full time

    Job OverviewThe Event Coordination Manager plays a crucial role in orchestrating arrangements for group gatherings and conventions. This position is responsible for planning, coordinating, and executing special events, meetings, conferences, and various projects. The manager will engage in initial contract discussions and vendor service agreements while...

  • Licensed Customer Service Sales Rep

    3 months ago

    Amarillo, United States Farmers Insurance Full time

    Job DescriptionJob DescriptionFARMERS INSURANCE - Customer Service Sales Representative: Do you have a passion for customer care and a flair for understanding the needs and motivations of people? If so, we want you on our team! As our Customer Service Specialist, you’ll work to inspire customer loyalty and significantly enhance the overall Farmers...

  • Gift and Home Manager

    2 months ago

    Amarillo, United States United Family Services Inc Full time

    Summary:Key Requirements: The Dish Retail Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is an enthusiastic sales leader who efficiently oversees the daily operations of the Dish Retail specialty store.When a guest enters my area or department, my first and most important...