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CCCAP Program Support Specialist- Human Services

2 months ago

Eagle, United States Eagle County Full time

Hiring Range: $26.66/hr-$32.00/hr. The maximum pay for this position is $37.33/hr.

The CCCAP Program Support Specialist is responsible for supporting child care providers who are participating in Colorado Child Care Assistance Program (CCCAP), by developing and maintaining relationships with the providers, facilitating their enrollment in the program, assisting them to understand and navigate CCCAP, and accurately maintaining the provider’s electronic records in the state tracking system. This role directly contributes to the goals of the Economic Services Division within Eagle County's Department of Human Services. This position also provides administrative support for Eagle County’s Early Childhood Strategic Goals.

Applicants are encouraged to apply by, Friday, July 19th, however, the job will be kept open until filled.

Schedule: M-F, 8am-5pm. This job may require you to travel to other locations within the County such as, Eagle, Avon, El Jebel. (The position is primarily based out of Eagle (home office)).

Being part of the DHS family:

The Department of Human Services (DHS) directly touches the lives of thousands of Eagle County residents every year. From helping families and individuals access programs that put food on the table, warm their homes, and find childcare to protecting those too young or too old to protect themselves, DHS is the team of people who ensure families and individuals in our community have what they need to live a stable life now and in the future.

Economic Services (a division within the Department of Human Services) is responsible for administering a range of critical public assistance programs including Cash, Child Care, Emergency, Energy, Food and Medical Assistance, as well as connecting customers to other vital resources and supports.

View the full job description here

Responsibilities include:

  • Helping child care providers enroll in CCCAP and understand program rules.
  • Communicating with providers through various channels and resolving discrepancies in payments.
  • Providing training on the attendance system and other CCCAP related topics.
  • Managing provider data and functions within a software system (CHATS).
  • Analyzing child care rates and establishing payment schedules.
  • Responding to inquiries and maintaining confidentiality of provider information.
  • Ensuring program accountability through reports and audits.
  • Staying updated on CCCAP regulations and serving as a subject matter expert.
  • Traveling within Eagle County to support providers.
  • Performing general administrative tasks and participating in department projects.
The ideal candidate will have:
  • Certificate in office management or Associates degree in business or related field preferred
  • Two years administrative or similar work experience required
  • More than two years administrative or similar work experience preferred
  • Working knowledge of the Colorado Child Care Assistance Program preferred
  • Knowledge of the Child Care Automated Tracking System (CHATS) preferred
  • Bilingual (English/Spanish) communication skills.
  • Strong computer and data management skills.
  • Excellent customer service skills and the ability to handle confidential information.
  • The ability to prioritize tasks and manage competing deadlines.
Review the full job description here

Culture & Benefits

A career with Eagle County Government impacts and enriches the lives of our community members by following our mission: Creating a Better Eagle County for All. With nearly 500 amazing employees, Eagle County is a progressive and values-driven organization located in the heart of the Rocky Mountains.Outdoor enthusiasts and those seeking a small-town community are attracted to Eagle County for its amazing lifestyle. Although we are best known for our world-class skiing, hiking, biking, fishing and outdoor activities, it is really the people that make our valley so great

Diversity, Equity, and Inclusion

The County is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We strive for a healthy and prosperous community that promotes all people having equitable access and opportunity. This starts with our internal practices and work. All employees of the County have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other County-sponsored and participative events

Great benefits See the details
  • Comprehensive and low-cost medical, dental, and vision insurance (as low as $85/month for employees only)
  • Wellness program where you can earn cash or extra days off
  • 12 paid holidays
  • Paid time off (starting at 12 days) and additional medical leave
  • Paid volunteer hours
  • 8% (dollar-for-dollar match) retirement plan
  • Free classes at Colorado Mountain College
  • Eagle County University classes (internal training)
  • Tuition reimbursement programs
  • Bilingual Pay Incentive
  • Free bus pass and more


Eagle County is proud to be an Equal Opportunity Employer. Working in a diverse, respectful and inclusive environment is essential for our employees to be successful in serving our community. We do not discriminate with regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, genetics, national origin, disability, veteran status or any other legally protected status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Relocation & Housing Information