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Senior GIS Specialist

3 months ago


Springfield, United States City of Springfield, Massachusetts Full time

The Springfield-Greene County 911 Emergency Communications Department is in the process of moving to Next Generation 9-1-1 technology. With this move, GIS plays a crucial role in both location validation and emergency call routing. Having accurate and timely updates to the layers that support these functions is critical to the department's emergency response services. The Senior GIS Specialist will be responsible for maintaining the GIS layers that support this new system as well as correcting GIS-elated location and dispatch errors as they occur. In addition to supporting these daily operations, this position will also be integrating GIS data from the surrounding counties into the Greene County database. This will ensure that automatic aid as well as transferred calls are dispatched accurately. The job duties of this position include: maintaining core 911 GIS layers such as addresses, centerlines, fire response areas, police response areas, and emergency medical response areas that feed into the NG9-1-1 system, correcting and troubleshooting location and dispatch related errors that were encountered during operations to ensure they are handled correctly in the future, integrating surrounding county data layers into local data to ensure accurate automatic aid and call transfers. This position will also be responsible for all workflows and processes related to GIS data and the NG9-1-1 system. This will primarily include loading and refreshing data but will extend to maintaining the internal map that dispatchers utilize. Additionally, this position will create custom maps for partner agencies, which will include utilizing various spatial analysis tool dependent on the request. This position will coordinate with the partner agencies to determine mapping needs as well as create standard layouts to provide uniform maps to all customers. Mapping products will include both digital as well as paper copies. Qualifications and Requirements Experience, Education, and Training Graduation from an accredited college or university with a Bachelor's Degree in Geospatial Science, Planning, Geography, Computer Science, Information Systems, or a closely related field; AND One year of responsible experience in GIS applications; OR Associate's Degree with significant course work in the above fields; AND Two years of responsible experience in GIS applications. A Master's Degree in an above related field may be substituted for one year of the required experience. Experience can be substituted for education on a year for year basis. PREFERRED Experience with ArcGIS Pro, ArcGIS Desktop, GPS, ArcGIS Online, ArcGIS Arcade, ESRI Geoprocessing Tools, or Python. None required Licensing/Certification Other Requirements Equal Opportunity Employer/Disability and Vet Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment. Proof of United States Citizenship/Authorization to Work in The United States as established by the Immigration Reform Act of 1986 is a condition of employment. Pre-employment drug testing is required. All interested candidates *MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission.* Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.


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