Retail Store Supervisor

1 week ago

St Petersburg, United States Sunnyside Full time
COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If you're interested in joining our mission, click the below links to join our team today

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Retail Store Supervisor of Sunnyside* 22nd St - St Petersburg, FL will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures. As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.

At Sunnyside, we believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Supervisor, you will have:
  • Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.
  • Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.
  • Elevated skills in decision making, active listening and problem solving.
  • Advanced cannabis product knowledge and industry compliance standards.
  • Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service
CORE JOB DUTIES
  • Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non-peak periods.
  • Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.
  • Respond to all employee's questions, concerns or suggestions and communicate team resource requirements to management.
  • Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.
  • Direct the workflow of the team by creating morning rosters, break sheets, and delegating daily responsibilities.
  • Ensure team accountability to compliance with all company policies, procedures, state and local laws.
  • Manage escalated customer concerns and respond to complex or nonstandard product questions.
  • Investigate any cash, POS or product discrepancies and escalate/record appropriately.
  • Troubleshoot technical issues or glitches in POS system.
  • Verify inventory counts and cash deposit totals; reconcile any discrepancies.
  • Maintain inventory of marketing assets including fliers, merchandise, and promotional materials.
  • Ensure a clean and safe environment for employees and customers. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance)
  • Ability to walk or stand for extended periods of time
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
  • High School Diploma or equivalent
  • 3 - 5 years' experience in customer service
  • 1+ year experience leading or mentoring a team; cannabis experience preferred
  • Excellent customer service skills
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
  • Excellent communication, interpersonal, and persuasive skills
BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com
Reporting a Scam:

Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

  • Retail Store Supervisor

    4 weeks ago

    St. Augustine, Florida, United States Speedway Full time

    Assistant Store Leader Job DescriptionWe're excited to be part of the 7-Eleven family of stores. If you enjoy working as part of a retail management team and have previous supervisory experience, we would love the opportunity to talk with you.At Speedway, we're focused on your success. We're committed to ensuring our employees receive proper training so they...

  • Retail Customer Service Associate

    3 weeks ago

    St Petersburg, United States FedEx Full time

    FedEx - JobID: PDX_FEC_77C04256-806E-4C72-9A8E-08BE74BA61F0_240439 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Supervisor

    2 months ago

    St Louis, United States Advantage Solutions Full time

    Full-Time Retail Supervisor At our Company, we grow People, Brands, and Businesses! Our Retail Merchandising Team is seeking a competitive and ambitious Supervisor with proven experience managing and motivating associates, increasing sales, and merchandising. The Retail Supervisor is responsible for achieving and maintaining all client and customer...

  • Culinary Stylist

    4 weeks ago

    St. Petersburg, United States Qurate Retail Group Full time

    Job SummaryAs an On-Call Culinary Stylist at Qurate Retail Group, you will play a key role in coordinating food presentations that enhance the on-air imagery and sales of individual products. Working under the guidance of the Supervisor of the Studio Kitchen, you will be responsible for styling demos, setting up tables, and managing product consignment.Key...

  • Retail Department Lead

    4 weeks ago

    St. Petersburg, Florida, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.Key ResponsibilitiesCustomer Experience: Create a positive...

  • Retail Operations Assistant

    1 month ago

    St. Marys, Georgia, United States Hibbett Retail, Inc. Full time

    Job SummaryThe Retail Operations Assistant is responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear. This includes establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling. The ideal candidate will have excellent...

  • Retail Store Associate

    3 months ago

    St. Petersburg, United States Wild Fork Foods Full time

    Description As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper...

  • Retail Sales Associate

    4 weeks ago

    St. Petersburg, Florida, United States TJ Maxx Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a Retail Sales Associate, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and...

  • Store Associate>

    6 months ago

    St Petersburg, United States RaceTrac Full time

    RaceTrac - 4625 66th St. N. [Retail Associate / Stocker / Team Member] As a Store Associate at RaceTrac, you'll: Provide prompt, efficient, and courteous guest service; Follow company policies and procedures; Sell products to individuals in a high volume convenience store outlet; Help to maintain a clean, stocked, customer friendly environment inside and...

  • Retail Associate>

    6 months ago

    St Petersburg, United States Ross Stores, Inc. Full time

    Ross Stores - 4860 Park St North [Retail Sales / Team Member] As a Retail Associate at Ross Stores, you'll: Ensure Customers have a positive shopping experience; Greet all Customers; Operate the cash register; Ensure proper merchandise presentation; Provide prompt and efficient customer service at all times; Perform a range of functions in all areas of the...

  • Store Supervisor

    2 months ago

    St Louis, United States Taco Bell - Dougherty Ferry Full time

    Taco Bell - Dougherty Ferry is looking for a full time or part time Store Supervisor for our location in St. Louis, MO. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures...

  • Store Supervisor

    6 months ago

    St Louis, United States Taco Bell - Olive Full time

    Taco Bell - Olive is looking for a full time or part time Store Supervisor for our location in St. Louis, MO. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with...

  • Store Leadership Position

    4 days ago

    St. Petersburg, United States Family Dollar Full time

    Store Manager Job Description:Are you a motivated and results-driven professional looking for a challenging leadership role? Do you have a passion for retail and a talent for building high-performing teams?We are seeking an experienced Store Manager to join our family of store leaders. As a Store Manager, you will be responsible for leading a team of sales...

  • Store Supervisor

    4 weeks ago

    St Louis, United States Taco Bell 641 Full time

    Job Title: Store SupervisorJob Summary:Taco Bell 641 is seeking a highly motivated and experienced Store Supervisor to join our team in St. Louis, MO. As a Store Supervisor, you will assist the General Manager in managing the day-to-day operations and staff, ensuring compliance with company policies and procedures. You will also be responsible for the...

  • Retail Associate

    4 weeks ago

    St Cloud, United States SAS Retail Services Full time

    Are you a people person, persuasive, positive, confident? If so, we’re now hiring Retail Sales Representatives and looking for people just like you!  We’re a sales-based team seeking sharp, creative people who understand retail’s end-game - product available on shelf and on display for consumer purchase.  If you’re ready to make a difference,...

  • Retail Department Supervisor

    1 month ago

    Saint Petersburg, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Store Manager

    5 days ago

    St Marys, United States Ollie's Bargain Outlet, Inc. Full time

    Description THIS IS A NEW STORE COMING SOON TO Saint Mary's, Ohio Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the “good stuff cheap” mindset. BE...

  • Retail Department Supervisor

    3 weeks ago

    Saint Petersburg, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Store Associate

    4 months ago

    St Paul, United States Savers | Value Village Full time

    Description Job Title: Retail Store Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Retail Store Guest Service Specialist

    3 weeks ago

    St Paul, United States Juut Midwest Inc. Full time

    Position Title: Woodbury - Juut Salon and Retail Store Associate Supervisor: Salon Manager Hours: Sunday: Woodbury Store 10:45-5 Tuesday-Friday: Woodbury Salon 9:30am-8:30pm shift varies Saturday: Woodbury Salon/Store: 9:30-5:30pm (not every Saturday needed but at times may need to fill a Saturday periodically.) Summary: The main responsibilities of the...