Retail Department Lead
3 days ago
We are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.
Key Responsibilities- Customer Experience: Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
- Team Leadership: Oversees a team of Associates, assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
- Training and Development: Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs, and partners with Management on Associate training needs to increase effectiveness.
- Operational Excellence: Ensures Associates execute tasks and activities according to store plan, prioritizes as needed, and communicates accurately and effectively with management and Associates when setting and addressing priorities.
- Availability: Available to work flexible schedule, including nights and weekends.
- Merchandising Techniques: Strong understanding of merchandising techniques.
- Communication and Organizational Skills: Strong communication and organizational skills with attention to detail.
- Leadership Experience: 1 year retail and 6 months of leadership experience.
We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment.
We are an equal opportunity employer and welcome applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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