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Crisis Professional

3 months ago


Wausau, United States North Central Health Care Full time

The Crisis Professional (CP) Provide crisis intervention, crisis counseling for individuals and families, referral and short-term follow-up, and collaborative community consultation, and education. Perform crisis line risk assessments to evaluate and triage to the most appropriate treatment setting.

We have full and part-time roles available. The shifts on our units are 6:00am – 3:00pm OR 10:00am - 10:00pm. Our wages range from $20.60 - $33.48 per hour based on experience, plus $1.50 - $2.50 shift differential depending on shift worked.

Who We Are:

North Central Health Care is an organization serving Langlade, Lincoln and Marathon counties within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team.

What You’ll Do:

  • Provides immediate support in on-site and mobile crisis situations for Behavioral Health Services
  • Develops crisis plans based on crisis assessment information
  • Collaborates with law enforcement
  • Communicates effectively with all necessary personnel throughout patient care cases.
  • Provides information, support, intervention, emergency services coordination, and referral for additional or ongoing services
  • Documents in a detailed and timely manner the care provided in the EMR
What You Bring:

Crisis Professional I: High School Diploma, Mental Health/AODA/Nursing/Other certificate, or Associate’s Degree plus 2 years of relevant experience.

Crisis Professional II: Bachelor’s Degree in Human Services, psychology, or another related field with a preferred one year or work in a related field.

Crisis Professional III: Master's Degree in Human Services, social work, counseling, or another related field, with a preferred one year of work in a related field.

Skills & Knowledge:
  • Communicate effectively with others.
  • Confidently make decisions as needed in crisis situations.
  • Detail oriented documentation.
  • Reliable attendance.
  • Calm and composed in crisis situations.
  • Ability to provide patient centered and trauma informed care.
  • Passion for working with a diverse population in various settings.
  • Valid Wisconsin driver's license, use of a personal vehicle and appropriate auto insurance coverage as required by North Central Health Care.
What You’ll Get:
  • Pay from $20.60 -$33.48 per hour depending on experience, plus $1.50-$2.50 shift differential depending on shift worked.
  • Full-time and part-time positions open. Shifts on our units are 6:00am – 3:00pm, 6:00pm – 6:00am or 10:00am -10:00pm.
  • PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, pharmacy, newly updated facility, life insurance, accident insurance, pet insurance, hospital insurance, employee discounts.
  • As an employee of NCHC, you could be eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 6.9% and NCHC will match this at 100% each pay period


In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)