Retail Pharmacy Technician

3 weeks ago

Bangor, United States Hometown Pharmacy Full time
Retail Pharmacy Technician - PTCB

The Pharmacy technician operates under the direct supervision of the pharmacist and is responsible for performing the administrative and service-based duties that keep our customers satisfied. The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers.

The duties of this job are as follows:
  • Greet/wait on/service/answer question etc. for the store's customers
  • Receive prescriptions/gather and process patient information
  • Computer processing/adding patients, doctors, drugs, etc.
  • Filling Rxs/processing/counting/labeling, etc.
  • Answering the phone
  • Call Doctor's office for refills when needed
  • Calling Doctor's office for patient/Rx information -clarification, etc.
  • Take phone in prescriptions from Doctor's office @ pharmacists' delegation
  • Call insurance company when needed
  • Checking in Rx orders for patient/calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary)
  • Inventory control-walking the shelves/straightening/checking for outs and over stock/checking for outdates, checking transfer website, etc.
  • Daily orders for inventory/stock reviewing the negative on hand, counting/correcting improper inventory counts
  • Reviewing and counting through Top 200 inventory when received from the Rx Services Dept
  • Reviewing and attempting to correct prescriptions listed on Little A report
  • Reviewing and correcting prescriptions listed on Negative Paid Report
  • Reviewing medication synchronization calendar and processing patients 3-5 days prior to sync date
  • Checking on owes and making sure items have been ordered and received promptly
  • Stock Rx dept. daily with supplies/bags/vials, etc...
  • Clean Rx dept.-straighten/dust/empty trash/vacuum, etc...
  • File and complete daily information on Rx's filled
  • Separate and file invoices
  • Check in C-IIs and complete order forms
  • Return prescriptions to stock not picked after 30 days, credit insurance company and patient records
  • Process third party checks via Epicor and enter into google drive spreadsheet daily
  • Outdate checks are posted under miscellaneous, not third party
  • Clean/maintain the computer system: delete duplicate drugs files, prescriber files, etc.
  • Run cash register
  • Help out front when necessary
  • Print and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepancies
  • Make sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy Services
  • Make sure that everyone running a cash register is aware of bad accounts, or questionable circumstances
  • Train back up person for vacations, sick days, etc.
  • General housekeeping to be completed by store team:
  • Daily: empty trash, vacuum
  • Weekly: clean bathrooms, dust shelves/fixtures
  • As needed/requested: move products/boxes; run errands/make deliveries; face products on shelving
  • Do whatever is deemed necessary for creating a friendly, caring, safe and happy environment/culture for both customer and teammates.
  • Have Fun and Be Positive Everyday
Skills that are an absolute must include:
  • Outstanding Customer Services Skills
  • Effective Communication Skills
  • Attention to detail
  • Time Management
  • Organization Skills
  • Basic Computer Skills
  • Willingness to learn new skills
  • Must be have PTCB certification
Benefits of working for HomeTown Pharmacy:
  • Competitive Wages
  • Benefits
  • Work Life Balance

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