Help Desk

2 weeks ago


Harrisburg, United States Indotronix International Corporation Full time

Required Skills:
• Experience with call tracking and ticketing software
• Attentive to details and ability to be resourceful (using supplied documentation)
• Ability to support users with limited knowledge of computers, software, hardware, and systems
• Above average communication skills and telephone manner.
• Excellent organizational skills
• Basic User & Security Group Active Directory administration
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365
• Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation)
• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service
• 1+ years previous IT Service Desk and/or Call Center experience required.

***Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least two weeks' notice beforehand.***

Indotronix is an Equal Opportunity Employer


  • Help Desk

    1 week ago


    Harrisburg, United States DevCare Solutions Pvt., Ltd. Full time

    Job Summary: **Responsibilities**: - Analyze and resolve hardware and software problems - Provide support for network connectivity, including LANs, WANs, VPNs, and mobile devices - Assist in maintaining IT infrastructure and network administration tasks - Collaborate with team members to improve IT processes - Utilize ticketing systems like Jira to track...


  • Harrisburg, United States Anveta INC Full time

    **Role - HDA3 A4 SC3 (Tier 1 Help Desk)** **Location : 1101 South Front St., Harrisburg, PA ---(Onsite)** **Duration: 6+ Months** **The Help Desk Analyst performs the skills listed below-** - Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. - Investigates and resolves computer software and...

  • Help Desk Support

    1 week ago


    Harrisburg, United States Info Origin Inc. Full time

    **Tier 1 Help Desk || Contract || Onsite - Harrisburg, PA** **More than 1 year of experience is required.** **Job description**: This is a Tier 1 position requiring working on phones all day. **Required Skills**: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves...

  • Help Desk

    2 weeks ago


    Harrisburg, United States DevCare Solutions Pvt., Ltd. Full time

    Job Overview: **Duties**: - Troubleshoot software and hardware issues - Utilize IT support tools such as Jira, SCCM, and Remedy for ticket management - Assist with network connectivity, DNS, firewall configurations - Provide exceptional customer service to end-users - Collaborate with other IT teams for problem resolution Qualifications: - Proficiency in...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States Vector Consulting, Inc Full time

    Our government client is looking for an experienced Help Desk Analyst on an onsite 9+ months renewable contract role in Harrisburg, PA. Position- Help Desk Analyst Job Description: This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be...

  • Help Desk Analyst

    2 weeks ago


    Harrisburg, United States Apollo Technology Solutions LLC Full time

    **Role: Help Desk Analyst** **Location: Harrisburg, PA** **Duration: 1+ Months (Possible to extend)** **There are two available Tier 1 positions.** **This requisition has an hour-long in-person interview.** **This requisition's current PO is funded through 6/30/24, so use that date in the RTR. Contract end date is dependent on the final schedule and...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States InfoPeople Corp Full time

    Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team s training limitation. This team...

  • Help Desk Analyst

    2 weeks ago


    Harrisburg, United States ATC Full time

    There are two available Tier 1 positions. This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at - 1101 South Front St., Harrisburg, PA 17104 The Help Desk Analyst performs the skills listed below - Provides...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States ATC Full time

    Help Desk Analyst - Tier 1Onsite Role at Harrisburg PAJob Description:This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. This is an operational-type job and reliability, and communication are key components to making the department successful. Someone with customer...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States ATC Full time

    Help Desk Analyst - Tier 1Onsite Role at Harrisburg PAJob Description:This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. This is an operational-type job and reliability, and communication are key components to making the department successful. Someone with customer...

  • Help Desk Support

    2 weeks ago


    Harrisburg, United States Crescens Full time

    Job Title: Help Desk Support Location: Harrisburg , PA Duration: 2+ months Type: Contract Job Description: Sets up high speed printers and impact printers. Physically checks printing quality and monitors printer performance. Properly removes jams or other printer related print stoppages. Removes, separates and distributes all output from printers....

  • Help Desk Tier I

    1 week ago


    Harrisburg, United States Info Origin Full time

    There are two available Tier 1 positions. **This requisition has an hour-long in-person interview.** This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at - 1101 South Front St., Harrisburg, PA 17104 Since...

  • Help Desk Analyst

    6 days ago


    Harrisburg, United States ATC, Inc. Full time

    The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team's training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the main...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States ATC Full time

    The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team’s training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States ATC Full time

    The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team’s training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the...

  • Help Desk Analyst

    1 week ago


    Harrisburg, United States ATC Full time

    The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team’s training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the...


  • Harrisburg, United States Ollie's Bargain Outlet, Inc. Full time

    We are hiring for multiple roles, from entry-level to lead positions. Come join Ollie's 40-year history of retail success. A publicly traded company since 2015, we're 500 stores strong in 30 states, and intensely focused on increasing our footprint. Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to...

  • (Tier 1 Help Desk)

    1 week ago


    Harrisburg, United States LanceSoft Full time

    The Help Desk Analyst performs the skills listed below: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical...


  • Harrisburg, United States Insight Global Full time

    This role is a long term extending contract that requires 4 days per week onsite in Harrisburg, PA.Must HAVES:1+ years of experience in a Tier I Helpdesk role, providing primarily over the phone support with ticketing systemsExperience troubleshooting hardware and software in an enterprise level environmentHands-on experience with Active Directory and...


  • Harrisburg, United States Insight Global Full time

    This role is a long term extending contract that requires 4 days per week onsite in Harrisburg, PA.Must HAVES:1+ years of experience in a Tier I Helpdesk role, providing primarily over the phone support with ticketing systemsExperience troubleshooting hardware and software in an enterprise level environmentHands-on experience with Active Directory and...