Health Insurance Market Navigator

1 month ago

St Augustine, United States Flagler Health+ Full time

The Health Insurance Market Navigator will educate and assist individuals and families in understanding their insurance options as available through the Health Insurance Marketplace-part of the Affordable Care Act-and provide assistance in completing the application process, enrolling, and post enrollment assistance. Full-time position for 40 hours per week to cover St. Johns County.

  • Explain the Health Insurance Marketplace application process, program requirements, and timelines to interested consumers, accurately and in understandable terms
  • Interview individual consumers to obtain information needed to apply for insurance and potential payment assistance programs/
  • Facilitate computer-based application and enrollment into Marketplace insurance plans
  • Provide post enrollment assistance
  • Assist and ensure proper set-up and breakdown of enrollment events at assigned community sites
  • Ensure proper documentation and data collection as needed for program reporting and tracking
  • Responsible for maintaining program supplies and equipment provided
  • All other duties as assigned by department.
Education
  • High School Diploma/Equivalent
Preferences
  • Related college and/or experience in medical and/or social services.
  • Bilingual skills are a plus (English/Spanish, English/Creole, English/Russian or American Sign Language)
Experience requirements
  • 0-1 year Insurance/Marketplace Navigation
Additional Information
  • Must have reliable transportation, be licensed and insured
Skills & Abilities
  • Ability to work in diverse settings in the community.
  • Ability to work flexible hours, including nights and weekends.
  • Computer skills – intermediate level or above required; ability to efficiently navigate the Internet, Marketplace website, and input data into applicable computer systems; familiarity with Microsoft Access, Word, Excel and Outlook.
  • Cellular phone competency.
  • Must be a self-starter and work with limited supervision.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to interact and communicate effectively and appropriately with both peers and professionals, as well as consumers (individuals and families).
  • Reading, writing, and basic math skills are required Basic knowledge of health Insurance with ability to explain in an understandable manner.
  • Knowledge of public assistance programs, ability to conduct fact-finding interviews, and ability to provide information concerning eligibility for public assistance programs.
  • Basic knowledge of income tax terminology.
  • Must pass background check and fingerprint screening as required for Navigators.


Level 2 DCF Background Check Level 2 DCF Background Check required upon hire.
Motor Vehicles Record (MVR) Background Check

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