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Field Service Technician

3 months ago

Arlington, United States Wilks Full time
Company Information: MGB Manufacturing, LLC is a Wilks Brothers company. Wilks Brothers is a multifaceted, family-based partnership headquartered in Cisco, Texas with employees working in offices in Cisco, Willow Park, Fort Worth, Houston, and beyond. We invest in relationships and recognize the value in people, communities, and businesses. Our customers are not a number; they are a name, a family member, a friend. In the good times and in difficult times we treat them all equally – exactly how we want to be treated. We believe that business is not just about profit – it is personal too. At Wilks Brothers, we respect the people that make our business grow: our employees and our customers. Our goal is to develop mutually beneficial partnerships utilizing our core values of: Faith, Integrity, Team, Growth and Loyalty.

Website: www.MGBryan.com

We do not offer visa sponsorship for this position.

Benefits:

  • Competitive Compensation Package
  • Medical + Dental + Vision Coverage
  • 401K + Company Match
  • Life Insurance + Long Term Disability Coverage – 100% Company Paid
  • Health Savings Account (HSA)
  • Gym Reimbursement Program
  • Tuition Reimbursement Program
  • Wellness Check Program - Insurance Premium Discounts
  • EAP Resources
  • Paid Holidays
  • Paid Time Off (PTO)
Position Summary: The Field Service Technician is responsible for servicing, maintaining, and traveling to customer job sites for the repair/maintenance of heavy industrial equipment; must maintain service vehicle in a clean and professional manner.

Key Roles / Responsibilities:
  • Operates, maintains, and troubleshoots equipment including testing and diagnostics.
  • Monitors, evaluates, and adjusts processes or equipment to maximize quality and efficiency.
  • Diagnoses simple and complex mechanical problems.
  • Assists other technicians with performing repairs and maintenance as needed.
  • Understands knowledge of oil field and engine equipment.
  • Performs tasks efficiently and effectively.
  • Completes service jobs as required in a timely manner.
  • Effectively communicates with customers, co-workers, and management.
  • Follows all company policies and procedures.
  • Attends training classes as required.
  • Performs other duties as assigned by supervisor or manager.
Required Education, Experience, and Qualifications:
  • 2+ years’ experience with similar industrial equipment strongly preferred.
  • 2-5 years prior field service experience preferred.
  • Must be capable of performing complex repairs correctly and safely in a shop environment and in the field.
  • Must own a basic set of hand tools.
  • Must have a valid driver license or commercial driver license.
  • Able to travel overnight between facilities as necessary.
  • High school diploma or equivalent.
  • Proficient in the English language.
Working Conditions:
  • Bending, lifting, climbing, pushing, pulling, kneeling, sitting stand, walk, kneel, stoop, squat, pull, push, climb, crouch, crawl, talk, hear, and see and standing (occasionally) for long periods of time.
  • The essential duties of this position require moderate to heavy lifting and carrying.
  • Prolonged periods of sitting on a forklift or other warehouse equipment.
  • Exposure to moderate noise levels, vibrations, and bright lights; and exposure to dust, fumes, and gases; and all climate types including hot and cold temperatures, humidity, rain, snow, etc.
  • Able to wear common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, breathing protection, and hard hats when needed.
  • Able to work under stressful conditions at times.
  • React quickly using hands, fingers, or feet.
  • Must be able to move and lift to 40-pound wooden skid or pallet.
  • Ability to travel throughout facility as required to conduct safety inspections.
  • Must be able to comprehend and follow written and oral instructions.
  • Must be able to complete tasks even with frequent interruptions.
  • Must be able to use discretion and independent judgment as needed.
  • Must be able to speak clearly on the phone and to fellow workers.


#LI-ONSITE #LI-BN1 #MGBMANUFACTURING #ZR

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.