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Field Support Technician

2 months ago

Redding, United States World Fuel Services Full time
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

The Field Support Technician is responsible for site image and maintenance of company owned Flyers/Quick Fuel cardlock fueling sites to include occasional cleaning as needed, repairing, and maintenance of equipment.

Pay: $23 - $25 per hour DOE

Must have a valid drivers license, this position includes a work truck that will be used to service our sights throughout the Northern CA area.

What You'll Love About Us

  • Health Benefits. Medical with HSA and FSA options that includes infertility benefits. 100% coverage of preventative care, Dental, Vision, Teledoc, Employee Assistance Program
  • Prepare for the Future. 401K Retirement Plan 50% match
  • Rest and Relaxation. 4 weeks Paid Time Off and 11 Paid Holidays
  • Financial Peace of Mind. Short-Term Disability, Life and AD&D Insurance covered by WFS.
  • Learning and Development. LinkedIn Learning
  • Wellness Earn Gift Cards quarterly by participating in walking and hydration challenges.
  • Additional Perks We Offer. Long Term Disability Insurance, Accident & Critical Illness Insurance, Legal & Identity Theft Protection
Essential Duties & Responsibilities:
  • Responsible for general maintenance of the entire site including painting, general building repairs, dispenser and POS system maintenance.
  • Shovels snow from fuel lanes and other walkways during winter months as needed. Generally this is touch up snow removal as contractors due the bulk of the removal.
  • Painting includes islands, canopy columns, and building as needed.
  • Inspect signage to ensure the company standards are met. This includes welcome signs, safety signs, pump toppers, and dispenser decals.
  • Conduct and submit monthly site inspection using inspection form.
  • Assist guest having problems at the fueling site and answer their questions.
  • Provide onsite support and troubleshooting for company operated equipment and software; Repairs equipment at stations including card readers, site controllers and dispensers.
  • Identify, order, pick up, and install parts needed to complete repairs to equipment or facilities.
  • Pick up, deliver, and maintain adequate stocks of consumable supplies such as paper towels, oil dry, and windshield washer solvent.
  • Maintain stock of fuel additive if applicable and provide monthly inventories to supply department.
  • Attend inspections and compliance testing at Company facilities.
  • Interface with Local, State, and Federal regulatory agencies and personnel on a regular basis.
  • Maintain a working knowledge of all current Local, State, and Federal regulations pertaining to Underground Storage Tanks (UST) and Aboveground Storage Tanks (AST). Obtain and maintain class A/B or C UST Operator certificate.
  • Maintain records associated with the underground and above ground storage tank systems to include: Permits, testing, hazardous materials business plans (HMBP), financial responsibility, emergency response plans, Spill prevention counter control measure plans (SPCC), and Storm water pollution prevention plans (SWPPP).
  • Obtain and maintain 24 hour Hazwop training certificate.
  • Coordinate with all necessary parties to ensure that UST equipment including: piping, dispenser pan, automatic tank gauge, tank and pipe monitoring, overspill and overfill protection, and dispensers are all operated and maintained in compliance with local, state, and federal regulations.
  • Maintain a working knowledge of Weights and Measures requirement for calibration of dispensing equipment.
  • Manage on-site hazardous waste to ensure proper storage, handling, and disposal practices.
  • Maintain a working knowledge of local, state, and federal health department regulations and fire codes throughout multiple districts.
  • Responsible for monitoring contractor performance on site such as lot cleaners, landscapers, and petroleum contractors. Ensure these contractors are performing their duties as per their contract.
  • Respond to any on-call situations 24/7; Troubleshoot emergency situations through to resolution.
  • Identify problems and develop plans to bring situations to an appropriate resolution in line with company and department objectives.
  • Meet company driving insurability requirements.


Education and/or Experience: •

High school diploma or general education degree (GED): or one to three month's related experience. Proficient in MS Office applications and Google applications/email required. Experience with Salesforce and Smartsheet, is a plus.

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.